"The hospital was emailing us updates about the escaped and armed patient. but most of us were off-shift at the time. I knew no one would be checking emails that early in the morning’ I was one of the individuals on-shift during the lockdown though, and wanted to get the updates out to my staff immediately. Before they arrived to work. This ¡s where TigerConnect came to the rescue. I was able to set up a distribution group. and within a matter of minutes. I was able to relay real-time updates on the situation to my case managers and fellow colleagues."
"The amount of phone calls [TigerConnect] has reduced is just amazing, to be able to just send out a message and the whole team is notified in one second."
"A big push came from our providers wanting to use their smartphones to communicate with colleagues. TigerConnect has given us the ability to address this demand while also meeting security and compliance requirements. Our staff has been impressed with the functionality and convenience of TigerConnect as it has significantly improved our day-to-day communications and increased overall efficiency in the care coordination process."
"The time spent hunting down changes and implementing changes has been eliminated. Now everyone can see an up-to-the-minute list of who they can call on, so they’re reaching out more."
“I cannot say enough about the [TigerSchedule] team. They were very attentive to our needs and made us a priority. We felt like we were their only customer.”
“As a nurse, I know how difficult it is to wait for a consult and wonder if the physician has even seen your page or listened to your voicemail. With TigerConnect, not only has there been a huge reduction in our consult request times, but now our nurses can see when their messages are being read, which means they can spend more time with patients and less time on the phone.”
"On TigerConnect, everything is automated. The patients get information quicker, the length of stay went down, everything worked as a welloiled machine people used to dream about, and now it’s happening."
"TigerConnect Physician Scheduling works with you to develop the provider rules over time. They understand that it will take us time to work out all the details, and they are very patient and thorough during this process.”
"TigerConnect Physician Scheduling has allowed us to put the responsibility back on the doctors to manage their requests and follow the correct channels. It has really improved overall communication in our practice."
“TigerConnect Physician Scheduling has reduced confusion around our call schedule. Staff and doctors can look in one spot to get their questions answered.”
“We made the decision to partner with TigerConnect to drive the strategic discussion of clinical communications across the board [and] to identify use cases and opportunities where we could use technology to improve clinical operations, improve workflow, and support our clinical team.”
“We implemented TigerConnect to 600+ users with a very tight schedule. We needed to get it implemented and fully functional in a short time to avoid having to re-sign the renewal contract with the legacy messaging system we were using. My staff loves it, and if you can text, you can use TigerConnect.”
“Our switchboard department would spend hours putting together the schedule manually. Then they sent it electronically to each station and printed out a copy for each one. There was a lot of room for error, such as typing in the wrong phone number, forgetting to print a copy for a station, or entering the wrong provider.”
"We were able to take scheduling to a whole new level. At the clinic, we use it for providers on call and for tracking who’s physically in the building. Now we know who’s here, who’s off, who’s here for half of a day, basically anything we need to know about the provider’s schedule."
“The other provider clearly had not had input from hospitals when they designed their tool. Beyond that, I got the impression it was some guy in his dorm room. I just wasn’t confident about their expertise or their ability to help us through the implementation and training.”