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Impel

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Read 76 Impel reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch 21 customer videos to see why companies chose Impel as their Automotive Dealer Management Software

Impel offers automotive dealers, wholesalers, OEMs and third-party marketplaces the industry’s most advanced digital engagement platform. The company’s end-to-end omnichannel solution leverages proprietary shopper behavioral data and AI technology to deliver hyper-personalized experiences at every touchpoint across the entire customer journey. Impel’s communication, merchandising, marketing and imaging applications work seamlessly with all major website, CRM and DMS platforms. To date, the company has delivered more than 2 billion shopper interactions across 51 countries.

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  • 76 Testimonials View
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Customer Rating Review Score based on 2694 reference ratings
4.8/5.0 (2694)
  • Winter 2025 Top Performer Automotive Dealer Management Software
    Press Release Report

76Testimonials

  • “We were already seeing early signs of a decline in leads, and with backlogged inventory finally coming in, we needed to make conservative decisions about costs - especially overhead and …

    Stephen Powers Vice President of Operations

  • "Thanks to SpinCar, our online auction attendance is up this year. SpinCar provides a great product and auctions that aren’t using it are going to fall behind."

    Brian Hocket Assistant General Manager

  • "In just three months the AI has influenced $3.2MM in revenue."

    Jessica McQuillan Internet & Digital Manager
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13 Case Studies

  • Generative conversational AI enhances sales team performance to drive stronger results at …

    Michael Bell Chief Executive Officer and Director

  • AI-powered automation enhances sales team productivity across the group, leading to a …

    Casey Goodnight Internet Director

  • IAA partners with Impel to Roll Out Advanced Digital Merchandising

    John Kett CEO and President
12 more case studies currently locked

21 Customer Videos

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Additional Impel Information & Resources

Read Impel Reviews, Testimonials & Customer References from 76 real Impel customers.

Browse Impel Case Studies, Customer Success Stories, & Customer References from 13 businesses that use Impel.

Watch Impel Customer Videos to learn why 21 businesses chose Impel.

FeaturedCustomers has 2,072,594+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.