PerfectServe

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Read 79 PerfectServe reviews and testimonials from customers, explore 59 case studies and customer success stories, and watch 16 customer videos to see why companies chose PerfectServe as their Hospital Communications Software

PerfectServe is healthcare’s most comprehensive and secure care team collaboration platform. The platform is unique in its ability to improve communication process accuracy and reliability via its proprietary Dynamic Intelligent Routing capability, which automatically identifies and provides immediate connection to the right care team member for any given clinical situation at every moment in time. More than 400,000 clinicians in forward-looking organizations across the U.S. rely on PerfectServe to help them speed time to treatment, expedite care transitions, enhance the patient experience and reduce HIPAA compliance risk.

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Customer Rating Review Scorebased on 2989 reference ratings
4.8/5.0 (2989)
  • Top Performer 2025 2025
    Fall 2025Top PerformerHospital Communications Software

Featured Testimonials

  • "We implemented PerfectServe's solution systemwide as one of the communication platforms of the Patient Command Center, a centralized hub that fosters the safe management and timely placement of patients across 3,500 total beds."

  • “Not all practices are the same, and PerfectServe’s understanding of this was critical to our success.”

  • "The patient gets a quick call back from the right doctor, and they appreciate that."

Featured Case Studies

  • Better Scheduling Helps Ochsner Health Increase Physician Satisfaction by 30%

  • Bon Secours Mercy Health - Customer Case Study

  • Routing After-Hours Patient Requests Across Multiple Practices

Featured Customer Videos

Additional PerfectServe Information & Resources

Read PerfectServe Reviews, Testimonials & Customer References from 79 real PerfectServe customers.

Browse PerfectServe Case Studies, Customer Success Stories, & Customer References from 59 businesses that use PerfectServe.

Watch PerfectServe Customer Videos to learn why 16 businesses chose PerfectServe.

Explore answers to frequently asked questions about PerfectServe.