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104 Optum Case Studies

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  • How the hospital used Clearance Patient Access Suite to streamline front-end processes and accelerate eligibility verification, improve registration accuracy, and increase patient payment collection

    Angela BoltePatient Access Manager

  • New Statements and Online Account Management Help Improve Satisfaction, Increase Collections

    Dan KehlDirector of Patient Financial Services

  • New pediatric and fetal echo workflows help improve patient-care delivery

    Carla DurhamNurse Manager

  • Innovative Relationship Setting Strong Course in Healthcare Reform

    Kevin HeglarManager Financial Systems, Patient Financial Services

  • Boca Raton Regional Hospital - Customer Case Study

    Rudy BracciliExecutive Director, Revenue Cycle Services

  • Efficiently Managing the Revenue Cycle to Increase Cash Flow

    George IrizarryVice President, Revenue Cycle

  • AhiQa and Ahi Lobby Help Reduce A/R Days While Increasing Upfront Collections

    Franklin SmithDirector of Patient Financial Services

  • Accurate Patient Registration Helps Drive Speed to Payment

    Karen SchneiderRegional Director of Patient Financial Services

  • Call Center Outreach Helps Improve Readmission Rates, Patient Satisfaction

    Kathy Ingalls-HefniCorporate Director

  • Smoothing the Path to Faster Payments

    Cynthia SchwalmPatient Accounting Manager

  • Accurate Up-Front Estimates and Convenient Payment Options Boost the Bottom Line for Gwinnett Medical Center

    James BarwickPre-Authorization Manager

  • Methodist Hospitals - Customer Case Study

    Lisa SchillaciPatient Accounting

  • Normalize Bad-Debt-to-Charity Ratio and Improve POS Collections

    Michelle FoxDirector of Patient Access Revenue Operations

  • Mankato Clinic Improving Productivity & Profitability

    Debra AddisDirector of Revenue Management

  • Claims Billing Made Easier Through Integration of Disparate Systems

    Kevin RosenauIT supervisor of Business and Revenue Cycle
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