"A large portion of our outpatient population is indigent. Backline has been paramount in helping patients stay on a treatment plan and maintain visits with their providers using Telehealth. Without the use of Backline, many patients wouldn’t be able to attend appointments due to not having transportation."

“My staff has not had a device make their lives easier in the 6 years I have been here, until now. With Backline, order notification has been very timely and very efficient. The workflow is just so much better. It saves steps and it saves time. It is so easy, …

"We integrated our nurse call system with Backline for seamless staff assignments and caregiver notifications."

"Backline has improved the nature of our care visits and increased our efficiency exponentially. Before Backline, our nurses could feasibly see 10 patients in a day. Now, we see 20 patients a day. That’s incredible. In terms of crisis intervention and medication turnaround, we’ve cut days out of the process …

"Not only does Diagnotes expedite communication, but it does so securely. This allows us to focus on our patients and not waste valuable patient-care time tracking down our colleagues for information and consults.”

“Being able to get instant access to patients’ medication history when we need it and then being able to share this and other information with our pharmacist and care team for telehealth and collaboration has been a game-changer for our MICH program. Often, patients can’t communicate the full information about …

"Backline helped increase provider-to-nurse communication and enable quicker responses."

“For paramedics, every second is crucial. With Backline®, our paramedics can safely and securely share data and medical information with our hospital healthcare team. It helps them deliver faster, safer care for our patients upon arrival.”

"I love the fact that you can do a 1-on-1 chat with either a patient or a provider."

“If a doctor needs to be notified, pharmacists use Backline, which results in having the right antibiotic administered to the patient sooner.”

"Using Backline, we can now communicate directly, in real time, with providers at any of the health system’s 30 facilities. Providers can easily collaborate during every stage of the patient journey, from intake and treatment through release."

“Integrating [Backline by DrFirst] for our call center communications did more than improve response time and minimize compliance risk. It streamlined clinical workflow and improved collaboration during every stage of patient care.”

"According to the Commonwealth Fund, hospital programs that enable patients to receive acute care at home have proven effective in reducing complications while cutting the cost of care by 30 percent or more."

"Coordination of care with Backline is excellent. The whole team is kept informed and up to date on anything happening with patients."

“The Diagnotes platform will allow us to communicate as other 21st century businesses do in a compliant and trackable manner.”