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“Video assistance has proven to deliver incremental online sales for DFS and has helped us reach out to customers earlier in the buying process. NPS ratings from customers using this service have been outstanding. Video assistance is a key channel to market for us moving forward.”
"Wow what a great experience. Very helpful and more likely to purchase as a result of this experience."
eGain is the leading provider of cloud customer engagement hub software. Their top-rated cloud applications for social, mobile, web and contact centers help clients deliver connected customer journeys in a …
SightCall is the only software platform that gives enterprise service organizations the power to See, Analyze, Guide and Report at the moment of service. Agents, customers, technicians and remote experts …
TokBox, a Telefónica company, develops and operates the OpenTok Platform, making it fast and easy to add live video, voice and messaging communications into online and mobile websites, apps and …
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