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Linc

Read 9 Linc reviews and testimonials from customers, explore 6 case studies and customer success stories, and watch 1 customer videos to see why companies chose Linc as their Customer Service Software

Linc is an award-winning CX Automation platform delivering pre-built world-class customer experiences at scale across webchat, email, SMS, Facebook, Google Business Messaging, WhatsApp, and Voice connected platforms and throughout the entire customer journey from pre-purchase to post-purchase. Today, Linc has served billions of dollars of purchases across channels of shoppers' choice, reducing customer service costs, turning each service moment into revenue, and engagement opportunities.

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  • 9 Testimonials View
  • 6 Case Studies View
  • 1 Customer Videos View
Customer Rating Review Score based on 1534 reference ratings
4.8/5.0 (1534)

9Testimonials

  • “Looking at the customer journey holistically is incredibly important to us. We want the characteristics of clarity and ease that we strive for in our product development to ring throughout …

  • "The Linc platform allows us to provide our customers with an innovative and one-to-one experience while building loyalty and brand engagement."

  • "We see customer care automation as a vital component of being competitive and growing profitably – its a win for both our customers and our business because it helps us …

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6 Case Studies

  • PureFormulas resolves 94% of bot interactions without an agent with Linc

  • VENUS boosts delivery satisfaction to 80.4% with Linc

  • PacSun boosts SMS opt-in to 33% with Linc

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1 Customer Videos

  • How Pura Vida Bracelets Achieved New Levels of Success With Linc Automated Customer Care Platform
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Additional Linc Information & Resources

Read Linc Reviews, Testimonials & Customer References from 9 real Linc customers.

Browse Linc Case Studies, Customer Success Stories, & Customer References from 6 businesses that use Linc.

Watch Linc Customer Videos to learn why 1 businesses chose Linc.