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evaluagent after years of managing contact centres and developing quality management solutions for blue chips and global outsourcers, they know how hard it is to consistently deliver great customer service in an environment of metrics, optimisation and repetition.
"With evaluagent it’s not just about the digital platform. It’s as much about the quality of the people – they take QA seriously, and they’re completely committed to helping CLICKD …
"Our agents are incredibly engaged with what evaluagent offers. It’s not a secret, it’s not scary, it’s not Big Brother is watching. It removes the mystery because it’s so completely …
"evaluagent is a great platform for agents and managers to use. I love the compliance side, and it’s seamless and engaging for everybody."
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