“Going digital has significantly decreased funding time, resulting in faster cash flow and reduced customer wait times.”

"I trust Dealertrack because anytime I’ve had something that didn’t go the way I thought it was going to go, I have a person that I reach out to, not a phone bank."

“The customer’s perception of the speed of the process is changing. If customers are apprehensive and nervous and want out of your office as quickly as possible, it’s probably because you didn’t answer their questions. They want a better experience, not necessarily a faster experience. That’s what we’re giving them …

"Dealertrack lets us be flexible with the way we want to do business, and it’s so easy to use."

“I can track closing percentage of every service consultant I have, all the way down to how many brakes they offered on ASRs, did we attach media, and what was the closing ratio if we did."

“We used to have to custom report or handcreate reports. And now we can just click download and five minutes later we’re onto the next task. If I had to guess, we won back three to four labor days in a month.”

"Dealertrack has always been and will continue to be on the cutting edge of technology."

"We work together with Dealertrack in a way that we never did with our previous provider. There’s much more interaction and partnership, and we know they are truly invested in helping us use the system to extract the most value. It’s made our entire group more successful."

“Dealertrack DMS is a better system. It’s more cost effective, it’s easier to use, and our employees like it. To me, that’s what a DMS is all about.”

"The transition to Dealertrack DMS was well worth the effort. Our lead implementer was fantastic in assisting us with the launch. Now, we have much cleaner data, and I would do it again in a heartbeat if I had to."

"We pay less money for a system that works better than anything that we’ve seen from other DMS providers. We don’t have a lot of headaches and when we have a problem, we get a lot better service from Dealertrack than we ever did from our previous provider."

“We went from zero to booking up to $2M a month in auto loans.”

"Performance Management within Dealertrack is one of the most beneficial portions of the business model of Dealertrack, amongst just the software. To actually have somebody that can utilize the tool and help us utilize the tool to be most efficient is industry standard."

"The switch to Dealertrack enabled us to really organize the way we thought about (our) business. Switching over was kind of like cleaning out the garage, taking everything out, blowing out the cobwebs, and putting it back the way (we) wanted to put it back."

“Our dealership currently ranks #1 in our region because of our Xtime scheduling experience. Customers know what to expect. Prior to using Xtime we didn’t have control over our schedule.”