"I’m loving the Chatra app. I had a long conversation with a customer today (she has inspectors coming to her school and wanted one of our books to use with her students, but it was out of stock — anyway, I sorted something out for her and she was very happy). It is really fantastic to know that she will go into work tomorrow and tell her colleagues about us due to the great customer service we were able to provide, and that is thanks to being able to have that direct and immediate contact. So, thank you very much and I hope you have great success with Chatra, you deserve it."