PerfectServe

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Read 79 PerfectServe reviews and testimonials from customers, explore 59 case studies and customer success stories, and watch 16 customer videos to see why companies chose PerfectServe as their Hospital Communications Software

PerfectServe is healthcare’s most comprehensive and secure care team collaboration platform. The platform is unique in its ability to improve communication process accuracy and reliability via its proprietary Dynamic Intelligent Routing capability, which automatically identifies and provides immediate connection to the right care team member for any given clinical situation at every moment in time. More than 400,000 clinicians in forward-looking organizations across the U.S. rely on PerfectServe to help them speed time to treatment, expedite care transitions, enhance the patient experience and reduce HIPAA compliance risk.

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Customer Rating Review Scorebased on 3097 reference ratings
4.8/5.0 (3097)
  • Top Performer 2025 2025
    Fall 2025Top PerformerHospital Communications Software
    Press ReleaseReport

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Featured Testimonials

  • "I used to find it very stressful to try to create a manual schedule for the size our group had become. So having Lightning Bolt do it for us has, I would say, provided both scheduler satisfaction and physician satisfaction."

    Loretta WeeksAdministrative Coordinator

  • "All managers receive a backup notification when a provider hasn’t responded within 45 minutes. In this way, no calls are ever missed.”

    Tracy GuringoPractice Manager

  • "In talking to peers in other services, like trauma, they can’t wait to get the system implemented. They have to deal with manual records and weekly reports. PerfectServe gives us automated, real-time information."

    Rebecca BanatRN, Director, Neuroscience & Oncology Services
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Featured Case Studies

  • Advocate Aurora Health Streamlining Patient Transfers With PerfectServe

  • Improving Call Center Workflows with PerfectServe’s Cloud-Based Solution

  • Ridgeview Rehab Specialties department reduces no-show rate by 12.6% with automated text messages to patients

    Ben NielsenVice President, Ambulatory Services
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Featured Customer Videos

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Additional PerfectServe Information & Resources

Read PerfectServe Reviews, Testimonials & Customer References from 79 real PerfectServe customers.

Browse PerfectServe Case Studies, Customer Success Stories, & Customer References from 59 businesses that use PerfectServe.

Watch PerfectServe Customer Videos to learn why 16 businesses chose PerfectServe.

Explore answers to frequently asked questions about PerfectServe.

FeaturedCustomers has 1,879,165+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.