PerfectServe is healthcare’s most comprehensive and secure care team collaboration platform. The platform is unique in its ability to improve communication process accuracy and reliability via its proprietary Dynamic Intelligent Routing capability, which automatically identifies and provides immediate connection to the right care team member for any given clinical situation at every moment in time. More than 400,000 clinicians in forward-looking organizations across the U.S. rely on PerfectServe to help them speed time to treatment, expedite care transitions, enhance the patient experience and reduce HIPAA compliance risk.
“PerfectServe is our ‘black box’ for communications that lets us piece together exactly what happened and when.”
“Once the physicians realized how easy it was to use PerfectServe, they began signing up to access the application— more than 1,000 physicians have signed on for the voluntary service. Adoption at all five hospitals has been more rapid than expected. Physician leaders at our hospitals have been happy with PerfectServe and have been really helpful in getting the message out to other physicians.”
"We were doing about 30-40 overheads a week. Any time a doctor would walk away from a unit, they would call us to overhead page them."
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