63 Dealertrack Testimonials

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  • “Dealertrack technology and integration far outweighs others that I’ve seen or used in the past.”

  • "We still have people coming by and checking on us, spending not just a couple hours, but spending days in the dealership to make sure that we are understanding and utilizing the entire system."

  • "There are other platforms that have some great tools, but you’ve gotta have a lot of money to get involved with them and they’re still not as robust as Dealertrack."

  • “I can track closing percentage of every service consultant I have, all the way down to how many brakes they offered on ASRs, did we attach media, and what was the closing ratio if we did."

  • "Dealertrack is just my system the way it integrates with the things we use makes all our jobs easier."

  • “When we use eMenu for iPad®, we see a higher level of process efficiency and better customer engagement. It’s the best tool out there to deliver the transparency today’s customers demand.”

  • “It’s a 21st century way to go about purchasing a vehicle. The experience we’ve created and feedback we’ve received is tremendous.”

  • "If you’re not with Dealertrack, it’s only because you haven’t tried it. The system and the people are phenomenal, and they actually do what they say they are going to do. You can’t get that anywhere else."

  • "If we don’t invest in technology, the market passes us by. It’s critical that our staff has the tools that they need to help answer client questions. That’s where the technology comes in. Dealertrack provides us a very easy to use, simple solution."

  • "I trust Dealertrack because anytime I’ve had something that didn’t go the way I thought it was going to go, I have a person that I reach out to, not a phone bank."

  • “I wish I would have switched to Dealertrack sooner for [the benefit of] the entire group. The DMS shouldn’t be a burden, and in the past [our legacy system] bogged people down. I wanted our staff to have a system that’s there to support them and make them efficient to …

  • “There is always a fear of change when switching to a new DMS provider. Switching from one DMS provider to another DMS provider can be very challenging, unless you’re switching to Dealertrack.”

  • "I want my staff focused on taking care of the customers. I don’t want them struggling with the DMS. The Dealertrack DMS is intuitive to use. It’s simple and allows my staff to focus on their jobs."

  • "No matter your experience level, I can put new people on the floor to shadow other technicians and they pick it up very quickly."

  • "The one-stop-shopping factor is what is most beneficial for me. I have a lot of years handling title work for numerous states and though I could accomplish it all manually, having CMS at hand to keep all the different states and types of titles organized is well worth the cost."