Find the best Conversational Analytics Software companies for your business. Compare case studies, success stories, & testimonials from the top Conversational Analytics Software vendors.
Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys software directs more than 100 million interactions every day …
Salesforce is powering innovation in sales, service, marketing, community, analytics, apps, and more. Salesforce also put aside 1% of their equity, 1% of their employee's time, and 1% of their …
Invoca is an AI-powered call tracking and conversational analytics company that brings the depth of marketing analytics traditionally limited to digital consumer interactions to the world of human-to-human selling. With …
We maximize agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated workforce management and personalized coaching. Calabrio ONE gives you the power to engage …
Capacity is the world’s first Work Automation Platform, powered by artificial intelligence, that automates support for your customers and employees. The Capacity AI continuously learns from organizational knowledge and the …
Cyara's software helps customers accelerate the delivery of flawless customer experiences across voice and digital channels at scale! API enables enterprises to go AGILE and deliver innovative CX capabilities within …
Expert.ai is the premier artificial intelligence platform for language understanding. Its unique hybrid approach to NL combines symbolic human-like comprehension and machine learning to transform language-intensive processes into practical knowledge, …
CallMiner helps businesses and organizations improve contact center performance and gather key business intelligence by automating their ability to listen to every customer interaction. CallMiner’s market leading cloud-based speech analytics …
IntelePeer offers a conversational AI platform designed to enhance customer interactions and automate the customer experience journey for contact centers, enabling businesses to manage omnichannel campaigns and improve decision-making through …
Go beyond who is calling and capture missed opportunities coming into your business. Convirza’s proprietary Conversation Analytics software tells you exactly what’s happening during phone and SMS conversations and automates …
Mediahawk call tracking provides the clarity and insight necessary to advertise in the right places, increasing your ROI as a direct result. Their solution supports multi-channel marketing activity with products …
Since 2007, Infegy's cloud-based technologies have been transforming huge volumes of commentary into valuable consumer insights. Infegy’s flagship product, Infegy Atlas, helps brands, agencies, and researchers understand consumers better and …
Lexalytics is the industry leader in translating text into profitable decisions. Lexalytics deploys state-of –the-art cloud and on-prem text and sentiment analysis technologies that transform customers’ thoughts and conversations into …
Call Box is a high-energy technology company that created a first-of-its-kind call tracking software. Call Box is defined by its unique culture that encourages growth by pursuing new challenges and …
ZOOM International is a global workforce optimization (WFO) provider serving more than 1,600 customers and 350 partners in over 90 countries around the world. The company records calls and omnichannel …
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