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Impel

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Read 76 Impel reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch 21 customer videos to see why companies chose Impel as their Automotive Dealer Management Software

Impel offers automotive dealers, wholesalers, OEMs and third-party marketplaces the industry’s most advanced digital engagement platform. The company’s end-to-end omnichannel solution leverages proprietary shopper behavioral data and AI technology to deliver hyper-personalized experiences at every touchpoint across the entire customer journey. Impel’s communication, merchandising, marketing and imaging applications work seamlessly with all major website, CRM and DMS platforms. To date, the company has delivered more than 2 billion shopper interactions across 51 countries.

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  • 76 Testimonials View
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Customer Rating Review Score based on 2677 reference ratings
4.8/5.0 (2677)
  • Winter 2025 Top Performer Automotive Dealer Management Software
    Press Release Report

76Testimonials

  • “The reviews that we have gotten from salespeople who are presenting the vehicles, as well as customers who are evaluating the vehicles, have been fantastic.”

    Bill Marsh Jr Owner

  • "We recognize that better F&I product merchandising before the sale improves product penetration, but we have struggled to find the right solution. We love SpinCar’s approach as our products are …

    Casey Tuggle Chief Marketing Officer

  • "Automotive shoppers are demanding more from their car buying journey as most of the buying journey now happens online. Our goal was to find a solution that would help our …

    Dominion Dealer Solutions
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13 Case Studies

  • Impel’s Sales AI Increases Productivity by Engaging Every Lead, Day and Night

    Arlo Javier Managing Director

  • Impel’s 360º WalkArounds Drive Customer Engagement and Conversion on Cars.com

  • Driving Unmatched Efficiency and Engagement with Impel Chat AI

    Dan Sills General Manager
12 more case studies currently locked

21 Customer Videos

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Additional Impel Information & Resources

Read Impel Reviews, Testimonials & Customer References from 76 real Impel customers.

Browse Impel Case Studies, Customer Success Stories, & Customer References from 13 businesses that use Impel.

Watch Impel Customer Videos to learn why 21 businesses chose Impel.

FeaturedCustomers has 2,056,311+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.