75 PerfectServe Testimonials

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  • "We continue to receive calls from patients, but not from staff in the hospitals or dialysis units. Our medical assistants have more time for patient care."

  • “The ED staff never knew who was on call. The schedule wouldn’t get disseminated properly or got lost. It was a major bottleneck.”

  • "PerfectServe on smartphones was a game changer for our nurses! To be able to send and receive messages at the point of care was key. It was a huge satisfier for nurses and physicians."

  • "My goal is to make patient information as secure as possible. What keeps me up at night is portable devices — they are prevalent, and it’s really difficult to make sure that all devices on our campus are secure. PerfectServe helps address this worry."

  • "He felt the process was not as user-friendly as PerfectServe."

  • "We were waiting for years for something like this. I can’t say enough about PerfectServe."

  • "It is so easy for any staff member—physician, nurse or administrator—to contact a physician. We dial one five-digit number and tell PerfectServe who we are trying to reach, and PerfectServe does it for us."

  • "It makes getting ahold of other physicians a lot easier—it facilitates communication and makes it more reliable."

  • "Our nurses felt immediate relief in terms of nursing tasks. There is just one number to remember, and they can count on the call list being up-to-date."

  • "Make a site visit to a place that is effectively using PerfectServe and talk to the staff. You’ll get a better idea of how beneficial it really is."

  • "Our hospitalists have used patient-centered communications from the beginning of our engagement with PerfectServe. And now that nurses and physicians have the same access, I can pull up a patient’s name and see exactly which physicians are listed in the chart for any service I need."

  • "Our bedside nurses do not have to sit at a desk and wait for a callback. PerfectServe enables them to get real-time answers faster and more efficiently. It takes the guesswork out of coordinating patient care."

  • "Historically residents and physicians were paging and waiting on call-backs. Now they use PerfectServe to quickly and securely trade information back and forth."

  • "PerfectServe has provided our team notification process that has allowed us to reduce patient care delays and attend to the patients’ needs in a more effective and timely manner."

  • "Before PerfectServe, getting a follow-up appointment scheduled could take all day, and often the patients would simply leave without an appointment."