Klaus References Capped?

Access even more references from these marketplace competitors

Work at
Klaus?
Upgrade Profile
  • 4.8 / 5.0 (1585)
    46+ References
  • 4.8 / 5.0 (1778)
    82+ References
  • 4.8 / 5.0 (1165)
    35+ References

Klaus

Read 23 Klaus reviews and testimonials from customers, explore 21 case studies and customer success stories, and watch 2 customer videos to see why companies chose Klaus as their Customer Service Analytics

Klaus is a conversation review & QA platform that makes internal feedback easy and systematic. Klaus is a quality management platform for support teams. Integrates with your help desk, good for improving quality of answers and onboarding new agents.

Show more
Category:
  • 23 Testimonials View
  • 21 Case Studies View
  • 2 Customer Videos View
Customer Rating Review Score based on 885 reference ratings
4.8/5.0 (885)

23Testimonials

  • “Every client who contacts the support should get a perfect answer regardless of the agent. Klaus allows to keep up that good level of quality.”

    Kate Barsuk Head of Support

  • "Great UI, super easy to integrate, accessible price. They really understand customer support and the needs of a team."

    Simone Secci Director of Support

  • "Feeling like you're accepted as "part of the team" isn't just about making people feel welcome, it's about having the tools to really understand the company."

    Gilles Bertaux Chief Executive Officer
22 more testimonials currently locked

21 Case Studies

  • Deliverect - Customer Case Study

    Christian Osmundsen Global Head of Customer Experience

  • How Agorapulse Scales Customer Care Without Losing Quality

    Kristell Cormarie Head of Customer Care

  • How Liberty Uses Zendesk QA to Provide Luxury Customer Service

    Sophie Elgar Quality and Training Manager
20 more case studies currently locked

2 Customer Videos

  • What is the biggest improvement you've seen since using Klaus
    Play Video
    Christian Osmundsen Global Head of Customer Experience
  • How Found combines Klaus’ automation and AI for a streamlined QA process
    Play Video
    Kalyn Garman Quality Assurance Specialist
1 more videos currently locked

Additional Klaus Information & Resources

Read Klaus Reviews, Testimonials & Customer References from 23 real Klaus customers.

Browse Klaus Case Studies, Customer Success Stories, & Customer References from 21 businesses that use Klaus.

Watch Klaus Customer Videos to learn why 2 businesses chose Klaus.

FeaturedCustomers has 1,908,599+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.