EdgeTier References Capped?

Access even more references from these marketplace competitors

Work at
EdgeTier?
Upgrade Profile
  • 4.8 / 5.0 (2891)
    Verified 76+ References
  • 4.8 / 5.0 (1696)
    Verified 91+ References
  • 4.8 / 5.0 (1714)
    110+ References

EdgeTier

Read 5 EdgeTier reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch customer videos to see why companies chose EdgeTier as their Customer Service Software

EdgeTier is a real-time AI system that monitors conversations, identifies issues, and surfaces insights. EdgeTier takes data and makes it accessible. EdgeTier deliver high-quality analytics products and services to their clients in the areas of customer service, customer simulation, and analytics services. Customer service is changing. Customer expectations are rising. Faster response times, better service, faster time to resolution are basic expectations bundled with inbound requests. EdgeTier combine domain knowledge with specialist technical skills to deliver high-impact statistical insights, predictive models and data-driven business advice.

Show more
Categories:
  • 5 Testimonials View
  • 13 Case Studies View
  • No
    Videos Yet     Customer Videos
Customer Rating Review Score based on 605 reference ratings
4.8/5.0 (605)

5Testimonials

  • “We love that the EdgeTier team is very hands-on. It is also exciting to be able to influence the future capabilities of the tool.”

    Nick Brazitis Global Customer Care Manager

  • “EdgeTier have hugely increased our data visibility and the speed that we can react to customer issues. We are now able to detect and resolve issues instantly, where previously it …

    Deborah Guivisdalsky Chief Operating Officer

  • "EdgeTier is no ordinary software product. It has completely changed how we work at CarTrawler."

    James Waghorn Director of Customer Contact
4 more testimonials currently locked

13 Case Studies

  • Powerplay protects 50% of daily revenue with EdgeTier during platform migration

  • Holiday Extras - Customer Case Study

    Ian Copley Director of Operations

  • Electric Ireland boosts CSAT by 21% with EdgeTier

12 more case studies currently locked

Additional EdgeTier Information & Resources

Read EdgeTier Reviews, Testimonials & Customer References from 5 real EdgeTier customers.

Browse EdgeTier Case Studies, Customer Success Stories, & Customer References from 13 businesses that use EdgeTier.

FeaturedCustomers has 2,116,827+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.