Klaus References Capped?

Access even more references from these marketplace competitors

Work at
Klaus?
Upgrade Profile
  • 4.8 / 5.0 (1654)
    46+ References
  • 4.8 / 5.0 (1876)
    82+ References
  • 4.8 / 5.0 (1231)
    35+ References

Klaus

Read 23 Klaus reviews and testimonials from customers, explore 21 case studies and customer success stories, and watch 2 customer videos to see why companies chose Klaus as their Customer Service Analytics

Klaus is a conversation review & QA platform that makes internal feedback easy and systematic. Klaus is a quality management platform for support teams. Integrates with your help desk, good for improving quality of answers and onboarding new agents.

Show more
Category:
  • 23 Testimonials View
  • 21 Case Studies View
  • 2 Customer Videos View
Customer Rating Review Score based on 968 reference ratings
4.8/5.0 (968)

23Testimonials

  • "Klaus is a great tool to upscale your operations, especially if you are new to QA. The experience of being able to connect Intercom and Aircall for QA has been …

    Guilherme Silva Learning & Development Senior Manager

  • "We are able to identify gaps in our team's knowledge and support them to ensure everyone is trained on topics that are getting lower scores. It helps us ensure all …

    Ineke Oates Head Of Customer Support

  • “We have been on a steep growth trajectory, growing remotely across different time zones all over the world – all the reason why we needed to have a more systematic …

    Elif Koral Head of Customer Experience
22 more testimonials currently locked

21 Case Studies

  • How being customer-centric puts software company Rentman ahead of their competition with …

    Lilith Antunovic Customer Experience Manager

  • Valentina Thörner Trust Your Support Agents to Peer Feedback

    Valentina Thörner Former Happiness Engineer

  • How Dreem Set Up a Customer Care Strategy to Boost CSAT

    Jonathan Benghozi Head of Customer Care
20 more case studies currently locked

2 Customer Videos

  • How Found combines Klaus’ automation and AI for a streamlined QA process
    Play Video
    Kalyn Garman Quality Assurance Specialist
  • What is the biggest improvement you've seen since using Klaus
    Play Video
    Christian Osmundsen Global Head of Customer Experience
1 more videos currently locked

Additional Klaus Information & Resources

Read Klaus Reviews, Testimonials & Customer References from 23 real Klaus customers.

Browse Klaus Case Studies, Customer Success Stories, & Customer References from 21 businesses that use Klaus.

Watch Klaus Customer Videos to learn why 2 businesses chose Klaus.

FeaturedCustomers has 1,918,600+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.