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Klaus

Read 23 Klaus reviews and testimonials from customers, explore 21 case studies and customer success stories, and watch 2 customer videos to see why companies chose Klaus as their Customer Service Analytics

Klaus is a conversation review & QA platform that makes internal feedback easy and systematic. Klaus is a quality management platform for support teams. Integrates with your help desk, good for improving quality of answers and onboarding new agents.

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  • 23 Testimonials View
  • 21 Case Studies View
  • 2 Customer Videos View
Customer Rating Review Score based on 922 reference ratings
4.8/5.0 (922)

23Testimonials

  • “Being customer-centric is critical to the success of our company.”

  • "Feeling like you're accepted as "part of the team" isn't just about making people feel welcome, it's about having the tools to really understand the company."

  • "Great UI, super easy to integrate, accessible price. They really understand customer support and the needs of a team."

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21 Case Studies

  • How Liberty Uses Zendesk QA to Provide Luxury Customer Service

  • How Geckoboard Elevates Customer Support with Peer Reviews

  • How Dreem Set Up a Customer Care Strategy to Boost CSAT

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2 Customer Videos

  • How Found combines Klaus’ automation and AI for a streamlined QA process
  • What is the biggest improvement you've seen since using Klaus
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Additional Klaus Information & Resources

Read Klaus Reviews, Testimonials & Customer References from 23 real Klaus customers.

Browse Klaus Case Studies, Customer Success Stories, & Customer References from 21 businesses that use Klaus.

Watch Klaus Customer Videos to learn why 2 businesses chose Klaus.