31 Backline by DrFirst Testimonials

"Our goal is to expand the use of Backline to more patients and physicians to make [virtual] post-op follow-ups easier for everyone and to improve surgical outcomes."

“For paramedics, every second is crucial. With Backline®, our paramedics can safely and securely share data and medical information with our hospital healthcare team. It helps them deliver faster, safer care for our patients upon arrival.”

“If a doctor needs to be notified, pharmacists use Backline, which results in having the right antibiotic administered to the patient sooner.”

"Backline helped increase provider-to-nurse communication and enable quicker responses."

“My staff has not had a device make their lives easier in the 6 years I have been here, until now. With Backline, order notification has been very timely and very efficient. The workflow is just so much better. It saves steps and it saves time. It is so easy, and everyone was able to pick up the workflow within 1 day. It was exactly what we envisioned.”

“Using Diagnotes in the ED for handling hospitalist consult requests was an instant hit. Anyone who wasn't using it was asking when they could start. We love how much easier it is to connect with each other, especially when we're treating a patient with a critically urgent issue.”

"According to the Commonwealth Fund, hospital programs that enable patients to receive acute care at home have proven effective in reducing complications while cutting the cost of care by 30 percent or more."

"Using Backline, we can now communicate directly, in real time, with providers at any of the health system’s 30 facilities. Providers can easily collaborate during every stage of the patient journey, from intake and treatment through release."

"We integrated our nurse call system with Backline for seamless staff assignments and caregiver notifications."

"Coordination of care with Backline is excellent. The whole team is kept informed and up to date on anything happening with patients."

"With Backline, we improved communication across departments."

"Not only does Diagnotes expedite communication, but it does so securely. This allows us to focus on our patients and not waste valuable patient-care time tracking down our colleagues for information and consults.”

"The [Backline by DrFirst] mobile communication system identifies important transitions of care—including admission, discharge and transfer events—for all Eskenazi Health Center Healthy Aging Brain Center patients and goes into action to immediately alert the assigned care coordinator.”

"Before [Backline by DrFirst], I could only communicate with one field provider at a time and it usually took multiple calls to resolve an issue. Today I send one message to everyone involved with a patient’s care and it’s done. I save a good hour a day not playing phone tag, and at the end of my shift, I copy my replacement on any ongoing communications so she is automatically aware of the situation.”

"Secure texting is just the tip of the iceberg with Diagnotes. Additional components such as EMR integration and clinical documentation will enhance our operations and patient care even further. We couldn’t be more pleased that we chose to partner with Diagnotes in this endeavor.”