With AutoServe1 our customers see what the technicians see and can be involved in the process of choosing the repairs for their vehicle. I don’t have to sell them. They tell us which jobs they want to get done. Using AutoServe1 integrated with both my Hunter alignment gear and my shop management system, Protractor, my average ticket price went through the roof. After the first month it was up over 34%.

The best thing about Autoserve1 is that the program is simple to use, and simple for the customer to understand. The program goes a long way towards making our shop more transparent to our customers. Taking away the mystery of what is going on with the customers car. A picture is worth a thousand words. This program goes a long way at building trust with our customer base. It also makes it easier to communicate with the customer when they leave their car with us. Cons, sometimes downloading pictures takes a little longer than it should, however overall I would recommend this product to anyone who cares for their customer.

It’s simple and easy to use. AutoServe1 lets us be completely transparent to the customers which is a huge thing in this industry. To the customer It lets them see everything thats going on with their can and eliminates all speculation. In our area, since we are close to a lot of colleges, AutoServe1 works really well to help us communicate with the parents of the kids who are brining in their cars. The parents are all over the country but we can send them the pictures and videos by email and text about what needs to be fixed and they can make the decision to go ahead.

They’re making recommendations to friends and family, saying look what I got with this inspection. You should go there!

The younger crowd are very comfortable with texts, they aren’t comfortable with speaking on the phone as much.

The ability to quickly glance [at] a text, no matter where they are [and] see the report, is just more efficient with their time.

Our professional customer reports with pictures deliver great wow factor and make it so much easier to build trust and stronger client relationships. It’s one thing to find all the work a vehicle needs – it’s another for my customers to actually understand what we’re recommending. Since using AutoServe1, our ARO is up 17% and my team and customers love it.

After looking at a multitude of digital inspection companies, we chose Autoserve1. What a fantastic company. They are very responsive to our needs and always answer the call. At D&R Car Care we deal with an abundance of college students. Autoserve1 has made that conversation with the parents extremely easy. There is NO trust issue when you can show the parents exactly what you see. They say pictures are worth a thousand words (and they are), but the videos are fantastic (show a picture of a worn ball joint – VIDEO!). We also deal with a great number of fleet customers. They can file the Autoserve1 report in email files to easily maintain their fleet. I can give you hundreds of reasons to use Autoserve1, but you need to use it to understand. We test drove a free trail and have never looked back.

AutoServe1 allows technicians to document inspections more thoroughly with pictures and videos. This creates client trust because the customer can see the problems for themselves.

The transparency AutoServe1 offers the consumer is fantastic.

AutoServe1 really helps with communication inside the shop. It lets me see what the technician sees.