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"Vee24’s live help is making a significant and growing contribution to our online sales. Customers love the personalized shopping experience and for Schuh it has become both a fundamental part of our differentiated cross-channel service offer and a genuinely exciting new sales channel."
"Providing live help via Vee24 enables us to bring the face-to-face, in-store service experience to our online customers."
eGain is the leading provider of cloud customer engagement hub software. Their top-rated cloud applications for social, mobile, web and contact centers help clients deliver connected customer journeys in a multichannel world. Headquartered in Sunnyvale, California, eGain has an operating presence in North America, EMEA, and APAC.
SightCall is the only software platform that gives enterprise service organizations the power to See, Analyze, Guide and Report at the moment of service. Agents, customers, technicians and remote experts can use SightCall to visually solve real-world service problems, using a combination of augmented reality (AR), video assistance, and multimodal generative AI-enhanced computer vision in a unified platform.
TokBox, a Telefónica company, develops and operates the OpenTok Platform, making it fast and easy to add live video, voice and messaging communications into online and mobile websites, apps and services. The scalable, customizable platform gives users the creative freedom to develop any video and voice interaction, from one-to-one chats to large-scale broadcasts.
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