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"I can train anyone to use Diagnotes in six minutes.”
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"According to the Commonwealth Fund, hospital programs that enable patients to receive acute care at home have proven effective in reducing complications while cutting the cost of care by 30 percent or more."
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"Using Backline, we can now communicate directly, in real time, with providers at any of the health system’s 30 facilities. Providers can easily collaborate during every stage of the patient journey, from intake and treatment through release."
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"We spend a lot of money on cancer and heart disease, but we have not even recognized that medical error is the third leading cause of death in the United States."
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"We initially looked at [Backline by DrFirst] for its secure texting capabilities, but what we discovered was a mobile communication system that was infinitely customizable and could solve one of our biggest challenges: remote documentation and charge capture.”
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"[Our prior process] was inconvenient, time-consuming and costly. The Diagnotes solution was simple, intuitive and, best of all, HIPAA-compliant.”
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"With Backline, we improved communication across departments."
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“Fewer than one in five senior healthcare managers thought that pagers were time-saving devices – most acknowledging that the time wasted playing phone tag was a compromise for the reliability and access supplied by pagers.”
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“If a doctor needs to be notified, pharmacists use Backline, which results in having the right antibiotic administered to the patient sooner.”
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“Backline improves care coordination between providers and care managers who provide care to the same patient.”
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"Backline helped increase provider-to-nurse communication and enable quicker responses."
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“My staff has not had a device make their lives easier in the 6 years I have been here, until now. With Backline, order notification has been very timely and very efficient. The workflow is just so much better. It saves steps and it saves time. It is so easy, …
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“For paramedics, every second is crucial. With Backline®, our paramedics can safely and securely share data and medical information with our hospital healthcare team. It helps them deliver faster, safer care for our patients upon arrival.”
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“It has been nice to connect with a therapist inside of the hospital instead of spending 30 minutes tracking them down. I have confirmation that someone has seen my message about the patient.”
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"Backline facilitated swifter responses and enhanced provider-to-nurse communication."