Artera

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Read 84 Artera reviews and testimonials from customers, explore 52 case studies and customer success stories, and watch 6 customer videos to see why companies chose Artera as their Hospital Communications Software

Artera delivers a platform-level patient communications solution that integrates across a health system’s tech stack (EHRs/EMRs, single-point solutions, apps, and more) to deliver patients a simple, cohesive communications experience while reducing workload for healthcare staff.

By unifying disjointed communications and information into a single channel for patients, Artera fuels healthcare providers to deliver healthier patients, more efficient staff and more profitable organizations. The Artera platform helps 500+ unique health systems facilitate 1.1 billion messages for 40+ million patients.

Founded in 2015, Artera (formerly WELL Health) is based in Santa Barbara, California and has been named on the 2021 Deloitte Technology Fast 500 and ranked on the Inc. 5000 list of fastest-growing private companies for three consecutive years.

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Customer Rating Review Scorebased on 1885 reference ratings
4.8/5.0 (1885)
  • Top Performer 2025 2025
    Fall 2025Top PerformerHospital Communications Software
    Press ReleaseReport

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Featured Testimonials

  • “Implementing Artera really exceeded our expectations especially since it’s so easy to train a user on it. We haven’t had any problems so I think it was done really well.”

    Nikki CollierProject Manager, Digital Engagement Operations

  • "Artera’s platform is a highly effective means for reaching individuals with relevant and appropriate education from WebMD. Together, we are closing that gap to ensure providers can present patients with the most relevant information, based on the point in their care journey."

    Ann BilyewSenior Vice President, Health and Group GM

  • “Many of our patients are using their cell phones as a lifeline during this pandemic. [Artera] allows us to reach our patients with essential information about COVID-19 and how to access testing and care through San Ysidro Health.”

    Kevin MattsonPresident and CEO
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Featured Case Studies

  • Leveraging Artera’s Conversation Flows, Beauregard Health System Closes Gaps in Care

    Nicole ClantonPopulation Health Coordinator

  • United Community and Family Services (UCFS) Healthcare Increases Patient Engagement and Slot Utilization With Artera

    Cara WestcottChief Operating Officer

  • Signature Orthopedics Sees a 50% Reduction in No Show Rate After Implementing WELL’s Patient Communication Platform

    Suzann CrowderAdministrator
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Featured Customer Videos

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Additional Artera Information & Resources

Read Artera Reviews, Testimonials & Customer References from 84 real Artera customers.

Browse Artera Case Studies, Customer Success Stories, & Customer References from 52 businesses that use Artera.

Watch Artera Customer Videos to learn why 6 businesses chose Artera.

FeaturedCustomers has 1,893,240+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.