“It’s just a better way to communicate overall. Sometimes our patients are busy at work and can’t get to the phone, so texting enables them to respond when they can.”

“Home health agencies need a better and scalable way to communicate with patients. After evaluating WELL, I immediately saw how their technology could solve Home Health’s most challenging communication gaps. This is a total game changer.”

“We were looking for a more up-to-date patient engagement tool. We needed more timely communication with patients.”

"Health iPass is committed to simplifying the check-in process and payment workflow for patients. Integrating our communications via Artera Harmony accelerates this mission by delivering patients their relevant checkin and payment information via one trusted provider phone number, improving the overall patient experience."

“From conception to deployment, these campaigns came together so quickly – it really is so easy to learn Conversation Flows!”

“It’s more so about reducing cumbersome tasks to focus more attention on the patients who truly need to talk to someone.”

“We are always thinking about how to improve communications with patients. They often contact our practice when they are at a low point, and we strive to make them feel heard and cared for.”

“There were several benefits to adopting Artera ScheduleCare and Artera Intake and Payments, including vendor consolidation – one contract, one bill – knowing that our staff will continue to only use one platform to communicate with patients, keeping it efficient and secure, and for our patients, they would have a …

“With Artera, we can make changes to broadcasts or automations, and they’re implemented instantly.”

"Before, when the front desk took payment, staff had to manually enter it into the practice management system which was a multi-step process. Auto-posting patient payments in real-time is a huge win and saves on labor.”

“[With WELL] We’re now seeing around 700 telemedicine patients a month and have been able to ramp up our ability to see patients virtually.”

"Artera’s platform is a highly effective means for reaching individuals with relevant and appropriate education from WebMD. Together, we are closing that gap to ensure providers can present patients with the most relevant information, based on the point in their care journey."

“We're always looking to move forward and expand to where it makes logical sense. Now it’s one of our better tools, and that’s for certain.”

“Many of our patients are using their cell phones as a lifeline during this pandemic. [Artera] allows us to reach our patients with essential information about COVID-19 and how to access testing and care through San Ysidro Health.”

“The ability to communicate back and forth, assuring patients that we are here for them both virtually and in-person is crucial as we continue to safely provide care in the midst of this pandemic.”