Linc is an award-winning CX Automation platform delivering pre-built world-class customer experiences at scale across webchat, email, SMS, Facebook, Google Business Messaging, WhatsApp, and Voice connected platforms and throughout the entire customer journey from pre-purchase to post-purchase. Today, Linc has served billions of dollars of purchases across channels of shoppers' choice, reducing customer service costs, turning each service moment into revenue, and engagement opportunities.
“We knew we wanted to improve our customer experience end-to-end and we knew we needed a proven, trusted technology partner to help us conquer new engagement channels. That’s why we chose Linc.”
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