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Impel

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Read 76 Impel reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch 21 customer videos to see why companies chose Impel as their Automotive Dealer Management Software

Impel offers automotive dealers, wholesalers, OEMs and third-party marketplaces the industry’s most advanced digital engagement platform. The company’s end-to-end omnichannel solution leverages proprietary shopper behavioral data and AI technology to deliver hyper-personalized experiences at every touchpoint across the entire customer journey. Impel’s communication, merchandising, marketing and imaging applications work seamlessly with all major website, CRM and DMS platforms. To date, the company has delivered more than 2 billion shopper interactions across 51 countries.

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  • 76 Testimonials View
  • 13 Case Studies View
  • 21 Customer Videos View
Customer Rating Review Score based on 2626 reference ratings
4.8/5.0 (2626)
  • Winter 2025 Top Performer Automotive Dealer Management Software
    Press Release Report

76Testimonials

  • “Integrating with Impel to enable 360° spins on Cars.com has been a powerful addition to listings on Cars.com. In fact, initial results were so good that we enabled Impel 360° …

    Cars.com

  • "SpinCar provides a unique interactive experience for customers on our website. It’s so hard to set yourself apart nowadays and this offering allows us to one-up the competition by being …

    Gary P. Owner

  • "Impel has helped take our dealership's website to the next level. We can also always count on our personal Customer Success Manager to be there for us."

    Rafael Beato Dealer Principal
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13 Case Studies

  • Impel’s 360º WalkArounds Drive Customer Engagement and Conversion on Cars.com

  • Impel’s Sales AI Increases Productivity by Engaging Every Lead, Day and Night

    Arlo Javier Managing Director

  • Impel’s Sales AI Turns Unresponsive Leads into Found Revenue

    Stephen Powers Vice President of Operations
12 more case studies currently locked

21 Customer Videos

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Additional Impel Information & Resources

Read Impel Reviews, Testimonials & Customer References from 76 real Impel customers.

Browse Impel Case Studies, Customer Success Stories, & Customer References from 13 businesses that use Impel.

Watch Impel Customer Videos to learn why 21 businesses chose Impel.

FeaturedCustomers has 1,974,809+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.