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"We work together with Dealertrack in a way that we never did with our previous provider. There’s much more interaction and partnership, and we know they are truly invested in helping us use the system to extract the most value. It’s made our entire group more successful."
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"Digital Contracting has transformed our business — with a transparent, accurate contracting process that gets us same-day funding."
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“Dealertrack technology and integration far outweighs others that I’ve seen or used in the past.”
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"Dealertrack’s DMS has put us in a position to handle things both in the present and prepare for the future, whether it’s improving our processes now or acquiring more dealerships in the future."
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“I can track closing percentage of every service consultant I have, all the way down to how many brakes they offered on ASRs, did we attach media, and what was the closing ratio if we did."
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“Dealertrack DMS is a better system. It’s more cost effective, it’s easier to use, and our employees like it. To me, that’s what a DMS is all about.”
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“When we use eMenu for iPad®, we see a higher level of process efficiency and better customer engagement. It’s the best tool out there to deliver the transparency today’s customers demand.”
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“It’s a 21st century way to go about purchasing a vehicle. The experience we’ve created and feedback we’ve received is tremendous.”
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"If you’re hiring someone, it can be done through their home computer, where they can pretty much do all their onboarding paperwork from their computer at home. The day they start they’re pretty much already done. Their first day is spent in their home department and not filling out paperwork …
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"Dealertrack really seems to understand what’s important to our business and is on top of finding ways to make our lives easier. The flexibility of the Dealertrack DMS lets us do business our way and continue to drive success in our 50th anniversary year and beyond."
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"We didn’t need more people to grow, we just needed a better DMS company to help us. Dealertrack comes to us with ideas, they’re progressive in their thinking, and they really care. We wouldn’t switch for anything."
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“All customer information is now in one folder – minimizing back and forth, so we’re able to speed up the F&I process and cut down the time it takes to submit and complete paperwork.”
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"I trust Dealertrack because anytime I’ve had something that didn’t go the way I thought it was going to go, I have a person that I reach out to, not a phone bank."
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“The customer’s perception of the speed of the process is changing. If customers are apprehensive and nervous and want out of your office as quickly as possible, it’s probably because you didn’t answer their questions. They want a better experience, not necessarily a faster experience. That’s what we’re giving them …
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“Prior to having Dealertrack BookOut, I would have to go to another site entirely to get the vehicle value. Now, with one click I have an accurate retail, loan and trade value — it’s a real timesaver.”