Alfresco provides modern enterprise content management (ECM) software built on open standards that enables organizations to unlock the power of their business-critical content. With the controls that IT demands and the simplicity that end users love, Alfresco's open source technology enables global organizations to collaborate more effectively across cloud, mobile, hybrid and on-premise environments. Innovating at the intersection of content, collaboration and business process, Alfresco’s software manages over seven billion documents, powering the daily tasks of more than 11 million users worldwide. Select Alfresco customers include: Amnesty International, Cisco, DAB Bank, FOX, NASA, PGA Tour, and Sony Entertainment. Founded in 2005, Alfresco’s UK headquarters are in Maidenhead, UK with U.S. headquarters in San Mateo, CA.
Testimonials & Customer Reviews are helpful for prospects trying to understand how similar business needs may have been addressed by Alfresco. Browse the list below to see how Alfresco has worked with different customers.
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Alfresco offers a rich set of features, a clean and simple user-friendly package with the additional bonus of being an open source open standards platform, which means we can use it right across the board without having to spend large sums on licences — the money saved is being spent on front line services rather than software.
We knew from the onset that we needed an enterprise content management system that would allow us to store once and reference often, the Museum’s digital assets manager. “Whether we were delivering an in-gallery experience or something to a mobile device or to the web, we needed to be able to access our material from anywhere.
Zia Consulting is a true partner! They have helped us consolidate technologies, automate key business processes, and use technology to better engage with our citizens. They have been able to deliver quick, cost effective results that provide real value to the City of Denver. With Alfresco we are able to automate business processes and easily roll out new applications to our users to streamline city services. Zia and Alfresco have been a winning combination for the city!
Everything for us is built around the Alfresco platform. Our researchers no longer lose valuable time searching for documents or reformatting, so it really has helped us to streamline the research we are doing. It’s really core to our research methodology.
With Alfresco, We Are Now Able To Do Things That Weren’t Possible Before, Which Is Important Given The Competitive Landscape In Terms Of Attracting Students. There Is Still A Need To Maintain Physical Records, But We Produce Much Less Paper Now.
We wanted a single standard platform for our ECM and DM systems; plus, over time, we wanted to expand to WCM, complete with layout and studio capabilities. We also knew that we had to migrate from the old environment to a new one and so doubtless there would be some tough challenges along the way. It was a question of getting the platform and our partners right – and we ended up making the correct choice for both.
With Web services and Alfresco we can instantly serve up marketing content in many different places and formats such as online and mobile. This has allowed us to easily execute on our mobile strategy without requiring additional systems or development. Alfresco is also easy to use for our business users. We now have one rule –any content put into Alfresco has to be managed by business teams who know the content best. This has freed up our time to focus on other IT projects.
Our motto is ‘life without limits for people with disabilities’ and Alfresco is helping us achieve this. By using best of breed technology like Alfresco and Liferay combined with our knowledgeable development partner, TSG, we are able to enrich the lives of children and adults with disabilities and provide teachers with the resources they need. We look forward to expanding our use of Alfresco to build communities for educators where they can collaborate and share ideas.
Enterprise content management is considered a key pillar in our overarching architecture. Having a tool like Alfresco, where you can go in, manage and meaningfully describe content and create workflows is a big benefit.
Finding Alfresco was a great relief but also a great fear because, as with every project, the deployment must succeed. So we conducted a pilot, and we took great care with change management. As a result, the users are pleased. Open-source solutions are undoubtedly an innovation factor for enterprises.
Zia was instrumental in helping us define how to best leverage Alfresco to meet our document and records management needs. Zia was extremely open to sharing their expertise with our technology team so that we can continue developing our own Alfresco workflows and content processes. We look forward to working with Zia on future Alfresco projects.
We thought pulling off a cultural change was going to be a challenge, but it turns out, once you get people engaged and excited about something, they trigger the change and you don’t have to drag them along. Today, change is a way of life for people we didn’t think it would be easy to convince to change at all.
Zia Consulting has been an excellent partner. They understood our needs and provided technical resources to implement our Alfresco and Ephesoft solution. Zia helped ensure that our implementation was a success and we look forward to working with them again on future projects.
Creating and managing over 200 sites is no easy task. Alfresco allows us to manage all our Web content in one centralized place, while still giving us the flexibility to customize content and sites based on our specific client contracts. Alfresco is easy to use and allows our marketing department to control the content and sites with minimal support for the Web creative team. This is a solution that can grow with us and one we can use for many years to come.”
Alfresco provides us with a platform for retaining and managing our most critical documents — student records. Our goal is to provide the best education possible to all our students and providing teachers with access to student assessments within days of enrollment is essential for their success. Alfresco allows us to do this easily and cost effectively. Each year we continue to expand our Alfresco implementation to streamline processes saving the district money and time; and allowing teachers to focus on their students.
Integrating Alfresco into Tango has helped differentiate us in the market and given us a distinct competitive advantage. Through our partnership, we are able to provide customers leading document management technology to manage every aspect of their client communications. We look forward to expanding our relationship with Alfresco.
Alfresco’s low cost of ownership and robust features, make it an ideal solution to help companies automate document-centric business processes. Document management systems have the biggest impact when they’re tied into existing business systems. Alfresco’s platform flexibility makes it easy to customize and integrate it into existing systems yielding immediate and quantifiable benefits.
With the new Alfresco document platform we have achieved numerous internal improvements, such as allowing the whole organization to standardize its document processes, and access being available to the latest version of a given document from any geographical location
We are very happy with Alfresco. It met our requirements from a financial, architectural and feature perspective. With its open architecture, we were able to obtain significant value from our WCM solution to our company.”￼￼
As a small specialist company operating on the global stage, we needed to be able to punch above our weight. Alfresco has made it possible for us to manage large, complex supply chains and participate with ease in global projects where interfacing with large corporations is a must.
The implementation of Alfresco WCM enables us to publish new content quickly, push ownership and responsibility out to each publishing unit, and provide total site control with minimal IT involvement. Rivet Logic did this by structuring Alfresco so that corporate marketing has control over the look and feel of the sites while individual business units have the editorial control they require.
I had been considering the use of collaboration software, such as SharePoint, when I learned about Alfresco Activiti. With Activiti, I was able to quickly implement our own cloud-based version and use the BPMN Editor to model the care pathway.
Implementing Alfresco will improve staff access to documents and, in due course, support remote access to our resources by mobile workers and remote workforce personnel. Many of our employees already utilise tablets and smartphones in their day-‐to-‐ day work and with Alfresco in play, it will take their productivity and decision-‐making capabilities to the next level.
We’re happy to help our clients implement the best open source solutions to make their businesses as efficient as possible. Implementing our Canopy solution for Mercy Health has given them the combination of two best in class enterprise technologies, Drupal and Alfresco.
Because Alfresco is open source, we were able to integrate it tightly into the IS without any problems. We even changed the look and the name, and created a new logo. With a proprietary solution, that would have been impossible.
We have users coming into the system from all over including researchers, Lockheed Martin engineers, and researchers wanting to build teams. When they come back to the system, all of their documents and research is there waiting for them.
In the aftermath of Hurricane Sandy which flooded DSNY's clinic DSNY's Alfresco medical records system proved to be critical for business continuity. "We were able to restore operations from a remote location almost immediately. We would never have been able to do that if we'd been operating on paper records alone.
Alfresco makes it easy for businesses to connect with content anywhere. The Alfresco platform integrates with mobile technology allowing companies like PhenoPath to leverage the benefits mobility in a true enterprise setting. We look forward to continuing to help PhenoPath leverage their Alfresco investment for more process improvements and efficiencies.
Posadas selected CIGNEX to create a state-of-the-art hospitality portal for the Posadas brands to enable strong brand recognition. CIGNEX was instrumental in architecting and delivering Phase One of the ICMP solution, using Alfresco and Liferay, within a short span of six months. We are delighted with the next generation architecture which reduces our TCO by over 40 percent from our previous solution.
We are all about striving for excellence in health and medical care and promoting an industry culture around lifelong learning and quality performance, for the benefit of our members, and ultimately the patients they care for. Alfresco is actively helping us to achieve this goal.
Cetelem Slovakia was the first country in the region to initiate and demonstrate the value of e-signature at the point-of-sale for consumer credit agreements. Today we’re rolling out eSign and digital agreement management platform to Cetelem subsidiaries in Bulgaria and Romania.
By leveraging Alfresco with Crafter Rivet, Full Sail is able to create an engaging consumer-facing website that reflects the high quality of education students receive before entering the entertainment industry. The combined solution is ideal for building Web sites with dynamic content and visuals. It is simple enough for content edits to control when new content is published with little involvement from IT.
We are very pleased with the end results and the team was great and easy to work with. Our main goal in this initiative was to improve and create efficiency for county employees to better serve and inform the citizens and business partners of the Gwinnett County.
CPG manages over $9 billion in assets and as a result generates a lot of customer documentation. Having a content platform that is secure, flexible and can integrate with our other systems is essential to our business. The Alfresco Content platform provides us with a modern architecture for managing all our content and can easily adapt to business and regulatory changes. Plus, Alfresco support is top-notch. They are committed to helping us succeed.
The Alfresco Workdesk product, and Alfresco in general, and our partner Blue Fish have provided us with excellent resources to work with as well as extending many benefits to our end users that make their life easier.
Our mobile train crews are already equipped with iPhones and we are rolling out iPads. We are looking to use a secure custom Alfresco mobile app to ensure Train Managers, Drivers and Traction Inspectors have the latest safety manuals and regulations at their fingertips The workflow will provide the traceability we need to show that each user has acknowledged that they have first received, then read and finally to confirm they have understood the current version
By the end of 2012, with the migration of current and future clients, we estimate that Amadeus Hotel Platform will have 1500 users and contain around 300,000 documents. In the meantime, we will have incorporated content management for images and video
We now have a system that is simple to use, and one where the information flow is automatically managed. The risk of incorrect information being spread in the organisation has been significantly reduced, and we’ve eliminated the need to invest time in providing employees with specialised user training.
With over 1,300 hotel properties, it is essential that our employees have access to corporate information as well as specific hotel procedures and policies. Alfresco provides us with a flexible and scalable repository for our documents and allows us incorporate detailed metadata and security permissions. Users can easily search and find the documents they need and we can set controls to ensure that the appropriate content is visible to individual users.
Setting up an alfresco based document management solution, enabled Docapost to organise all its sales proposal documents in a structured and durable way. About 80 peoples are actively using Alfresco through a dedicated workflow, and 200 can search and access these documents.
We had done all the tests, but there is always some uncertainty in a new project. Happily, Alfresco has given us total satisfaction thanks to its ability to meet our mission’s objectives while providing the ability to scale.
Data and document management is a significant challenge. With over 300 applications containing structured and unstructured data that needs to be instantly accessible to officers, the sheer volume of information we hold is considerable—Hampshire alone has over 26TB of body worn video. With new digital initiatives and further integration with Thames Valley Police on the horizon, we knew the information burden would continue to grow.
We demand a lot from our ECM product and Alfresco delivers with a robust product and great support. Alfresco provides us the functionality we need to improve our document processes and user collaboration — at an affordable cost. We look forward to using Alfresco for a long time and implementing new features such as mobile. Most importantly, we know Alfresco Support will be there every step of the way.
In terms of storage space, Alfresco enables us to confine the disk space required and thereby limit our purchases of this kind of hardware. Furthermore, we consider it an advantage that the Alfresco solution is Open Source, even though we did not specify that requirement. This has turned out to be a real asset. The fact that we have not retained a proprietary system means that we have been able to introduce a solution which meets the specific needs of our business to perfection.
By integrating Alfresco into RR’s unique information compliance platform, we are delivering what is merely the promise of many competitors. With enterprise scalability, auto-classification, preserve in place, advanced analytics and integrated review and production, we provide a complete solution at a fraction of what it would cost to cobble together point products. By combining our deep knowledge of the litigation vertical with Alfresco’s expertise in records and document management, we are setting the standard for document lifecycle and discovery response solutions.
With Alfresco our client now has one centralized global document repository that their employees across Asia can use to access, store and share departmental documents. As a result of automating document workflows and integrating with legacy systems, our client’s business processes are more efficient and its employees can make business decisions faster, which has allowed them to remain Asia’s best low-cost airline for the past three years.
IMA improves the ability of our sales force and customers to utilize our extensive library of images for their own needs, while at the same time significantly streamlining our marketing, product development, and sales efforts.
The Alfresco solution offers a user-friendly, time-saving approach to document searching that is far superior to what we were used to beforehand. We have been particularly impressed with the professionalism of Atol Conseils et Développements and their ability to listen and incorporate the specific structure of our organization and its particularities.
Our old document management system provided very basic functions and no longer met our business needs. With our geographical spread across two counties we needed a system to support collaborative and mobile working and being a creative arts university the system also had to deliver to a broad variety of devices. After an extensive period of researching the market we chose the open source software Alfresco and Ixxus as our implementation partners. They provided the software and customised it to suit our specific needs. The support, knowledge and skills Ixxus provided were invaluable and they were very responsive throughout the project.
The Connected Devices application would not have worked without Alfresco. Right now, there would be no project, no service and no revenue. It is an essential structural part of the process. Open source helps lower costs, and that is vital for content management.
Implementation of the Alfresco solution has brought us great flexibility in terms of how work is organized within the Directorate. We appreciate, on a day-to-day basis, the benefits of having a single unified solution. The developments we envisage for the future will enable us to further improve our efficiency.
Protecting key assets and compliance with all regulatory requirements was a priority. We needed an ECM solution that could support e-signature authentication, eradicating the risk, time delays and cost involved in printing and dispatching documentation beyond organizational boundaries.
The secret to our success is that we suggested use cases without forcing them, and that we encouraged users come to the tool at their own pace instead of presenting it as a purely a technical web 2.0 evolution.
Using Alfresco exceeds other ECM solutions not only regarding costs, but also according to the range of functions and the benefits for users. We plan to employ the WeWebU team to migrate additional repositories to Alfresco ECM and thus to further consolidate our existing system environment.”
The ability to work with Alfresco’s Community version, which did not require a license or incur any costs, allowed us to start small. It meant that we could implement a system bottom up, carry out detailed tests and gain experience. Above all it gave us time to develop the necessary interfaces and enhancements. We were able to access the functionality of the entire system before we launched the enhanced system internally.
Alfresco in the cloud frees organizations like ours with a relatively small IT team from the burden of system administration, allowing us to focus on other core services. More importantly, moving to the cloud provides our staff with greater flexibility to use mobile devices in the field. This means that we can quickly and securely document human rights abuses and report on them. Moving to Alfresco in the cloud has been the right decision for our organization.
It is our declared objective to deliver high quality at favorable prices to our customers. Alfresco Workdesk allows us to create and maintain the needed workflows for our customers in a very efficient and flexible way. Thus, we can not only guarantee highest quality but also achieve shorter mail delivery and processing times leading to a significant increase in productivity, customer satisfaction, and overall lower processing costs.
Testimonials & Customer Reviews of individual Alfresco customers - their endorsements, recommendations, customer references, and customer success results of using the software. Read these Testimonials & Customer Reviews to decide if Alfresco is the right business software or service for your company.
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