Optum is evolving health care so everyone can have the opportunity to live their healthiest life. It’s why they put your unique needs at the heart of everything do, making it easy and affordable to manage health and well-being. They are delivering the right care how and when it’s needed; providing support to make smarter and healthier choices; and making prescription services easier, while helping you save money along the way. It’s everything health care should be. Together, for better health.
“Right now, we’re reporting the basic stats to the management team. The next step is to formalize a program where we use this trend data and meet with specific departments on a regular basis to discuss their performance and have a discussion about changing internal processes.”
"Our previous system was not webbased, so it required more attention, and there were hardware updates almost daily. It’s a great advantage for our IT staff."
"I wanted to help lower the abandonment rate. I also wanted to make sure our customer service reps were on the phone with people who really needed help."
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