“It has been nice to connect with a therapist inside of the hospital instead of spending 30 minutes tracking them down. I have confirmation that someone has seen my message about the patient.”

“Using Diagnotes in the ED for handling hospitalist consult requests was an instant hit. Anyone who wasn't using it was asking when they could start. We love how much easier it is to connect with each other, especially when we're treating a patient with a critically urgent issue.”

"Coordination of care with Backline is excellent. The whole team is kept informed and up to date on anything happening with patients."

“Backline improves care coordination between providers and care managers who provide care to the same patient.”

"Not only does Diagnotes expedite communication, but it does so securely. This allows us to focus on our patients and not waste valuable patient-care time tracking down our colleagues for information and consults.”

"Clinical communication is improving in several critical areas as use of [Backline by DrFirst] expands. It’s an intuitive platform – we’ve got things on auto-pilot now.”

"I can train anyone to use Diagnotes in six minutes.”

"With Backline, we improved communication across departments."

"We integrated our nurse call system with Backline for seamless staff assignments and caregiver notifications."

"According to the Commonwealth Fund, hospital programs that enable patients to receive acute care at home have proven effective in reducing complications while cutting the cost of care by 30 percent or more."

"Before [Backline by DrFirst], I could only communicate with one field provider at a time and it usually took multiple calls to resolve an issue. Today I send one message to everyone involved with a patient’s care and it’s done. I save a good hour a day not playing phone …

"Secure texting is just the tip of the iceberg with Diagnotes. Additional components such as EMR integration and clinical documentation will enhance our operations and patient care even further. We couldn’t be more pleased that we chose to partner with Diagnotes in this endeavor.”

"I love the fact that you can do a 1-on-1 chat with either a patient or a provider."

"We spend a lot of money on cancer and heart disease, but we have not even recognized that medical error is the third leading cause of death in the United States."

“The Diagnotes platform will allow us to communicate as other 21st century businesses do in a compliant and trackable manner.”