"[Our prior process] was inconvenient, time-consuming and costly. The Diagnotes solution was simple, intuitive and, best of all, HIPAA-compliant.”

“Using Diagnotes in the ED for handling hospitalist consult requests was an instant hit. Anyone who wasn't using it was asking when they could start. We love how much easier it is to connect with each other, especially when we're treating a patient with a critically urgent issue.”

"With Backline, we improved communication across departments."

"Using Backline, we can now communicate directly, in real time, with providers at any of the health system’s 30 facilities. Providers can easily collaborate during every stage of the patient journey, from intake and treatment through release."

“The Diagnotes platform will allow us to communicate as other 21st century businesses do in a compliant and trackable manner.”

"We initially looked at [Backline by DrFirst] for its secure texting capabilities, but what we discovered was a mobile communication system that was infinitely customizable and could solve one of our biggest challenges: remote documentation and charge capture.”

“Backline improves care coordination between providers and care managers who provide care to the same patient.”

"Backline helped increase provider-to-nurse communication and enable quicker responses."

“My staff has not had a device make their lives easier in the 6 years I have been here, until now. With Backline, order notification has been very timely and very efficient. The workflow is just so much better. It saves steps and it saves time. It is so easy, …

"Coordination of care with Backline is excellent. The whole team is kept informed and up to date on anything happening with patients."

"A large portion of our outpatient population is indigent. Backline has been paramount in helping patients stay on a treatment plan and maintain visits with their providers using Telehealth. Without the use of Backline, many patients wouldn’t be able to attend appointments due to not having transportation."

“If a doctor needs to be notified, pharmacists use Backline, which results in having the right antibiotic administered to the patient sooner.”

"According to the Commonwealth Fund, hospital programs that enable patients to receive acute care at home have proven effective in reducing complications while cutting the cost of care by 30 percent or more."

"We integrated our nurse call system with Backline for seamless staff assignments and caregiver notifications."

“It has been nice to connect with a therapist inside of the hospital instead of spending 30 minutes tracking them down. I have confirmation that someone has seen my message about the patient.”