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Klaus

Read 23 Klaus reviews and testimonials from customers, explore 21 case studies and customer success stories, and watch 2 customer videos to see why companies chose Klaus as their Customer Service Analytics

Klaus is a conversation review & QA platform that makes internal feedback easy and systematic. Klaus is a quality management platform for support teams. Integrates with your help desk, good for improving quality of answers and onboarding new agents.

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  • 23 Testimonials View
  • 21 Case Studies View
  • 2 Customer Videos View
Customer Rating Review Score based on 989 reference ratings
4.8/5.0 (989)

23Testimonials

  • “Zendesk QA has been an invaluable tool to grow with us. We’ve gone from measuring a small amount of conversations to huge volumes per month. It’s an exciting time for …

    Anthony Exall QA Lead

  • "We are able to identify gaps in our team's knowledge and support them to ensure everyone is trained on topics that are getting lower scores. It helps us ensure all …

    Ineke Oates Head Of Customer Support

  • “At Found, when there are a lot of moving pieces to a membership, support needs to address future possible questions with every interaction.”

    Kalyn Garman Quality Assurance Specialist
22 more testimonials currently locked

21 Case Studies

  • How Found Combines Klaus’ Automation and AI for a Streamlined QA Process

    Kalyn Garman Quality Assurance Specialist

  • How Guesty Revamped Support with Wix Answers and Klaus

    Doron Pryluk Director of Customer Solutions

  • How Buffer’s QA went from Manual to Masterful with Klaus

    Ross Parmly Customer Advocacy Manager
20 more case studies currently locked

2 Customer Videos

  • What is the biggest improvement you've seen since using Klaus
    Play Video
    Christian Osmundsen Global Head of Customer Experience
  • How Found combines Klaus’ automation and AI for a streamlined QA process
    Play Video
    Kalyn Garman Quality Assurance Specialist
1 more videos currently locked

Additional Klaus Information & Resources

Read Klaus Reviews, Testimonials & Customer References from 23 real Klaus customers.

Browse Klaus Case Studies, Customer Success Stories, & Customer References from 21 businesses that use Klaus.

Watch Klaus Customer Videos to learn why 2 businesses chose Klaus.

FeaturedCustomers has 1,942,437+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.