“Our switchboard department would spend hours putting together the schedule manually. Then they sent it electronically to each station and printed out a copy for each one. There was a lot of room for error, such as typing in the wrong phone number, forgetting to print a copy for a station, or entering the wrong provider.”
"We’ve noticed a drop of 30 to 40 percent of our mortality rate due to our ability to predict early and to get the message out as soon as it’s identified. I don’t think any of us expected results that dramatic."
“We would deploy a recovery specialist who would go bedside within one hour and have a conversation with the individual about considering their recovery.”
"We needed a solution that would improve accountability of message routing and ensure patients were getting the care they needed."
"A TigerText helped us significantly reduce overhead noise and streamline our everyday communication. We are enthused that our use of TigerText has been matched by a subsequent improvement in our HCAHPS scores regarding the noise levels in several patient areas of our hospital."
"TigerConnect allows our providers to be better communicators. It facilitates better communication corporate-wide which trickles down to the patient. The patient receives care faster, receives more thorough care, more complete care."
"TigerConnect definitely makes our lives easier, and it’s very satisfying to know that we can communicate in real time, verified, and secure the single most powerful electronic tool we use for the care of our patients is TigerConnect."
"We save a ton of time — a ton of time. Because we are an isolated hospital and our specialists are far away, TigerConnect saves me hours per patient of trying to get them the care that they need."
"We’ve been very successful in that area, and I believe a huge factor in that is TigerConnect."
"TigerConnect mimics the existing workflow of a hospital. We strongly feel that we’re not inventing anything new. You never want your technology to invent a new process. You want your technology to make your process work better, which TigerConnect does."
"When we started using this tool — and really tracking these patients — we were able to see that with these real-time interventions beginning in the waiting room, we were able to decrease the number of times these patients were presenting to the emergency room by at least 70 percent."
"After several months of using TigerConnect, having gone through the implementation and looking at every secure messaging product on the market, I’m now convinced more than ever that TigerConnect was the right decision for us."
"We needed a way to notify physicians of important clinical information when they are not actively interacting with the electronic medical record. Our community physicians do not carry hospital issued beepers so we needed something more mobile and intuitive. We identified TigerConnect as an important application to improve clinical care as it incorporates asynchronous clinical alerts into our community physicians’ mobile devices."
"Our nurses had been asking for a streamlined communications solution. After evaluating several vendors, we found TigerConnect to be the most intuitive and easy-to-use. It has all the features we need – group messaging, secure file sending, read receipts, distribution lists, and more. Thanks to TigerText, our staff communication has not only improved, but we’ve accelerated several of our internal processes including the submittal of timesheets, which frees up more of our clinicians’ time to spend with patients."
"As a nursing organization everything we do is guided by a physician order, thus it is essential that we have an easy and streamlined way for our nurses to communicate with our medical directors."