“Managing the portal was quite cumbersome because it didn’t work directly with [our EHR] NextGen. Basically, it was just spitting out a report [of patient responses] that our staff would still have to review, then update in the IT system accordingly.”
"Artera is very easy to use and we are receiving a better response rate."
“Our patients love (Artera). It’s overdue; we should have been on this a long time ago. Patients can do multiple things, send a text, and not have to be waiting around for a response.”
“Our partnership with [Artera] revolutionized the way we care for our patients – both inside our four walls and outside.”
“It’s more so about reducing cumbersome tasks to focus more attention on the patients who truly need to talk to someone.”
“Artera allows us to be more efficient in how we send out the RepuGen text surveys and achieve a higher response rate. Surveys are going out more quickly after the visits and now come from a number the patient will recognize. We are very pleased with the increased response rate.”
"Artera has brought a new era of patient communication in healthcare, revolutionizing the industry. It recognizes that integrating multiple partners into the network is crucial for true transformation; therefore, the company has assembled an extensive partner ecosystem to deliver the most comprehensive patient communication solutions available."
“Just walk into any waiting room. Everyone is on their phones, texting. With Artera, we are meeting them where they already are.”
“From an end-user perspective, everything feels like it’s a UNC Health experience and that’s where I think this is really unique.”
“Artera has set us apart. Our ability to directly communicate to patients in their preferred method is huge. It really makes a difference.”
“We get so many referrals completed in a day now because of Artera texting.”
“It’s been life-changing. Artera has definitely given us a competitive advantage to continue in this industry.”
“We were looking for a more up-to-date patient engagement tool. We needed more timely communication with patients.”
“We just knew that there had to be a better way and we had confidence that Artera could help us solve this.”
“It’s very user-friendly, it’s very intuitive for the user. That’s what drew me to Artera.”
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