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“Video assistance has proven to deliver incremental online sales for DFS and has helped us reach out to customers earlier in the buying process. NPS ratings from customers using this service have been outstanding. Video assistance is a key channel to market for us moving forward.”
"The customer is able to build a better connection with our sales associates. As a result, we are able to see higher closing percentages along with overall improved customer satisfaction ratings."
eGain is the leading provider of cloud customer engagement hub software. Their top-rated cloud applications for social, mobile, web and contact centers help clients deliver connected customer journeys in a …
TokBox, a Telefónica company, develops and operates the OpenTok Platform, making it fast and easy to add live video, voice and messaging communications into online and mobile websites, apps and …
24sessions introduces a new and better way to meet customers through the power of video. Their business builds the software that makes video calling customers effortless. 24sessions is used by …
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