48 Dealertrack Testimonials

“We were promised by Dealertrack that it would be a smooth transition. The whole process was much smoother than I thought it would be."

“We’ve got a lot of Cox [Automotive] products already. When you keep in the Cox family and you merge with third-party integrations, it is so much more streamlined and easier. I would tell people out there looking to make DMS changes, the best advice I can give is it’s not always about the money. It’s listening to your team.”

“I can track closing percentage of every service consultant I have, all the way down to how many brakes they offered on ASRs, did we attach media, and what was the closing ratio if we did."

"If you’re hiring someone, it can be done through their home computer, where they can pretty much do all their onboarding paperwork from their computer at home. The day they start they’re pretty much already done. Their first day is spent in their home department and not filling out paperwork in HR.”

"The one-stop-shopping factor is what is most beneficial for me. I have a lot of years handling title work for numerous states and though I could accomplish it all manually, having CMS at hand to keep all the different states and types of titles organized is well worth the cost."

“I wish I would have switched to Dealertrack sooner for [the benefit of] the entire group. The DMS shouldn’t be a burden, and in the past [our legacy system] bogged people down. I wanted our staff to have a system that’s there to support them and make them efficient to where we can focus on our customer interactions.”

"Performance Management within Dealertrack is one of the most beneficial portions of the business model of Dealertrack, amongst just the software. To actually have somebody that can utilize the tool and help us utilize the tool to be most efficient is industry standard."

"Dealertrack lets us be flexible with the way we want to do business, and it’s so easy to use."

"The great thing about Dealertrack eMenu for iPad® is that I can use it anywhere."

“Effective technology does two things really well. First, it improves operational efficiency. And in doing that, it empowers us to create an optimal car-buying experience.”

“Thanks to Dealertrack, we go into deals with confidence that every salesperson will cover the required aspects for compliance with federal regulations. By integrating it into our workflow, we make sure that we’re doing what we need to do – when we need to do it.”

“Dealertrack gives us those additional weapons to go out there and meet market demands and serve our customers.”

"I want my staff focused on taking care of the customers. I don’t want them struggling with the DMS. The Dealertrack DMS is intuitive to use. It’s simple and allows my staff to focus on their jobs."

"We didn’t need more people to grow, we just needed a better DMS company to help us. Dealertrack comes to us with ideas, they’re progressive in their thinking, and they really care. We wouldn’t switch for anything."

“Prior to having Dealertrack BookOut, I would have to go to another site entirely to get the vehicle value. Now, with one click I have an accurate retail, loan and trade value — it’s a real timesaver.”