“I don’t think we could have made it through this past year without using Artera as our primary tool for communicating with patients because it made a lot of things possible.”

“What we found is that seniors text more than people believe, especially those who are moving here to retire from other areas.”

“Implementing Artera really exceeded our expectations especially since it’s so easy to train a user on it. We haven’t had any problems so I think it was done really well.”

“We were looking for a more up-to-date patient engagement tool. We needed more timely communication with patients.”

“We just knew that there had to be a better way and we had confidence that Artera could help us solve this.”

“It’s very user-friendly, it’s very intuitive for the user. That’s what drew me to Artera.”

“WELL is one of those rare solutions that makes the patient care experience better without breaking the bank. The operational efficiency that WELL unlocks makes it a financial win- win, which is a breath of fresh air!”

“Patients were asking for it. You can get text messages from your hairstylist or veterinarian — the technology is clearly available — why not receive them from your doctor’s office?”

“Artera really streamlined the process for us to be able to reach a large community easily.”

“We can set up campaigns for English, Spanish and Korean since all of the translations are already in Artera.”

“After the final automated question, we already have about 80 percent of the information we need for an appointment – almost everything.”

“WELL’s security program is particularly impressive, and security has clearly been a primary focus since the company’s beginning. WELL has made sure to consider the end-to-end data flow process, and they’ve conscientiously deployed all the necessary controls to best address safety, privacy, and potential risk.”

“The investment is worth it. With a dedicated Artera team, we don’t just implement the technology and then forget about it - we constantly keep it fresh and updated with new best practices. We’re always using it, keeping it in the forefront of staff and continuing to iterate on our …

“Artera allows us to be more efficient in how we send out the RepuGen text surveys and achieve a higher response rate. Surveys are going out more quickly after the visits and now come from a number the patient will recognize. We are very pleased with the increased response rate.”

“Implementing Artera was the best decision Mountain View Medical Center made all year.”