PerfectServe

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Read 79 PerfectServe reviews and testimonials from customers, explore 59 case studies and customer success stories, and watch 16 customer videos to see why companies chose PerfectServe as their Hospital Communications Software

PerfectServe is healthcare’s most comprehensive and secure care team collaboration platform. The platform is unique in its ability to improve communication process accuracy and reliability via its proprietary Dynamic Intelligent Routing capability, which automatically identifies and provides immediate connection to the right care team member for any given clinical situation at every moment in time. More than 400,000 clinicians in forward-looking organizations across the U.S. rely on PerfectServe to help them speed time to treatment, expedite care transitions, enhance the patient experience and reduce HIPAA compliance risk.

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Customer Rating Review Scorebased on 2948 reference ratings
4.8/5.0 (2948)
  • Top Performer 2025 2025
    Fall 2025Top PerformerHospital Communications Software

Featured Testimonials

  • "If they have set their preferences to call directly, I will ring and the physician will answer immediately. Or I can text the patient’s status via the web link, which the physicians like because it saves them having to call back."

  • “(Lightning Bolt) significantly improves physician engagement and reduces burnout by creating fair and flexible schedules that support work-life balance—even during the COVID-19 pandemic.”

  • "My goal is to make patient information as secure as possible. What keeps me up at night is portable devices — they are prevalent, and it’s really difficult to make sure that all devices on our campus are secure. PerfectServe helps address this worry."

Featured Case Studies

  • How To Improve On-Call Cardiac Response Times at a Multi-Campus Hospital

  • How to Improve Call Workflows

  • Ridgeview Rehab Specialties department reduces no-show rate by 12.6% with automated text messages to patients

Featured Customer Videos

Additional PerfectServe Information & Resources

Read PerfectServe Reviews, Testimonials & Customer References from 79 real PerfectServe customers.

Browse PerfectServe Case Studies, Customer Success Stories, & Customer References from 59 businesses that use PerfectServe.

Watch PerfectServe Customer Videos to learn why 16 businesses chose PerfectServe.

Explore answers to frequently asked questions about PerfectServe.