PerfectServe

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Read 79 PerfectServe reviews and testimonials from customers, explore 59 case studies and customer success stories, and watch 16 customer videos to see why companies chose PerfectServe as their Hospital Communications Software

PerfectServe is healthcare’s most comprehensive and secure care team collaboration platform. The platform is unique in its ability to improve communication process accuracy and reliability via its proprietary Dynamic Intelligent Routing capability, which automatically identifies and provides immediate connection to the right care team member for any given clinical situation at every moment in time. More than 400,000 clinicians in forward-looking organizations across the U.S. rely on PerfectServe to help them speed time to treatment, expedite care transitions, enhance the patient experience and reduce HIPAA compliance risk.

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Customer Rating Review Scorebased on 2970 reference ratings
4.8/5.0 (2970)
  • Top Performer 2025 2025
    Fall 2025Top PerformerHospital Communications Software

Featured Testimonials

  • "My goal is to make patient information as secure as possible. What keeps me up at night is portable devices — they are prevalent, and it’s really difficult to make sure that all devices on our campus are secure. PerfectServe helps address this worry."

  • "In talking to peers in other services, like trauma, they can’t wait to get the system implemented. They have to deal with manual records and weekly reports. PerfectServe gives us automated, real-time information."

  • "Once the physicians realized how easy it was to use PerfectServe, they began signing up to access the application—more than 1,000 physicians have signed on for the voluntary service. Adoption at all five hospitals has been more rapid than expected. Physician leaders at our hospitals have been happy with PerfectServe and have been really helpful in getting the message out to other physicians."

Featured Case Studies

  • Bridging Communication Gaps Through Smartphone Adoption

  • How Savannah Neurology Specialists Reinvented Their Medical Answering Service Workflows

  • Enhancing Clinical Communication Security with PerfectServe

Featured Customer Videos

Additional PerfectServe Information & Resources

Read PerfectServe Reviews, Testimonials & Customer References from 79 real PerfectServe customers.

Browse PerfectServe Case Studies, Customer Success Stories, & Customer References from 59 businesses that use PerfectServe.

Watch PerfectServe Customer Videos to learn why 16 businesses chose PerfectServe.

Explore answers to frequently asked questions about PerfectServe.