Impel offers automotive dealers, wholesalers, OEMs and third-party marketplaces the industry’s most advanced digital engagement platform. The company’s end-to-end omnichannel solution leverages proprietary shopper behavioral data and AI technology to deliver hyper-personalized experiences at every touchpoint across the entire customer journey. Impel’s communication, merchandising, marketing and imaging applications work seamlessly with all major website, CRM and DMS platforms. To date, the company has delivered more than 2 billion shopper interactions across 51 countries.
“We were struggling to be more efficient and responsive across a greater variety of customer channels and inventory options than ever. In a slowing market, every lead is critical. We needed a solution that streamlined our processes while integrating with our CRM workflows so that our sales team could focus on the highest-value activities that we know lead to a sale.”
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