“Prior to having Dealertrack BookOut, I would have to go to another site entirely to get the vehicle value. Now, with one click I have an accurate retail, loan and trade value — it’s a real timesaver.”

"We transitioned from another DMS provider, where you had to memorize all the numbers for the different screens. With Dealertrack, it’s point-and-click and easy-to-use. It’s self-explanatory."

"If you’re hiring someone, it can be done through their home computer, where they can pretty much do all their onboarding paperwork from their computer at home. The day they start they’re pretty much already done. Their first day is spent in their home department and not filling out paperwork …

"We didn’t need more people to grow, we just needed a better DMS company to help us. Dealertrack comes to us with ideas, they’re progressive in their thinking, and they really care. We wouldn’t switch for anything."

“The customer’s perception of the speed of the process is changing. If customers are apprehensive and nervous and want out of your office as quickly as possible, it’s probably because you didn’t answer their questions. They want a better experience, not necessarily a faster experience. That’s what we’re giving them …

“We were promised by Dealertrack that it would be a smooth transition. The whole process was much smoother than I thought it would be."

“We used to have to custom report or handcreate reports. And now we can just click download and five minutes later we’re onto the next task. If I had to guess, we won back three to four labor days in a month.”

"As we’ve grown, they’ve grown with us. We don’t consider Dealertrack DMS as a vendor. We consider Dealertrack DMS as a partner."

"I get a comfort level using the compliance product from Dealertrack. I know I'm being protected."

"Thanks to the Live Funding Checklist we are up to date on our lender requirements and there are fewer mistakes in our contracting process."

"Dealertrack’s DMS has put us in a position to handle things both in the present and prepare for the future, whether it’s improving our processes now or acquiring more dealerships in the future."

"Digital Contracting has a verification process that checks the monthly payment and amount financed to minimize errors and improve our contract accuracy."

“Our dealership currently ranks #1 in our region because of our Xtime scheduling experience. Customers know what to expect. Prior to using Xtime we didn’t have control over our schedule.”

"I want my staff focused on taking care of the customers. I don’t want them struggling with the DMS. The Dealertrack DMS is intuitive to use. It’s simple and allows my staff to focus on their jobs."

"25 years and 23 locations later, I still choose Dealertrack DMS."