Klaus References Capped?

Access even more references from these marketplace competitors

Work at
Klaus?
Upgrade Profile
  • 4.8 / 5.0 (2052)
    91+ References
  • 4.8 / 5.0 (1351)
    35+ References
  • 4.8 / 5.0 (776)
    26+ References

Klaus

Read 23 Klaus reviews and testimonials from customers, explore 21 case studies and customer success stories, and watch 2 customer videos to see why companies chose Klaus as their Customer Service QA Software

Klaus is a conversation review & QA platform that makes internal feedback easy and systematic. Klaus is a quality management platform for support teams. Integrates with your help desk, good for improving quality of answers and onboarding new agents.

Show more
Categories:
  • 23 Testimonials View
  • 21 Case Studies View
  • 2 Customer Videos View
Customer Rating Review Score based on 1104 reference ratings
4.8/5.0 (1104)

23Testimonials

  • "All customer-facing teams need a seat at the table. They have the important data – if executives don’t listen to it, their business model will eventually fail."

    Lilith Antunovic Customer Experience Manager

  • "We decided to do conversation reviews in the form of peer reviews. Each Champ reviews five tickets in Klaus, and then they meet to deliver the feedback in groups of …

    Stacy Justino Director of Customer Happiness

  • "Great UI, super easy to integrate, accessible price. They really understand customer support and the needs of a team."

    Simone Secci Director of Support
22 more testimonials currently locked

21 Case Studies

  • How Buffer’s QA went from Manual to Masterful with Klaus

    Ross Parmly Customer Advocacy Manager

  • How Geckoboard Elevates Customer Support with Peer Reviews

    Luis Hernandez VP of Customer Success

  • How Pipedrive evolved its quality assurance program to increase CSAT & IQS

    Guilherme Silva Learning & Development Senior Manager
20 more case studies currently locked

2 Customer Videos

  • How Found combines Klaus’ automation and AI for a streamlined QA process
    Play Video
    Kalyn Garman Quality Assurance Specialist
  • What is the biggest improvement you've seen since using Klaus
    Play Video
    Christian Osmundsen Global Head of Customer Experience
1 more videos currently locked

Additional Klaus Information & Resources

Read Klaus Reviews, Testimonials & Customer References from 23 real Klaus customers.

Browse Klaus Case Studies, Customer Success Stories, & Customer References from 21 businesses that use Klaus.

Watch Klaus Customer Videos to learn why 2 businesses chose Klaus.

FeaturedCustomers has 2,122,230+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.