Artera

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Read 84 Artera reviews and testimonials from customers, explore 52 case studies and customer success stories, and watch 6 customer videos to see why companies chose Artera as their Hospital Communications Software

Artera delivers a platform-level patient communications solution that integrates across a health system’s tech stack (EHRs/EMRs, single-point solutions, apps, and more) to deliver patients a simple, cohesive communications experience while reducing workload for healthcare staff.

By unifying disjointed communications and information into a single channel for patients, Artera fuels healthcare providers to deliver healthier patients, more efficient staff and more profitable organizations. The Artera platform helps 500+ unique health systems facilitate 1.1 billion messages for 40+ million patients.

Founded in 2015, Artera (formerly WELL Health) is based in Santa Barbara, California and has been named on the 2021 Deloitte Technology Fast 500 and ranked on the Inc. 5000 list of fastest-growing private companies for three consecutive years.

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Customer Rating Review Scorebased on 1860 reference ratings
4.8/5.0 (1860)
  • Top Performer 2025 2025
    Fall 2025Top PerformerHospital Communications Software

Featured Testimonials

  • “They don’t have to sit and leave messages and wait for a phone call back. If they have a question, they text us and we respond back to it.”

  • “Through the establishment and maintenance of a management system aligned to both the ISO 27001 and ISO 27701 standards, WELL has committed to a process that will perpetuate a virtuous cycle of continual improvement within the organization. The dedication and rigor with which WELL operates its management system ensure it will continue to excel as its compliance program grows and evolves.”

  • “They love (Artera)! It’s one of those things that, if it went away, I think we would have very unhappy patients.”

Featured Case Studies

  • TVHC Increases Appointment Confirmation Rate by 220%

  • Hanger Clinic Deploys Conversational Messaging with Artera to Improve the Staff and Patient Experience

  • United Community and Family Services (UCFS) Healthcare Increases Patient Engagement and Slot Utilization With Artera

Featured Customer Videos

Additional Artera Information & Resources

Read Artera Reviews, Testimonials & Customer References from 84 real Artera customers.

Browse Artera Case Studies, Customer Success Stories, & Customer References from 52 businesses that use Artera.

Watch Artera Customer Videos to learn why 6 businesses chose Artera.