evaluagent after years of managing contact centres and developing quality management solutions for blue chips and global outsourcers, they know how hard it is to consistently deliver great customer service in an environment of metrics, optimisation and repetition.
"When looking for a technology solution to drive transformation for one of our biggest contact centre clients, NS&I, we knew it had to cover a lot of bases. EvaluAgent has proved more than equal to the challenge, providing the innovation we needed, delivering huge added value to NS&I, and becoming a core part of our own business development strategy."
Read evaluagent Reviews, Testimonials & Customer References from 14 real evaluagent customers.
Browse evaluagent Case Studies, Customer Success Stories, & Customer References from 9 businesses that use evaluagent.
Watch evaluagent Customer Videos to learn why 3 businesses chose evaluagent.