"We did have some challenges with that vendor in terms of just user engagement, signing users up, and then there was no acknowledgment of whether or not the user actually received the message."

“Our switchboard department would spend hours putting together the schedule manually. Then they sent it electronically to each station and printed out a copy for each one. There was a lot of room for error, such as typing in the wrong phone number, forgetting to print a copy for a …

"Our nurses had been asking for a streamlined communications solution. After evaluating several vendors, we found TigerConnect to be the most intuitive and easy-to-use. It has all the features we need – group messaging, secure file sending, read receipts, distribution lists, and more. Thanks to TigerText, our staff communication has …

"The TigerConnect integration into Startel is seamless — our team members send messages straight from the Startel system. There was no additional training needed, no significant costs involved, and no loss of productivity."

"Prior to using TigerConnect, our physicians would get a page and were unsure if that page was urgent – they had to make a phone call to find out. In many of these instances, the reason for paging was not urgent, and staff could’ve continued caring for a patient and …

"I’d estimate that since we started using TigerConnect we’re filling prescriptions 50% faster."

"A big push came from our providers wanting to use their smartphones to communicate with colleagues. TigerConnect has given us the ability to address this demand while also meeting security and compliance requirements. Our staff has been impressed with the functionality and convenience of TigerConnect as it has significantly improved …

"We have looked at various solutions – it is TigerConnect that best balances user needs with the reporting and administration requirements that a larger organization like Geisinger desires."

"With TigerText, all our clinicians are on the same page in real time, allowing the family to be on the same page in real time when various clinicians examine the patient and talk to the family, which we think is a big benefit in our patient satisfaction scores."

"Our staff loves it – it’s easy to use and we have rapid response from MDs which only improves patient care and satisfaction."

"The hospital was emailing us updates about the escaped and armed patient. but most of us were off-shift at the time. I knew no one would be checking emails that early in the morning’ I was one of the individuals on-shift during the lockdown though, and wanted to get the …

"To put it simply, TigerConnect makes life easier and improves care. Phone calls take a lot of energy. Now I can look at a question, think about it, and pop off a fast answer. At first, I was reluctant to deal with texting; now I can't live without it."

"We’ve noticed a drop of 30 to 40 percent of our mortality rate due to our ability to predict early and to get the message out as soon as it’s identified. I don’t think any of us expected results that dramatic."

“We started to see some other use cases. We began to quickly move out of that HIPAA checkbox into more workflow discussions; a great assist from TigerConnect to get us thinking of other ways to use it.”

"TigerConnect is the one constant. We’re able to have all of our groups formatted the exact same way, our staff can work one day at one hospital and one day at another hospital. It’s relatively seamless."