Live chat is a messaging solution that your website visitors and prospective customers can use to communicate with your support agents in real time. Similar to phone and email, it is one of the communication channels commonly deployed to provide customer support.
Browse 5,132 reviews, 4,161 case studies & customer success stories, and 674 customer videos of the best Live Chat Software for your business needs
Velaro is website live chat software built to support the unique needs of the enterprise. Leaders in e-commerce, higher education, health care, pharmaceuticals and more turn to Velaro’s integrated platform …
ChatLingual’s enterprise multilingual messaging platform enables your service delivery teams to support native-language customer interactions. Assist customers in over 100 languages across any digital channel including chat, email, SMS, and …
Smooch is the best way to have personal, rich conversations with your customers online or in your mobile app. They handle thousands of communication for successful startups and leading companies …
Channel.io offers an all-in-one AI Messenger solution for businesses, revolutionizing customer service and communication to help businesses scale and connect effectively.
Agent511 solves complex customer engagement challenges with proactive, interactive text, email, voice, and social media communications. Solutions combine intelligent message routing and notifications to provide two-way text interactivity, triggered customized …
Kommunicate creates Enterprise-Grade Customer experience futurist tools for Executives (who work in high growth series-A+ funded Healthcare/E-commerce/Education/BFSI) helps them implement and integrate customer support automation that is on par with …
Jitbit is a self-funded software company building help desk and customer support tools since 2005. Its flagship product, Jitbit Helpdesk, is available as both SaaS and on-premise.
Surfly is a high-growth interaction middleware player that can share, secure, and transform web experiences. They’re on a mission to create (and be) the next wave of online interactions, currently …
Pypestream is conversational AI built for scale. Built to usher the customer-centric enterprise into the digital age with “always-on” automation. No more single-task chatbots, no more embarrassing NPS scores and …
CaféX is about making together happen. They help companies accelerate business results by engaging customers, partners and employees in new and impactful ways. They believe that digital engagement should be …
Vision Helpdesk is the only web-based helpdesk software that allows you to manage support for multiple companies at one place. With single front-end and each company having its own client …
Acquire is the first communication platform to innovate beyond traditional text chat widgets and connect customers and companies through their multi-channel/AI chat messenger.
Creative Virtual is a world leader in virtual agent, chatbot, live chat and conversational AI solutions that bring together humans and artificial intelligence to create conversations with customers and employees …
Richpanel is the new, modern way businesses provide customer support. They're on a mission to create support journeys that engages and inspires customers to use the tech.
Continually lets you replace forms with simple messaging, making it easy for customers to get the information they need as quickly as possible. They give you a single line of …
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