Based in Phoenix, Arizona, Fullbay revolutionizes the operations of heavy-duty repair shops and internal fleet maintenance departments to create more efficient, focused, and faster organizations. The company provides a turn-key platform that connects every function of the business in real-time from any location to improve workflow and create transparency in operations. Founded in 2014, Fullbay focuses on delivering operational excellence, preventive maintenance solutions, and inventory management optimization to its wide variety of customers. The company also operates Fullbay Cares, which is dedicated to giving back to the essential workers of heavy-duty repair. More information can be found at www.fullbay.com.
“If you can’t get jobs out the door you can’t get paid for them. [Fullbay] allows me to know what’s going on so I can manage those little things and there are no loose ends out there.”
“My favorite part is the dashboards charts with the profit by dollars and profit by percentage and sales. When you put in the proper information, you can use that as your go/no-go gauge as to whether I spend on this, do I improve on that, or do I go out and get more business.”
“Before Fullbay, we were not keeping proper track of time. They would forget to bill for things like getting the truck started and bringing it into the shop. We have a two hour minimum for service calls. [Before Fullbay] I would just charge them for the minimum because I thought that was how long the job took me. When I started clocking in and out of jobs, I realized that sometimes jobs took me 2.15 or 2.25 hours. I started to pay attention to that in Fullbay.”
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