31 Backline by DrFirst Testimonials

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  • "We integrated our nurse call system with Backline for seamless staff assignments and caregiver notifications."

  • “Backline improves care coordination between providers and care managers who provide care to the same patient.”

  • "I can train anyone to use Diagnotes in six minutes.”

  • "Coordination of care with Backline is excellent. The whole team is kept informed and up to date on anything happening with patients."

  • "Backline helped increase provider-to-nurse communication and enable quicker responses."

  • “My staff has not had a device make their lives easier in the 6 years I have been here, until now. With Backline, order notification has been very timely and very efficient. The workflow is just so much better. It saves steps and it saves time. It is so easy, …

  • "Our goal is to expand the use of Backline to more patients and physicians to make [virtual] post-op follow-ups easier for everyone and to improve surgical outcomes."

  • “Being able to get instant access to patients’ medication history when we need it and then being able to share this and other information with our pharmacist and care team for telehealth and collaboration has been a game-changer for our MICH program. Often, patients can’t communicate the full information about …

  • "Backline has improved the nature of our care visits and increased our efficiency exponentially. Before Backline, our nurses could feasibly see 10 patients in a day. Now, we see 20 patients a day. That’s incredible. In terms of crisis intervention and medication turnaround, we’ve cut days out of the process …

  • "Using Backline, we can now communicate directly, in real time, with providers at any of the health system’s 30 facilities. Providers can easily collaborate during every stage of the patient journey, from intake and treatment through release."

  • "We spend a lot of money on cancer and heart disease, but we have not even recognized that medical error is the third leading cause of death in the United States."

  • “The Diagnotes platform will allow us to communicate as other 21st century businesses do in a compliant and trackable manner.”

  • “For paramedics, every second is crucial. With Backline®, our paramedics can safely and securely share data and medical information with our hospital healthcare team. It helps them deliver faster, safer care for our patients upon arrival.”

  • "Before [Backline by DrFirst], I could only communicate with one field provider at a time and it usually took multiple calls to resolve an issue. Today I send one message to everyone involved with a patient’s care and it’s done. I save a good hour a day not playing phone …

  • "Secure texting is just the tip of the iceberg with Diagnotes. Additional components such as EMR integration and clinical documentation will enhance our operations and patient care even further. We couldn’t be more pleased that we chose to partner with Diagnotes in this endeavor.”