What is Hospital Communications Software?

Introduction

Hospital communications software coordinates data flow and activities between doctors, clinicians, nurses, and other medical staff. It integrates securely with clinical solutions like EHRs, medical staff scheduling tools, and healthcare IT applications. Clinical laboratories, ancillary care providers, and hospitals can leverage this program to reduce readmission rates and referral leakage, and facilitate interoperability between products. Further, healthcare practices and organizations can collaborate in real time, maintain patient context, achieve patient satisfaction and safety, minimize gaps and inefficiency, and generate profits.

Hospital communications solutions help to enhance communication between medical professionals so they can efficiently deliver healthcare. These applications utilize digital communication tools such as event management, video conferencing, secure text messaging, VoIP, and others. They facilitate and promote real-time communication between medical staff and clinicians. Further, they capture, store, and share patient information, images, documents, and data between healthcare providers and platforms. Finally, they adhere to industry standards such as HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) scores and HIPAA (Health Insurance Portability and Accountability Act).

Features of Hospital Communications Software

Analytics and Reporting

These features help hospital IT staff to measure usage of communication tools and their effectiveness in driving clinical process improvements.

Event-driven Communications

Enables clinicians to get vital notifications from hospital legacy platforms offering actionable content to fill the communications loop.

Enterprise-wide Directories

These directories are integrated with care assignments database and the on-call scheduling tool to enable clinicians to collaborate with teammates.

Unified Communication

Helps clinicians to utilize communication tools such as video conferencing, secure text messaging, and VoIP.

Cross-platform Support

Medical professionals can use web interfaces as well as mobile devices to communicate from anywhere, anytime.

Benefits of Hospital Communications Software

Improves Communications

With hospital communications software, you can bolster your mobile computers with data and voice capabilities so that your staff can use just one device to talk to people, send messages, and access information. They can make and receive calls from anyone inside and outside the premises. Further, they can make group and private calls to improve response times and results.

Unified Mobile Devices

You can install a quality hospital communications solution in your institution’s mobile computer devices to enable you staff to use video communication, text messaging, and voice on the unified mobile devices. Thus, the software can help to enhance productivity and the multi-device capability can decrease capital and operational expenses.

Other Advantages

Direct and immediate voice connection with individuals and groups

Simplifies complex phone functions

Intuitive to use, so needs minimal training

Simply press a button to make and receive calls

The tool offers features such as missed call reminders and call display

You can easily transfer files, text, and email

Enables you to interact with a range of mobile devices like smartphones and two-way radios

Delivers comprehensive PBX features over the facility’s secured wireless network

You can fully control the user interface and customize the intuitive screens

All hospital employees are linked with fewer devices

Finally, existing mobile computers can function as PBX handsets, boosting ROI