31 Backline by DrFirst Testimonials

“Fewer than one in five senior healthcare managers thought that pagers were time-saving devices – most acknowledging that the time wasted playing phone tag was a compromise for the reliability and access supplied by pagers.”

"Coordination of care with Backline is excellent. The whole team is kept informed and up to date on anything happening with patients."

“For paramedics, every second is crucial. With Backline®, our paramedics can safely and securely share data and medical information with our hospital healthcare team. It helps them deliver faster, safer care for our patients upon arrival.”

"Backline facilitated swifter responses and enhanced provider-to-nurse communication."

“Backline is user-friendly for a variety of user types. It’s one of our programs that people catch on quickly to navigating and it facilitates communication in a secure method with a variety of communication types.”

"We spend a lot of money on cancer and heart disease, but we have not even recognized that medical error is the third leading cause of death in the United States."

“Using Diagnotes in the ED for handling hospitalist consult requests was an instant hit. Anyone who wasn't using it was asking when they could start. We love how much easier it is to connect with each other, especially when we're treating a patient with a critically urgent issue.”

"Clinical communication is improving in several critical areas as use of [Backline by DrFirst] expands. It’s an intuitive platform – we’ve got things on auto-pilot now.”

"I can train anyone to use Diagnotes in six minutes.”

"According to the Commonwealth Fund, hospital programs that enable patients to receive acute care at home have proven effective in reducing complications while cutting the cost of care by 30 percent or more."

"Not only does Diagnotes expedite communication, but it does so securely. This allows us to focus on our patients and not waste valuable patient-care time tracking down our colleagues for information and consults.”

"We integrated our nurse call system with Backline for seamless staff assignments and caregiver notifications."

“Backline improves care coordination between providers and care managers who provide care to the same patient.”

"We initially looked at [Backline by DrFirst] for its secure texting capabilities, but what we discovered was a mobile communication system that was infinitely customizable and could solve one of our biggest challenges: remote documentation and charge capture.”

"[Our prior process] was inconvenient, time-consuming and costly. The Diagnotes solution was simple, intuitive and, best of all, HIPAA-compliant.”