76 Artera Testimonials

“Artera really streamlined the process for us to be able to reach a large community easily.”

“Offering the electronic tool as an alternative to human interaction supports patient and family preference and adds value to our organization.”

“We get so many referrals completed in a day now because of Artera texting.”

“It’s hard enough to be a patient – we want to make their experience with us as positive and seamless as possible.”

“It really helped to have the same shared vision. Partnerships are built by continuous effort. Organizationally, you have to eliminate the walls between IT and the business – we’re all in this together.”

“We're always looking to move forward and expand to where it makes logical sense. Now it’s one of our better tools, and that’s for certain.”

“Another year has gone by and it’s almost time for [name] to come in for their Well-Child Exam. [Dr. name] is looking forward to seeing them! If you would like to schedule an appt please provide us with days/times that work best for you."

“Just walk into any waiting room. Everyone is on their phones, texting. With Artera, we are meeting them where they already are.”

"Health iPass is committed to simplifying the check-in process and payment workflow for patients. Integrating our communications via Artera Harmony accelerates this mission by delivering patients their relevant checkin and payment information via one trusted provider phone number, improving the overall patient experience."

“In orthopedics, we are all about speed – we want to get people in and get people out quickly. Artera’s automations integrate seamlessly into our EMR and automate parts of our scheduling workflow. Automations to speed up the process, and EMR integrations to simplify our lives.”

“We want to make it very easy for families to communicate with us and we know that bidirectional texting is important to them. I think as we start rolling this all out, that’s how our families are going to really want to communicate with us.”

“First, we had to get everybody to understand what each needed and what each could provide, but once we had that straightened out, this kind of integration went very smoothly.”

“There is system awareness now that transportation is a patient need. And because of this data, we’re making headway on closing these gaps by asking questions earlier in the workflow, upon scheduling.”

“We are always thinking about how to improve communications with patients. They often contact our practice when they are at a low point, and we strive to make them feel heard and cared for.”

“In this industry it takes longer to see benefits but with the no-show rates reduction, [Artera] has paid for itself several times over. The ROI is definitely there.”