84 Artera Testimonials

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  • "Since the Spine Center has been using Artera, our no show rates have dropped dramatically patients don’t forget about their appointments. It’s been a win-win for patients and for our staff. I love Artera, it just works."

  • “Artera has set us apart. Our ability to directly communicate to patients in their preferred method is huge. It really makes a difference.”

  • “It’s naturally part of your workflow. It just immensely improves it.”

  • “They don’t have to sit and leave messages and wait for a phone call back. If they have a question, they text us and we respond back to it.”

  • “Patients were complaining relentlessly about not being able to reach anyone. We weren’t available for patient needs."

  • "Artera’s platform is a highly effective means for reaching individuals with relevant and appropriate education from WebMD. Together, we are closing that gap to ensure providers can present patients with the most relevant information, based on the point in their care journey."

  • “Through the establishment and maintenance of a management system aligned to both the ISO 27001 and ISO 27701 standards, WELL has committed to a process that will perpetuate a virtuous cycle of continual improvement within the organization. The dedication and rigor with which WELL operates its management system ensure it …

  • “The value of this campaign is that it delivered a timely reminder for patients to come in for their mammography and made it easy for them to schedule their appointment.”

  • “They love (Artera)! It’s one of those things that, if it went away, I think we would have very unhappy patients.”

  • "Artera has brought a new era of patient communication in healthcare, revolutionizing the industry. It recognizes that integrating multiple partners into the network is crucial for true transformation; therefore, the company has assembled an extensive partner ecosystem to deliver the most comprehensive patient communication solutions available."

  • “It’s just a better way to communicate overall. Sometimes our patients are busy at work and can’t get to the phone, so texting enables them to respond when they can.”

  • “After the final automated question, we already have about 80 percent of the information we need for an appointment – almost everything.”

  • “Artera really streamlined the process for us to be able to reach a large community easily.”

  • “We can set up campaigns for English, Spanish and Korean since all of the translations are already in Artera.”

  • “[With WELL] We’re now seeing around 700 telemedicine patients a month and have been able to ramp up our ability to see patients virtually.”