What is Automotive Dealer Management Software?

Introduction

Automotive dealer management software, also called dealership management system (DMS), helps automobile retailers to capably manage their operations. This platform can aid in both front- and back-office routines and provides features for authorization, financing, cost calculation, and inventory – for both cars and consumers (e.g., accident history, credit reports, etc.)

Automotive dealer solutions also present functions for creating, storing, and tracking sales contracts, warranty information, recurring e-payments, appraisals, and auto repairs. They are mostly used by office admins and the sales team in used or new car dealerships. Further, the software offers features for or integrates with CRM, website builder, inventory management, and billing applications. Finally, automotive dealer software also provides capabilities like sales floor assistance, customer authorization, and vehicle inventory automobile dealerships.

Features of Automotive Dealer Management Software

Auto Repair

Auto repair functionality assists to schedule and organize car repairs on site. Troubleshooting is made easy by vehicle histories, and inventory management enables mechanics to know available stock and what needs to be ordered.

Loan Processing

Car buyers often take a loan to finance their purchase. Automotive dealer software offers loan processing capabilities that expedite the procedure by eliminating third parties to make it easier and faster to close sales.

Business Management

Business management functions help with back-office operations. These capabilities include staff management, accounting, and CRM functionalities.

Inventory Management

Inventory management tools inform users about what’s available to utilize at any point of time. Plus, they enable repair shops to keep tabs on available spare parts.

Mobile Apps

Mobile capabilities and apps make it simple for you to access data from any place. You can use information available on the fly to make quicker decisions and accelerate the sales process.

Benefits of Automotive Dealer Management Software

Inventory Management

Efficient handling of dealership inventory is important for smooth functioning. Customers can easily make a buying decision if they are informed which cars are available on the premises, which are expected to arrive, and which can be purchased. Car dealer software houses inventory management in one location to provide easily accessible information about which vehicles are available. Even independent used car dealers can take advantage of inventory management tools.

Customer Service

Dealerships should strive to make car buying simple for customers to boost their sales. Automotive dealer management platforms enable dealers to maintain contact with consumers, attract new buyers, and process purchases to facilitate a fast and seamless experience. Dealerships can also offer repair shop facilities so that customers can get their cars repaired conveniently.

Data Reports

To identify sales trends, you to need manage a vast amount of data. With a DMS, you don’t need to create a document or spreadsheet to track different dealership metrics as the software can gather, analyze, and organize a range of data. Car dealerships can use the insights to find out the strengths and drawbacks of their business operations.