Backline by DrFirst

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Read 30 Backline by DrFirst reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch customer videos to see why companies chose Backline by DrFirst as their Hospital Communications Software

Backline by DrFirst is an industry-leading communications ecosystem that empowers forward-thinking healthcare organizations to deliver exceptional care to patients anywhere. The result: increased ROI, streamlined workflows, and better patient care.

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Customer Rating Review Scorebased on 1888 reference ratings
4.8/5.0 (1888)
  • Top Performer 2024 2024
    Fall 2024Top PerformerHospital Communications Software

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Featured Testimonials

  • "Before [Backline by DrFirst], I could only communicate with one field provider at a time and it usually took multiple calls to resolve an issue. Today I send one message to everyone involved with a patient’s care and it’s done. I save a good hour a day not playing phone tag, and at the end of my shift, I copy my replacement on any ongoing communications so she is automatically aware of the situation.”

  • "We spend a lot of money on cancer and heart disease, but we have not even recognized that medical error is the third leading cause of death in the United States."

  • “Backline improves care coordination between providers and care managers who provide care to the same patient.”

Featured Case Studies

  • Diagnotes Reduces Call Center and Field Operations Cost for a Post-Acute Care Medical Group

  • Hospital at Home program at academic health system reduces readmissions by 50%

  • In-Field Access to Patient Data Helps Improve Care and Increase Efficiency

Additional Backline by DrFirst Information & Resources

Read Backline by DrFirst Reviews, Testimonials & Customer References from 30 real Backline by DrFirst customers.

Browse Backline by DrFirst Case Studies, Customer Success Stories, & Customer References from 13 businesses that use Backline by DrFirst.