63 Dealertrack Testimonials

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  • "Dealertrack lets us be flexible with the way we want to do business, and it’s so easy to use."

  • "Digital Contracting has transformed our business — with a transparent, accurate contracting process that gets us same-day funding."

  • "With Dealertrack, I’ve got all the information I need accessible on a mobile device, on an iPad; anywhere that I go, I can see what’s happening with all our stores."

  • “We used to have to custom report or handcreate reports. And now we can just click download and five minutes later we’re onto the next task. If I had to guess, we won back three to four labor days in a month.”

  • “The Dealertrack system is really powerful, but still easy to use, and it definitely gives us a better process which is always going to help with retention and customer satisfaction.”

  • “Dealertrack technology and integration far outweighs others that I’ve seen or used in the past.”

  • "We still have people coming by and checking on us, spending not just a couple hours, but spending days in the dealership to make sure that we are understanding and utilizing the entire system."

  • “There is always a fear of change when switching to a new DMS provider. Switching from one DMS provider to another DMS provider can be very challenging, unless you’re switching to Dealertrack.”

  • “I can’t say enough about eMenu for iPad. It makes my job easier, and customers love the feeling of control when the iPad is in their hands. I can change packages on the fly or pull them apart to get exactly what the customer wants. It’s easy to do and …

  • “I can track closing percentage of every service consultant I have, all the way down to how many brakes they offered on ASRs, did we attach media, and what was the closing ratio if we did."

  • "I want my staff focused on taking care of the customers. I don’t want them struggling with the DMS. The Dealertrack DMS is intuitive to use. It’s simple and allows my staff to focus on their jobs."

  • "As we’ve grown, they’ve grown with us. We don’t consider Dealertrack DMS as a vendor. We consider Dealertrack DMS as a partner."

  • "I get a comfort level using the compliance product from Dealertrack. I know I'm being protected."

  • "If you’re hiring someone, it can be done through their home computer, where they can pretty much do all their onboarding paperwork from their computer at home. The day they start they’re pretty much already done. Their first day is spent in their home department and not filling out paperwork …

  • “All customer information is now in one folder – minimizing back and forth, so we’re able to speed up the F&I process and cut down the time it takes to submit and complete paperwork.”