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Klaus

Read 23 Klaus reviews and testimonials from customers, explore 21 case studies and customer success stories, and watch 2 customer videos to see why companies chose Klaus as their Customer Service Analytics

Klaus is a conversation review & QA platform that makes internal feedback easy and systematic. Klaus is a quality management platform for support teams. Integrates with your help desk, good for improving quality of answers and onboarding new agents.

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  • 23 Testimonials View
  • 21 Case Studies View
  • 2 Customer Videos View
Customer Rating Review Score based on 1012 reference ratings
4.8/5.0 (1012)

23Testimonials

  • “We have been on a steep growth trajectory, growing remotely across different time zones all over the world – all the reason why we needed to have a more systematic …

    Elif Koral Head of Customer Experience

  • “One thing that’s important to us in a tech company is having seamless integration. It’s about the simple things: a single sign-on, being able to pull CSAT, pull conversations. We …

    Christian Osmundsen Global Head of Customer Experience

  • “Being customer-centric is critical to the success of our company.”

    Doron Pryluk Director of Customer Solutions
22 more testimonials currently locked

21 Case Studies

  • How to Maintain Customer Support Quality through Hypergrowth – Livestorm’s

    Gilles Bertaux Chief Executive Officer

  • How Found Combines Klaus’ Automation and AI for a Streamlined QA Process

    Kalyn Garman Quality Assurance Specialist

  • How Pipedrive evolved its quality assurance program to increase CSAT & IQS

    Guilherme Silva Learning & Development Senior Manager
20 more case studies currently locked

2 Customer Videos

  • How Found combines Klaus’ automation and AI for a streamlined QA process
    Play Video
    Kalyn Garman Quality Assurance Specialist
  • What is the biggest improvement you've seen since using Klaus
    Play Video
    Christian Osmundsen Global Head of Customer Experience
1 more videos currently locked

Additional Klaus Information & Resources

Read Klaus Reviews, Testimonials & Customer References from 23 real Klaus customers.

Browse Klaus Case Studies, Customer Success Stories, & Customer References from 21 businesses that use Klaus.

Watch Klaus Customer Videos to learn why 2 businesses chose Klaus.

FeaturedCustomers has 1,987,050+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.