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evaluagent

Read 14 evaluagent reviews and testimonials from customers, explore 9 case studies and customer success stories, and watch 3 customer videos to see why companies chose evaluagent as their Workforce Engagement / Quality Management

evaluagent after years of managing contact centres and developing quality management solutions for blue chips and global outsourcers, they know how hard it is to consistently deliver great customer service in an environment of metrics, optimisation and repetition.

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  • 14 Testimonials View
  • 9 Case Studies View
  • 3 Customer Videos View
Customer Rating Review Score based on 700 reference ratings
4.8/5.0 (700)

14Testimonials

  • "Before evaluagent it was messy, bitty, disjointed now we have a comprehensive system to consolidate the data and give us an easy overview of everything. It’s a very user-friendly format …

    Nick Warner Quality Assurance & Training Team Leader

  • "When looking for a technology solution to drive transformation for one of our biggest contact centre clients, NS&I, we knew it had to cover a lot of bases. EvaluAgent has …

    Chris Darlington Strategic Business Development Director

  • "I can’t recommend this platform enough. Before evaluagent, we had a vision for how Quality Assurance should work but didn’t have the tools to accomplish it. Now our team is …

    Sonia Ferreira Continuous Improvement Manager
13 more testimonials currently locked

9 Case Studies

  • Increasing QA Productivity Inside The Share Centre

  • How evaluagent’s 360-degree platform provided end-to-end visibility and helped Pinnacle.com achieve a …

    Sonia Ferreira Continuous Improvement Manager

  • How evaluagent helped this disruptor align its QA with its ambitious growth …

    Nick Warner Quality Assurance & Training Team Leader
8 more case studies currently locked

3 Customer Videos

  • Blume - Customer Success Story (Holly Harrison - Quality Assurance Manager)
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    Holly Harrison Quality Assurance Manager
  • ECE Contact Center - Customer Success Story (Chris Eisdorfer - President, CEO)
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    Chris Eisdorfer President, CEO
  • Newstel - Customer Success Story (Jordan Patel - Customer Service and Sales Manager)
    Play Video
    Jordan Patel Customer Service and Sales Manager
2 more videos currently locked

Additional evaluagent Information & Resources

Read evaluagent Reviews, Testimonials & Customer References from 14 real evaluagent customers.

Browse evaluagent Case Studies, Customer Success Stories, & Customer References from 9 businesses that use evaluagent.

Watch evaluagent Customer Videos to learn why 3 businesses chose evaluagent.

FeaturedCustomers has 1,935,207+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.