AutoServe1 provides a customer-centric workflow to allow dealerships & aftermarket service repair shops to communicate with their customers using actual photos of problem parts, educational animations, and real-time communication with remote customers. This helps auto service centers increase sales per vehicle-visit by more clearly explaining the benefits of repairs required on a customer’s vehicle and mitigating the lack of trust. It also facilitates faster decisions, improves work flows, and decreases costs from traditional paper-based inspections.
"It’s simple and easy to use. AutoServe1 lets us be completely transparent to the customers which is a huge thing in this industry. To the customer it lets them see everything that's going on with their car and eliminates all speculation. In our area, since we are close to a lot of colleges, AutoServe1 works really well to help us communicate with the parents of the kids who are bringing in their cars. The parents are all over the country but we can send them the pictures and videos by email and text about what needs to be fixed and they can make the decision to go ahead."
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