Read 5 EdgeTier reviews and testimonials from customers, explore 5 case studies and customer success stories, and watch customer videos to see why companies chose EdgeTier as their undefined

EdgeTier is a real-time AI system that monitors conversations, identifies issues, and surfaces insights. EdgeTier takes data and makes it accessible. EdgeTier deliver high-quality analytics products and services to their clients in the areas of customer service, customer simulation, and analytics services. Customer service is changing. Customer expectations are rising. Faster response times, better service, faster time to resolution are basic expectations bundled with inbound requests. EdgeTier combine domain knowledge with specialist technical skills to deliver high-impact statistical insights, predictive models and data-driven business advice.

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Customer Rating Review Scorebased on 322 reference ratings
4.8/5.0 (322)

5Testimonials

  • “EdgeTier have hugely increased our data visibility and the speed that we can react to customer issues. We are now able to detect and resolve issues instantly, where previously it may have taken hours or even days spot an issue. It’s very re-assuring to know that EdgeTier’s AI is monitoring all conversations and will proactively inform us any unexpected issues that arise.”

    Deborah GuivisdalskyChief Operating Officer
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5 Case Studies

  • Opening a window into customer service issues and team coaching opportunities

    Deborah GuivisdalskyChief Operating Officer
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Additional EdgeTier Information & Resources

Read EdgeTier Reviews, Testimonials & Customer References from 5 real EdgeTier customers.

Browse EdgeTier Case Studies, Customer Success Stories, & Customer References from 5 businesses that use EdgeTier.

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