Backline by DrFirst

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Read 31 Backline by DrFirst reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch customer videos to see why companies chose Backline by DrFirst as their Hospital Communications Software

Backline by DrFirst is an industry-leading communications ecosystem that empowers forward-thinking healthcare organizations to deliver exceptional care to patients anywhere. The result: increased ROI, streamlined workflows, and better patient care.

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Customer Rating Review Score based on 2353 reference ratings
4.8/5.0 (2353)
  • Fall 2025 Top Performer Hospital Communications Software
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Featured Testimonials

  • "The [Backline by DrFirst] mobile communication system identifies important transitions of care—including admission, discharge and transfer events—for all Eskenazi Health Center Healthy Aging Brain Center patients and goes into action …

    Malaz Boustani Founding Director

  • "With Backline, we improved communication across departments."

    Richard Temple Chief Information Officer

  • “Backline is user-friendly for a variety of user types. It’s one of our programs that people catch on quickly to navigating and it facilitates communication in a secure method with …

    Nikki Hollis Nurse
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Featured Case Studies

  • Hancock Health uses Diagnotes to streamline communication and reduce non-urgent interruptions

    Michael Fletcher Chief Medical Officer

  • Behavioral health call center improves response time by 99% using mobile platform

  • IDNs reduce avoidable patient transfers through use of remote video consults with …

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Additional Backline by DrFirst Information & Resources

Read Backline by DrFirst Reviews, Testimonials & Customer References from 31 real Backline by DrFirst customers.

Browse Backline by DrFirst Case Studies, Customer Success Stories, & Customer References from 13 businesses that use Backline by DrFirst.

FeaturedCustomers has 1,960,638+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.