“I don’t think we could have made it through this past year without using Artera as our primary tool for communicating with patients because it made a lot of things possible.”
“The value of this campaign is that it delivered a timely reminder for patients to come in for their mammography and made it easy for them to schedule their appointment.”
“First, we had to get everybody to understand what each needed and what each could provide, but once we had that straightened out, this kind of integration went very smoothly.”
“Patients were complaining relentlessly about not being able to reach anyone. We weren’t available for patient needs."
“It’s been life-changing. Artera has definitely given us a competitive advantage to continue in this industry.”
“We were looking for a more up-to-date patient engagement tool. We needed more timely communication with patients.”
“We just knew that there had to be a better way and we had confidence that Artera could help us solve this.”
“It’s very user-friendly, it’s very intuitive for the user. That’s what drew me to Artera.”
“The staff would love for everyone to utilize the texting feature. It’s less burdensome, and it allows them to handle multiple patients almost simultaneously.”
“Managing the portal was quite cumbersome because it didn’t work directly with [our EHR] NextGen. Basically, it was just spitting out a report [of patient responses] that our staff would still have to review, then update in the IT system accordingly.”
“Our patients love (Artera). It’s overdue; we should have been on this a long time ago. Patients can do multiple things, send a text, and not have to be waiting around for a response.”
“Just walk into any waiting room. Everyone is on their phones, texting. With Artera, we are meeting them where they already are.”
“Another year has gone by and it’s almost time for [name] to come in for their Well-Child Exam. [Dr. name] is looking forward to seeing them! If you would like to schedule an appt please provide us with days/times that work best for you."
“In this industry it takes longer to see benefits but with the no-show rates reduction, [Artera] has paid for itself several times over. The ROI is definitely there.”
“Very few people answer their phones these days, and even fewer check their voicemails.”