31 Backline by DrFirst Testimonials

"Not only does Diagnotes expedite communication, but it does so securely. This allows us to focus on our patients and not waste valuable patient-care time tracking down our colleagues for information and consults.”

"Using Backline, we can now communicate directly, in real time, with providers at any of the health system’s 30 facilities. Providers can easily collaborate during every stage of the patient journey, from intake and treatment through release."

"Our goal is to expand the use of Backline to more patients and physicians to make [virtual] post-op follow-ups easier for everyone and to improve surgical outcomes."

"Backline has improved the nature of our care visits and increased our efficiency exponentially. Before Backline, our nurses could feasibly see 10 patients in a day. Now, we see 20 patients a day. That’s incredible. In terms of crisis intervention and medication turnaround, we’ve cut days out of the process of getting a child seen by a specialist or changing a medication order. Some conversations come up suddenly and need to happen quickly to put the care plan to work for the best possible outcome for that child. Backline enables better communication in every way that communication happens, from quick conversations to in-depth care team planning sessions to electronic document sharing and signing. We never have to worry about safety or HIPAA compliance, which is great. Backline makes that mountain before us so much easier to climb."

"Backline facilitated swifter responses and enhanced provider-to-nurse communication."

"Backline helped increase provider-to-nurse communication and enable quicker responses."

“My staff has not had a device make their lives easier in the 6 years I have been here, until now. With Backline, order notification has been very timely and very efficient. The workflow is just so much better. It saves steps and it saves time. It is so easy, and everyone was able to pick up the workflow within 1 day. It was exactly what we envisioned.”

"With Backline, we improved communication across departments."

"Clinical communication is improving in several critical areas as use of [Backline by DrFirst] expands. It’s an intuitive platform – we’ve got things on auto-pilot now.”

"I can train anyone to use Diagnotes in six minutes.”

“If a doctor needs to be notified, pharmacists use Backline, which results in having the right antibiotic administered to the patient sooner.”

“Backline improves care coordination between providers and care managers who provide care to the same patient.”

"We spend a lot of money on cancer and heart disease, but we have not even recognized that medical error is the third leading cause of death in the United States."

“Backline is user-friendly for a variety of user types. It’s one of our programs that people catch on quickly to navigating and it facilitates communication in a secure method with a variety of communication types.”

“The Diagnotes platform will allow us to communicate as other 21st century businesses do in a compliant and trackable manner.”