“We saw the world moving away from outdated manual calls toward real-time messaging, which fosters more meaningful and impactful interactions."
“What we found is that seniors text more than people believe, especially those who are moving here to retire from other areas.”
"Patients respond better when they are communicated with in ways that work best for them. Collaboration among technology leaders to drive a consistent experience is the right thing to do for patients. By integrating with Artera Harmony, we are pleased to extend the reach of our solutions even further, to help healthcare providers increase patient engagement and payment rates - with as little friction as possible."
“What surprised me the most is that there were no surprises, it just happened naturally.”
“We found that our patients feel really comfortable texting us back. We’ve had fullon conversations with them using text, handling everything from medication refills to medical record requests.”
“Our staff adapted to using Artera pretty quickly and realized that it was much easier to text a patient than it was to call them.”
“Just walk into any waiting room. Everyone is on their phones, texting. With Artera, we are meeting them where they already are.”
"Artera’s platform is a highly effective means for reaching individuals with relevant and appropriate education from WebMD. Together, we are closing that gap to ensure providers can present patients with the most relevant information, based on the point in their care journey."
“It’s been life-changing. Artera has definitely given us a competitive advantage to continue in this industry.”
“We were looking for a more up-to-date patient engagement tool. We needed more timely communication with patients.”
“We just knew that there had to be a better way and we had confidence that Artera could help us solve this.”
“It’s very user-friendly, it’s very intuitive for the user. That’s what drew me to Artera.”
“[With WELL] We’re now seeing around 700 telemedicine patients a month and have been able to ramp up our ability to see patients virtually.”
“Patients were asking for it. You can get text messages from your hairstylist or veterinarian — the technology is clearly available — why not receive them from your doctor’s office?”
“Home health agencies need a better and scalable way to communicate with patients. After evaluating WELL, I immediately saw how their technology could solve Home Health’s most challenging communication gaps. This is a total game changer.”