Find the best Conversational Analytics Software companies for your business. Compare case studies, success stories, & testimonials from the top Conversational Analytics Software vendors.
We maximize agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated workforce management and personalized coaching. Calabrio ONE gives you the power to engage …
800response provides toll free and vanity numbers for businesses, as well as call tracking and monitoring solutions to help lead generation. CallFinder is a division of 800response, and a leader …
Expert.ai is the premier artificial intelligence platform for language understanding. Its unique hybrid approach to NL combines symbolic human-like comprehension and machine learning to transform language-intensive processes into practical knowledge, …
CallMiner helps businesses and organizations improve contact center performance and gather key business intelligence by automating their ability to listen to every customer interaction. CallMiner’s market leading cloud-based speech analytics …
Mediahawk call tracking provides the clarity and insight necessary to advertise in the right places, increasing your ROI as a direct result. Their solution supports multi-channel marketing activity with products …
Klaus is a conversation review & QA platform that makes internal feedback easy and systematic. Klaus is a quality management platform for support teams. Integrates with your help desk, good …
Go beyond who is calling and capture missed opportunities coming into your business. Convirza’s proprietary Conversation Analytics software tells you exactly what’s happening during phone and SMS conversations and automates …
ConverSight is humanizes the interaction between computer systems and the users. The artificial intelligence and analytics-based platform uncovers actionable business insights for enterprises through natural language conversations. Digital analytics, AI …
Lexalytics is the industry leader in translating text into profitable decisions. Lexalytics deploys state-of –the-art cloud and on-prem text and sentiment analysis technologies that transform customers’ thoughts and conversations into …
Call Box is a high-energy technology company that created a first-of-its-kind call tracking software. Call Box is defined by its unique culture that encourages growth by pursuing new challenges and …
ZOOM International is a global workforce optimization (WFO) provider serving more than 1,600 customers and 350 partners in over 90 countries around the world. The company records calls and omnichannel …
evaluagent after years of managing contact centres and developing quality management solutions for blue chips and global outsourcers, they know how hard it is to consistently deliver great customer service …
Dimension Labs is the missing layer of the modern data stack — the language data infrastructure for enterprises. Most customer truth lives in unstructured conversations (calls, chats, surveys), but this …
TelStrat develops comprehensive call recording and workforce optimization (WFO) solutions. Engage WFO features award-winning technology for capturing customer interaction, knowledge-mining call content, maximizing agent performance, and streamlining workforce management. Over …
Dial800 offers responsive business solutions including on-demand data, analytics, and tracking for calls and texts and new cloud-based VoIP phone systems.
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