63 Dealertrack Testimonials

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  • "We didn’t need more people to grow, we just needed a better DMS company to help us. Dealertrack comes to us with ideas, they’re progressive in their thinking, and they really care. We wouldn’t switch for anything."

  • “Thanks to Cox Automotive, we’re not behind the curve, we’re ahead of it.”

  • "The best part about Dealertrack DMS is how intuitive and easy it is to use compared to other DMS systems."

  • "The switch to Dealertrack enabled us to really organize the way we thought about (our) business. Switching over was kind of like cleaning out the garage, taking everything out, blowing out the cobwebs, and putting it back the way (we) wanted to put it back."

  • "No matter your experience level, I can put new people on the floor to shadow other technicians and they pick it up very quickly."

  • “We were promised by Dealertrack that it would be a smooth transition. The whole process was much smoother than I thought it would be."

  • “I wish I would have switched to Dealertrack sooner for [the benefit of] the entire group. The DMS shouldn’t be a burden, and in the past [our legacy system] bogged people down. I wanted our staff to have a system that’s there to support them and make them efficient to …

  • “Going digital has significantly decreased funding time, resulting in faster cash flow and reduced customer wait times.”

  • "Our Performance Manager has been very dedicated to troubleshooting any issues that I’m not able to solve. The support, phone calls, things like that. She’s just been really up to par as far as doing what she can to make sure that we’re successful. I feel like she really cares …

  • "As we’ve grown, they’ve grown with us. We don’t consider Dealertrack DMS as a vendor. We consider Dealertrack DMS as a partner."

  • "I get a comfort level using the compliance product from Dealertrack. I know I'm being protected."

  • “We’ve got a lot of Cox [Automotive] products already. When you keep in the Cox family and you merge with third-party integrations, it is so much more streamlined and easier. I would tell people out there looking to make DMS changes, the best advice I can give is it’s not …

  • "Dealertrack really seems to understand what’s important to our business and is on top of finding ways to make our lives easier. The flexibility of the Dealertrack DMS lets us do business our way and continue to drive success in our 50th anniversary year and beyond."

  • "I trust Dealertrack because anytime I’ve had something that didn’t go the way I thought it was going to go, I have a person that I reach out to, not a phone bank."

  • "Digital Contracting has transformed our business — with a transparent, accurate contracting process that gets us same-day funding."