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"There’s certainly been some time and efficiency benefits, but the main benefit has been the accuracy and ease of doing things. The accuracy in picking and dispatching has increased a lot."
"We went to Keyloop with our issues around digitising our service process and Keyloop had its Service Hub product. It meant customers would be greeted at their vehicle and we got away from the long queues within the dealership. Customers could also sign digitally on tablets. We also implemented the technician process, which allowed the technicians to clock onto jobs. We were able to measure those efficiencies for the technicians much better, and then we were able to improve on the upsell opportunities within our businesses."
AutoServe1 provides a customer-centric workflow to allow dealerships & aftermarket service repair shops to communicate with their customers using actual photos of problem parts, educational animations, and real-time communication with remote customers. This helps auto service centers increase sales per vehicle-visit by more clearly explaining the benefits of repairs required on a customer’s vehicle and mitigating the lack of trust. It also facilitates faster decisions, improves work flows, and decreases costs from traditional paper-based inspections.
CarNow is a next-generation digital communication platform they have developed in partnership with leading dealership groups across the country. Their technology is built on a unique software architecture that provides the foundation for digital retailing in the Automotive industry, and fundamentally enhances the interaction between customers and dealers.
ProMax has been leading the industry in automotive software for 20 years, and offers the only complete solution for your dealership. From their award-winning Desking and CRM modules, to their industry-first Compliance solutions and Pre-Screen products, to Lead Generation, Inventory, ILM, Dealer Websites, Direct Mail, Credit Reports and more, ProMax has all the tools you need to succeed.
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