evaluagent

Read 14 evaluagent reviews and testimonials from customers, explore 9 case studies and customer success stories, and watch 3 customer videos to see why companies chose evaluagent as their

evaluagent after years of managing contact centres and developing quality management solutions for blue chips and global outsourcers, they know how hard it is to consistently deliver great customer service in an environment of metrics, optimisation and repetition.

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  • 14 Testimonials View
  • 9 Case Studies View
  • 3 Customer Videos View
Customer Rating Review Score based on 684 reference ratings
4.8/5.0 (684)

14Testimonials

  • "Before evaluagent it was messy, bitty, disjointed now we have a comprehensive system to consolidate the data and give us an easy overview of everything. It’s a very user-friendly format …

  • “Good quality system backed up by experienced and customer driven employees.”

  • "evaluagent has proved invaluable in absolutely ensuring that my agents are improving their performance on a regular basis, and it’s also a key tool for me when it comes to …

13 more testimonials currently locked

9 Case Studies

  • How evaluagent helped this disruptor align its QA with its ambitious growth …

  • How UK energy supplier E grew its annual call center quality scores …

  • How evaluagent is helping The QHotels Collection build on its QA with …

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3 Customer Videos

  • ECE Contact Center - Customer Success Story (Chris Eisdorfer - President, CEO)
  • Blume - Customer Success Story (Holly Harrison - Quality Assurance Manager)
  • Newstel - Customer Success Story (Jordan Patel - Customer Service and Sales Manager)
2 more videos currently locked

Additional evaluagent Information & Resources

Read evaluagent Reviews, Testimonials & Customer References from 14 real evaluagent customers.

Browse evaluagent Case Studies, Customer Success Stories, & Customer References from 9 businesses that use evaluagent.

Watch evaluagent Customer Videos to learn why 3 businesses chose evaluagent.