Find the best Conversational Analytics Software companies for your business. Compare case studies, success stories, & testimonials from the top Conversational Analytics Software vendors.
We maximize agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated workforce management and personalized coaching. Calabrio ONE gives you the power to engage …
800response provides toll free and vanity numbers for businesses, as well as call tracking and monitoring solutions to help lead generation. CallFinder is a division of 800response, and a leader …
Expert.ai is the premier artificial intelligence platform for language understanding. Its unique hybrid approach to NL combines symbolic human-like comprehension and machine learning to transform language-intensive processes into practical knowledge, …
CallMiner helps businesses and organizations improve contact center performance and gather key business intelligence by automating their ability to listen to every customer interaction. CallMiner’s market leading cloud-based speech analytics …
Mediahawk call tracking provides the clarity and insight necessary to advertise in the right places, increasing your ROI as a direct result. Their solution supports multi-channel marketing activity with products …
Klaus is a conversation review & QA platform that makes internal feedback easy and systematic. Klaus is a quality management platform for support teams. Integrates with your help desk, good …
Go beyond who is calling and capture missed opportunities coming into your business. Convirza’s proprietary Conversation Analytics software tells you exactly what’s happening during phone and SMS conversations and automates …
ConverSight is humanizes the interaction between computer systems and the users. The artificial intelligence and analytics-based platform uncovers actionable business insights for enterprises through natural language conversations. Digital analytics, AI …
Call Box is a high-energy technology company that created a first-of-its-kind call tracking software. Call Box is defined by its unique culture that encourages growth by pursuing new challenges and …
evaluagent after years of managing contact centres and developing quality management solutions for blue chips and global outsourcers, they know how hard it is to consistently deliver great customer service …
Dimension Labs is the missing layer of the modern data stack — the language data infrastructure for enterprises. Most customer truth lives in unstructured conversations (calls, chats, surveys), but this …
Dial800 offers responsive business solutions including on-demand data, analytics, and tracking for calls and texts and new cloud-based VoIP phone systems.
MOJO-CX is a private company that has been in the industry for 5 years. Developer of a conversation and speech analytics platform intended to change the way data science is …
EdgeTier is a real-time AI system that monitors conversations, identifies issues, and surfaces insights. EdgeTier takes data and makes it accessible. EdgeTier deliver high-quality analytics products and services to their …
Frame AI is the customer feedback intelligence engine that powers winning CX with automatic sentiment, effort, and actionable themes extracted from every customer interaction. Learn how leading companies like Fastly, …
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