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104 Optum Case Studies

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  • Chart Recoding and Reprocessing Yields Substantial Gain

  • The National Committee for Quality Assurance - Customer Case study

  • HIPAA Privacy and Security Program Assessment

  • Streamlining the Patient Billing Process

    Kari Smith Educator/ Coordinator For Patient Financial Services

  • Orlando Health Gains Insight into Denials, Reduces A/R Days with RelayAnalytics Acuity

    Cyndra B. Alderman MSHA, Billing And Governmental Department Manager For Patient Accounting

  • Revenue Tracking Tool Builds, Demonstrates Contact Center Value

    Cheryl Dusenbery Call Center Director

  • Better Upfront Estimates Help Improve Patient Financial Experience, Increase Point-of-Service Collections

    Paul Knudtson Director of Patient Access

  • Saint Luke’s Health System Taps the Power of Analytics to Help Boost Clean Claim Rates, Reduce Rejections

    Elda Dykes Manager of Patient Accounts

  • New Statements and Online Account Management Help Improve Satisfaction, Increase Collections

    Dan Kehl Director of Patient Financial Services

  • Root Cause Comparative Data Engages Physicians to Accelerate Cash

    Sean Riesterer Director of Revenue Cycle

  • Revenue Cycle Automation Helps Regional Health Center Maximize Resources

    Andrew Molatore Director Of Patient Financial Services

  • Gaining Actionable Insight into Financial Systems and Areas Impacting the Revenue Cycle

    Brian Earnest Vice President of Revenue Cycle

  • End-to-End ICD-10 Testing Pays Off for Tampa General

    Gale Scott EDI Regulatory Compliance Administrator

  • Electronic Registration Improves Wait Times, Billing Accuracy

    Nicholas Courtright Patient Access Manager

  • UCare improves provider satisfaction and reduces costs through administrative simplification

    Rose Marie Tetzlaf Director of Claims Operations
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