Linc is an award-winning CX Automation platform delivering pre-built world-class customer experiences at scale across webchat, email, SMS, Facebook, Google Business Messaging, WhatsApp, and Voice connected platforms and throughout the entire customer journey from pre-purchase to post-purchase. Today, Linc has served billions of dollars of purchases across channels of shoppers' choice, reducing customer service costs, turning each service moment into revenue, and engagement opportunities.
“We realized the need of our customers to receive quick and easily accessible communications and answers on the channels they prefer. We partnered with Linc because of their ability to provide this and drive engagement with our shoppers after a purchase, as well as, help automate basic tasks to lessen the burden on our Customer Service agents."






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