84 Artera Testimonials

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  • “In this industry it takes longer to see benefits but with the no-show rates reduction, [Artera] has paid for itself several times over. The ROI is definitely there.”

  • “With Artera, we can make changes to broadcasts or automations, and they’re implemented instantly.”

  • “Many of our patients are using their cell phones as a lifeline during this pandemic. [Artera] allows us to reach our patients with essential information about COVID-19 and how to access testing and care through San Ysidro Health.”

  • "Patients respond better when they are communicated with in ways that work best for them. Collaboration among technology leaders to drive a consistent experience is the right thing to do for patients. By integrating with Artera Harmony, we are pleased to extend the reach of our solutions even further, to …

  • “There were several benefits to adopting Artera ScheduleCare and Artera Intake and Payments, including vendor consolidation – one contract, one bill – knowing that our staff will continue to only use one platform to communicate with patients, keeping it efficient and secure, and for our patients, they would have a …

  • "Artera has brought a new era of patient communication in healthcare, revolutionizing the industry. It recognizes that integrating multiple partners into the network is crucial for true transformation; therefore, the company has assembled an extensive partner ecosystem to deliver the most comprehensive patient communication solutions available."

  • “It’s hard enough to be a patient – we want to make their experience with us as positive and seamless as possible.”

  • “It really helped to have the same shared vision. Partnerships are built by continuous effort. Organizationally, you have to eliminate the walls between IT and the business – we’re all in this together.”

  • "Health iPass is committed to simplifying the check-in process and payment workflow for patients. Integrating our communications via Artera Harmony accelerates this mission by delivering patients their relevant checkin and payment information via one trusted provider phone number, improving the overall patient experience."

  • "Artera is very easy to use and we are receiving a better response rate."

  • “[Artera] has given our staff the ability to reach out to patients who could not otherwise be reached by phone. Our patients feel like they’re being heard and it allows our staff to complete their work.”

  • “From an end-user perspective, everything feels like it’s a UNC Health experience and that’s where I think this is really unique.”

  • “Artera has set us apart. Our ability to directly communicate to patients in their preferred method is huge. It really makes a difference.”

  • “We get so many referrals completed in a day now because of Artera texting.”

  • “Staff are so appreciative to be able to communicate with our patients like this. This has streamlined their workflow, it has lightened their workload, and they don’t feel as pressured by the end of the day.”