"The hospital was emailing us updates about the escaped and armed patient. but most of us were off-shift at the time. I knew no one would be checking emails that early in the morning’ I was one of the individuals on-shift during the lockdown though, and wanted to get the updates out to my staff immediately. Before they arrived to work. This ¡s where TigerConnect came to the rescue. I was able to set up a distribution group. and within a matter of minutes. I was able to relay real-time updates on the situation to my case managers and fellow colleagues."
"We did have some challenges with that vendor in terms of just user engagement, signing users up, and then there was no acknowledgment of whether or not the user actually received the message."
"The TigerConnect integration into Startel is seamless — our team members send messages straight from the Startel system. There was no additional training needed, no significant costs involved, and no loss of productivity."
"The amount of phone calls [TigerConnect] has reduced is just amazing, to be able to just send out a message and the whole team is notified in one second."
"The dedication and teamwork shown in the care of this patient, and enabled by collaborative technology workflows, was simply outstanding. I have no doubt that our team gave this patient with a time sensitive emergency the best chance we could for a good outcome.”
"For the clinical team, TigerConnect supports achievement of our mission by facilitating really good communication."
“We wanted to make sure we were getting the rightinformation to the right people at the right times.TigerConnect enabled quick notifications, updates,and patient needs are addressed promptly.”
"TigerConnect has worked incredibly wellwith us to help our ability to deliver thebest care to our patients."
"Left without being seen was in the 7 percent range, and we dropped that over the course of time with TigerConnect helping us down to less than 2 percent."
“We were able to cut our length of stay by about 20% from doing this. So, the impact to the hospital’s bottom line just from that alone was enormous, never mind the safety, quality, and patient satisfaction improvements that we recognized from it as well.”
“With TigerConnect, we saw a significant improvement in First Case On-Time Start rates. I think it was roughly a 70% increase in the rate of First Case On-Time Starts.”
“It’s so easy to stay in touch with patients through TigerConnect. We just love it. We have confidence that when it’s our day off, patient conversations can keep going with the on-duty nurse. Everything is going to be handled without us there.”
“TigerConnect is a game changer. It has improved communication of important ED events after admissions occur. This all leads to improved patient safety.”
“Although there were financial benefits to switching to Tigerconnect Physician Scheduling, we chose it because it was right for our physicians, timesaving for practice managers, provided transparency and success within TigerConnect, and made three scheduling systems/workflows into one.”
"Building TigerConnect Roles between the office and on-call allows transparency and a predictable structure that makes sense to providers and allows a healthy work-life balance."