“Digital technologies allow us to get in direct interaction with our patients and enhance their customer experience, confidence and independence – notably in home dialysis self-treatment. To have the ability of face-to-face communication with an expert helps the patients to feel more comfortable in case of technical problems or unexpected events. We prefer SightCall because of their seamless and powerful integration in our Salesforce-based patient application. SightCall’s features and infrastructure guarantee reliability and scalability in other use cases as well."