“Artera really streamlined the process for us to be able to reach a large community easily.”

“We can set up campaigns for English, Spanish and Korean since all of the translations are already in Artera.”

“We're always looking to move forward and expand to where it makes logical sense. Now it’s one of our better tools, and that’s for certain.”

“Implementing Artera was the best decision Mountain View Medical Center made all year.”

“We’ve discovered that people can’t ignore text messages; it’s just ingrained in us. Often they are surprised that they have a balance at all, even though we had mailed statements and called multiple times.”

“From an end-user perspective, everything feels like it’s a UNC Health experience and that’s where I think this is really unique.”

“Artera has set us apart. Our ability to directly communicate to patients in their preferred method is huge. It really makes a difference.”

“We get so many referrals completed in a day now because of Artera texting.”

“Just walk into any waiting room. Everyone is on their phones, texting. With Artera, we are meeting them where they already are.”

“WELL is one of those rare solutions that makes the patient care experience better without breaking the bank. The operational efficiency that WELL unlocks makes it a financial win- win, which is a breath of fresh air!”

“They don’t have to sit and leave messages and wait for a phone call back. If they have a question, they text us and we respond back to it.”

“Patients were complaining relentlessly about not being able to reach anyone. We weren’t available for patient needs."