"I love the fact that you can do a 1-on-1 chat with either a patient or a provider."

"We initially looked at [Backline by DrFirst] for its secure texting capabilities, but what we discovered was a mobile communication system that was infinitely customizable and could solve one of our biggest challenges: remote documentation and charge capture.”

"Coordination of care with Backline is excellent. The whole team is kept informed and up to date on anything happening with patients."

"Backline helped increase provider-to-nurse communication and enable quicker responses."

“My staff has not had a device make their lives easier in the 6 years I have been here, until now. With Backline, order notification has been very timely and very efficient. The workflow is just so much better. It saves steps and it saves time. It is so easy, …

“It has been nice to connect with a therapist inside of the hospital instead of spending 30 minutes tracking them down. I have confirmation that someone has seen my message about the patient.”

"The [Backline by DrFirst] mobile communication system identifies important transitions of care—including admission, discharge and transfer events—for all Eskenazi Health Center Healthy Aging Brain Center patients and goes into action to immediately alert the assigned care coordinator.”

“The Diagnotes platform will allow us to communicate as other 21st century businesses do in a compliant and trackable manner.”

"Using Backline, we can now communicate directly, in real time, with providers at any of the health system’s 30 facilities. Providers can easily collaborate during every stage of the patient journey, from intake and treatment through release."

“Using Diagnotes in the ED for handling hospitalist consult requests was an instant hit. Anyone who wasn't using it was asking when they could start. We love how much easier it is to connect with each other, especially when we're treating a patient with a critically urgent issue.”

"We integrated our nurse call system with Backline for seamless staff assignments and caregiver notifications."

“For paramedics, every second is crucial. With Backline®, our paramedics can safely and securely share data and medical information with our hospital healthcare team. It helps them deliver faster, safer care for our patients upon arrival.”

"[Our prior process] was inconvenient, time-consuming and costly. The Diagnotes solution was simple, intuitive and, best of all, HIPAA-compliant.”

"Backline facilitated swifter responses and enhanced provider-to-nurse communication."

“Backline improves care coordination between providers and care managers who provide care to the same patient.”