Backline by DrFirst

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Read 31 Backline by DrFirst reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch customer videos to see why companies chose Backline by DrFirst as their Hospital Communications Software

Backline by DrFirst is an industry-leading communications ecosystem that empowers forward-thinking healthcare organizations to deliver exceptional care to patients anywhere. The result: increased ROI, streamlined workflows, and better patient care.

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  • 13 Case Studies View
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Customer Rating Review Score based on 2225 reference ratings
4.8/5.0 (2225)
  • Fall 2025 Top Performer Hospital Communications Software
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Featured Testimonials

  • "The [Backline by DrFirst] mobile communication system identifies important transitions of care—including admission, discharge and transfer events—for all Eskenazi Health Center Healthy Aging Brain Center patients and goes into action …

    Malaz Boustani Founding Director

  • "We integrated our nurse call system with Backline for seamless staff assignments and caregiver notifications."

    Tanya Miller Systems Analyst/Project Manager

  • "We spend a lot of money on cancer and heart disease, but we have not even recognized that medical error is the third leading cause of death in the United …

    Martin Makary John Hopkins University
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Featured Case Studies

  • In-Field Access to Patient Data Helps Improve Care and Increase Efficiency

    Scott Wheatley Assistant Chief of EMS

  • CHN achieves enterprise-wide clinical communication and workflow improvements with Diagnotes

  • Improve Patient Outcomes and Speed Time-to-Care

    Nick Smith Nurse Manager
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Additional Backline by DrFirst Information & Resources

Read Backline by DrFirst Reviews, Testimonials & Customer References from 31 real Backline by DrFirst customers.

Browse Backline by DrFirst Case Studies, Customer Success Stories, & Customer References from 13 businesses that use Backline by DrFirst.

FeaturedCustomers has 1,908,599+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.