“Artera has been instrumental in helping us deploy timely communication to our scheduled patients with a digital agility we previously didn’t have.”

“It’s just a better way to communicate overall. Sometimes our patients are busy at work and can’t get to the phone, so texting enables them to respond when they can.”

“What surprised me the most is that there were no surprises, it just happened naturally.”

“Our partnership with [Artera] revolutionized the way we care for our patients – both inside our four walls and outside.”

“They love (Artera)! It’s one of those things that, if it went away, I think we would have very unhappy patients.”

“[With WELL] We’re now seeing around 700 telemedicine patients a month and have been able to ramp up our ability to see patients virtually.”

“After the final automated question, we already have about 80 percent of the information we need for an appointment – almost everything.”

"Patients respond better when they are communicated with in ways that work best for them. Collaboration among technology leaders to drive a consistent experience is the right thing to do for patients. By integrating with Artera Harmony, we are pleased to extend the reach of our solutions even further, to …

“Another year has gone by and it’s almost time for [name] to come in for their Well-Child Exam. [Dr. name] is looking forward to seeing them! If you would like to schedule an appt please provide us with days/times that work best for you."

“Implementing Artera was the best decision Mountain View Medical Center made all year.”

“We’ve discovered that people can’t ignore text messages; it’s just ingrained in us. Often they are surprised that they have a balance at all, even though we had mailed statements and called multiple times.”

“Being able to send a text that will come through - that they can read twice - is a wonderful thing. It’s been a great way to connect with them that way.”