evaluagent

Read 14 evaluagent reviews and testimonials from customers, explore 9 case studies and customer success stories, and watch 3 customer videos to see why companies chose evaluagent as their

evaluagent after years of managing contact centres and developing quality management solutions for blue chips and global outsourcers, they know how hard it is to consistently deliver great customer service in an environment of metrics, optimisation and repetition.

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  • 14 Testimonials View
  • 9 Case Studies View
  • 3 Customer Videos View
Customer Rating Review Score based on 617 reference ratings
4.8/5.0 (617)
  • 2024 Top Rated Software Award

14Testimonials

  • "Our agents are incredibly engaged with what evaluagent offers. It’s not a secret, it’s not scary, it’s not Big Brother is watching. It removes the mystery because it’s so completely …

  • “Good quality system backed up by experienced and customer driven employees.”

  • “Amazing customer service and helped us meet our quality goals.”

13 more testimonials currently locked

9 Case Studies

  • Increasing QA Productivity Inside The Share Centre

  • How evaluagent’s 360-degree platform provided end-to-end visibility and helped Pinnacle.com achieve a …

  • How CLICKD Solutions deployed evaluagent’s Quality Assurance platform as an engine for …

8 more case studies currently locked

3 Customer Videos

  • ECE Contact Center - Customer Success Story (Chris Eisdorfer - President, CEO)
  • Newstel - Customer Success Story (Jordan Patel - Customer Service and Sales Manager)
  • Blume - Customer Success Story (Holly Harrison - Quality Assurance Manager)
2 more videos currently locked

Additional evaluagent Information & Resources

Read evaluagent Reviews, Testimonials & Customer References from 14 real evaluagent customers.

Browse evaluagent Case Studies, Customer Success Stories, & Customer References from 9 businesses that use evaluagent.

Watch evaluagent Customer Videos to learn why 3 businesses chose evaluagent.