31 Backline by DrFirst Testimonials

“The Diagnotes platform will allow us to communicate as other 21st century businesses do in a compliant and trackable manner.”

"Not only does Diagnotes expedite communication, but it does so securely. This allows us to focus on our patients and not waste valuable patient-care time tracking down our colleagues for information and consults.”

"Using Backline, we can now communicate directly, in real time, with providers at any of the health system’s 30 facilities. Providers can easily collaborate during every stage of the patient journey, from intake and treatment through release."

"Backline helped increase provider-to-nurse communication and enable quicker responses."

“My staff has not had a device make their lives easier in the 6 years I have been here, until now. With Backline, order notification has been very timely and very efficient. The workflow is just so much better. It saves steps and it saves time. It is so easy, and everyone was able to pick up the workflow within 1 day. It was exactly what we envisioned.”

"With Backline, we improved communication across departments."

“Using Diagnotes in the ED for handling hospitalist consult requests was an instant hit. Anyone who wasn't using it was asking when they could start. We love how much easier it is to connect with each other, especially when we're treating a patient with a critically urgent issue.”

“It has been nice to connect with a therapist inside of the hospital instead of spending 30 minutes tracking them down. I have confirmation that someone has seen my message about the patient.”

"Our goal is to expand the use of Backline to more patients and physicians to make [virtual] post-op follow-ups easier for everyone and to improve surgical outcomes."

"A large portion of our outpatient population is indigent. Backline has been paramount in helping patients stay on a treatment plan and maintain visits with their providers using Telehealth. Without the use of Backline, many patients wouldn’t be able to attend appointments due to not having transportation."

"Coordination of care with Backline is excellent. The whole team is kept informed and up to date on anything happening with patients."

"We spend a lot of money on cancer and heart disease, but we have not even recognized that medical error is the third leading cause of death in the United States."

"We integrated our nurse call system with Backline for seamless staff assignments and caregiver notifications."

"According to the Commonwealth Fund, hospital programs that enable patients to receive acute care at home have proven effective in reducing complications while cutting the cost of care by 30 percent or more."

"Clinical communication is improving in several critical areas as use of [Backline by DrFirst] expands. It’s an intuitive platform – we’ve got things on auto-pilot now.”