PerfectServe

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Read 79 PerfectServe reviews and testimonials from customers, explore 59 case studies and customer success stories, and watch 16 customer videos to see why companies chose PerfectServe as their Hospital Communications Software

PerfectServe is healthcare’s most comprehensive and secure care team collaboration platform. The platform is unique in its ability to improve communication process accuracy and reliability via its proprietary Dynamic Intelligent Routing capability, which automatically identifies and provides immediate connection to the right care team member for any given clinical situation at every moment in time. More than 400,000 clinicians in forward-looking organizations across the U.S. rely on PerfectServe to help them speed time to treatment, expedite care transitions, enhance the patient experience and reduce HIPAA compliance risk.

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  • 79 Testimonials View
  • 59 Case Studies View
  • 16 Customer Videos View
Customer Rating Review Score based on 3193 reference ratings
4.8/5.0 (3193)
  • Fall 2025 Top Performer Hospital Communications Software

More from PerfectServe

Featured Testimonials

  • "PerfectServe provides an easy and reliable way for us to communicate with patients. Staff time spent tracking down patients to provide instructions and reminders has decreased and our patients now …

  • "Our Simple Admit completion rates have skyrocketed with PerfectServe. My staff used to note that almost all medical histories were completed over the phone, but now this number has flip-flopped …

  • “What we were able to do in a lot of our larger practices that have lots of non-urgent calls is we have a lot of people working that bucket. They …

Featured Case Studies

  • Carilion Clinic - Customer Case Study

  • Bon Secours Mercy Health - Customer Case Study

  • Reclaiming 1,000+ Hours Per Year With Optimized Scheduling

Featured Customer Videos

  • UNC Health - Customer Success Story (Loretta Weeks - Administrative Coordinator)
  • Excela Health - Customer Success Story (Carol J. Fox - Vice President, Medical Affairs, Chief Medical Officer)
  • Advocate Illinois Masonic Medical Center - Customer Success Story (Pitor Gwizdala - Utilization Management)

Additional PerfectServe Information & Resources

Read PerfectServe Reviews, Testimonials & Customer References from 79 real PerfectServe customers.

Browse PerfectServe Case Studies, Customer Success Stories, & Customer References from 59 businesses that use PerfectServe.

Watch PerfectServe Customer Videos to learn why 16 businesses chose PerfectServe.

Explore answers to frequently asked questions about PerfectServe.