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Read 76 Impel reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch 21 customer videos to see why companies chose Impel as their Automotive Dealer Management Software

Impel offers automotive dealers, wholesalers, OEMs and third-party marketplaces the industry’s most advanced digital engagement platform. The company’s end-to-end omnichannel solution leverages proprietary shopper behavioral data and AI technology to deliver hyper-personalized experiences at every touchpoint across the entire customer journey. Impel’s communication, merchandising, marketing and imaging applications work seamlessly with all major website, CRM and DMS platforms. To date, the company has delivered more than 2 billion shopper interactions across 51 countries.

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  • 76 Testimonials View
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  • 21 Customer Videos View
Customer Rating Review Score based on 2584 reference ratings
4.8/5.0 (2584)
  • Winter 2025 Top Performer Automotive Dealer Management Software
    Press Release Report

76Testimonials

  • "The reviews that we have gotten from salespeople who are presenting the vehicles, as well as customers who are evaluating the vehicles, have been fantastic."

    Austen Iverson Director

  • "SpinCar’s customer service has been fantastic. They stay on top of everything for us. They make sure we are doing what we need to be doing, and that is crucial …

    Michael Sofia General Manager

  • "Impel has really helped us set a lot of appointments that no human has to touch.”

    Brynne Rego BDC Director
75 more testimonials currently locked

13 Case Studies

  • Generative conversational AI enhances sales team performance to drive stronger results at …

    Michael Bell Chief Executive Officer and Director

  • Sales AI Significantly Increases Appointment Set Rates

    Allen Gooch General Manager

  • Impel’s Sales AI Increases Productivity by Engaging Every Lead, Day and Night

    Arlo Javier Managing Director
12 more case studies currently locked

21 Customer Videos

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Additional Impel Information & Resources

Read Impel Reviews, Testimonials & Customer References from 76 real Impel customers.

Browse Impel Case Studies, Customer Success Stories, & Customer References from 13 businesses that use Impel.

Watch Impel Customer Videos to learn why 21 businesses chose Impel.

FeaturedCustomers has 1,912,802+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.