"Performance Management within Dealertrack is one of the most beneficial portions of the business model of Dealertrack, amongst just the software. To actually have somebody that can utilize the tool and help us utilize the tool to be most efficient is industry standard."

"Dealertrack’s DMS has put us in a position to handle things both in the present and prepare for the future, whether it’s improving our processes now or acquiring more dealerships in the future."

“The customer’s perception of the speed of the process is changing. If customers are apprehensive and nervous and want out of your office as quickly as possible, it’s probably because you didn’t answer their questions. They want a better experience, not necessarily a faster experience. That’s what we’re giving them …

“It’s a 21st century way to go about purchasing a vehicle. The experience we’ve created and feedback we’ve received is tremendous.”

"If we don’t invest in technology, the market passes us by. It’s critical that our staff has the tools that they need to help answer client questions. That’s where the technology comes in. Dealertrack provides us a very easy to use, simple solution."

"No matter your experience level, I can put new people on the floor to shadow other technicians and they pick it up very quickly."

“All customer information is now in one folder – minimizing back and forth, so we’re able to speed up the F&I process and cut down the time it takes to submit and complete paperwork.”

“I wish I would have switched to Dealertrack sooner for [the benefit of] the entire group. The DMS shouldn’t be a burden, and in the past [our legacy system] bogged people down. I wanted our staff to have a system that’s there to support them and make them efficient to …

“We were promised by Dealertrack that it would be a smooth transition. The whole process was much smoother than I thought it would be."

"Dealertrack has always been and will continue to be on the cutting edge of technology."

"Dealertrack keeps us flexible, quick, and accurate, so we can adapt to change, overcome obstacles, and persevere through any economic or business condition."

"We work together with Dealertrack in a way that we never did with our previous provider. There’s much more interaction and partnership, and we know they are truly invested in helping us use the system to extract the most value. It’s made our entire group more successful."

“Going digital has significantly decreased funding time, resulting in faster cash flow and reduced customer wait times.”

"25 years and 23 locations later, I still choose Dealertrack DMS."

"I trust Dealertrack because anytime I’ve had something that didn’t go the way I thought it was going to go, I have a person that I reach out to, not a phone bank."