PerfectServe

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Read 79 PerfectServe reviews and testimonials from customers, explore 59 case studies and customer success stories, and watch 16 customer videos to see why companies chose PerfectServe as their Hospital Communications Software

PerfectServe is healthcare’s most comprehensive and secure care team collaboration platform. The platform is unique in its ability to improve communication process accuracy and reliability via its proprietary Dynamic Intelligent Routing capability, which automatically identifies and provides immediate connection to the right care team member for any given clinical situation at every moment in time. More than 400,000 clinicians in forward-looking organizations across the U.S. rely on PerfectServe to help them speed time to treatment, expedite care transitions, enhance the patient experience and reduce HIPAA compliance risk.

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Customer Rating Review Scorebased on 2948 reference ratings
4.8/5.0 (2948)
  • Top Performer 2025 2025
    Fall 2025Top PerformerHospital Communications Software

Featured Testimonials

  • "Our hospitalists have used patient-centered communications from the beginning of our engagement with PerfectServe. And now that nurses and physicians have the same access, I can pull up a patient’s name and see exactly which physicians are listed in the chart for any service I need."

  • "We wanted to make sure we took the nursing workflow into consideration, but it had to work for our providers, too, or we knew they would never install the app.”

  • "PerfectServe has improved our clinical response time, ensured HIPAA-compliant communications, and saved money by converting variable expenses to a lower, fixed cost."

Featured Case Studies

  • Saving Time and Reducing Errors by Integrating Scheduling and Payroll Systems

  • Rapid team notification accelerates treatment at St. John Hospital

  • How Savannah Neurology Specialists Reinvented Their Medical Answering Service Workflows

Featured Customer Videos

Additional PerfectServe Information & Resources

Read PerfectServe Reviews, Testimonials & Customer References from 79 real PerfectServe customers.

Browse PerfectServe Case Studies, Customer Success Stories, & Customer References from 59 businesses that use PerfectServe.

Watch PerfectServe Customer Videos to learn why 16 businesses chose PerfectServe.

Explore answers to frequently asked questions about PerfectServe.