“All customer information is now in one folder – minimizing back and forth, so we’re able to speed up the F&I process and cut down the time it takes to submit and complete paperwork.”

"We pay less money for a system that works better than anything that we’ve seen from other DMS providers. We don’t have a lot of headaches and when we have a problem, we get a lot better service from Dealertrack than we ever did from our previous provider."

“Dealertrack technology and integration far outweighs others that I’ve seen or used in the past.”

"If you’re hiring someone, it can be done through their home computer, where they can pretty much do all their onboarding paperwork from their computer at home. The day they start they’re pretty much already done. Their first day is spent in their home department and not filling out paperwork …

“The Dealertrack system is really powerful, but still easy to use, and it definitely gives us a better process which is always going to help with retention and customer satisfaction.”

"We still have people coming by and checking on us, spending not just a couple hours, but spending days in the dealership to make sure that we are understanding and utilizing the entire system."

"We didn’t need more people to grow, we just needed a better DMS company to help us. Dealertrack comes to us with ideas, they’re progressive in their thinking, and they really care. We wouldn’t switch for anything."

“We were promised by Dealertrack that it would be a smooth transition. The whole process was much smoother than I thought it would be."

“We’ve got a lot of Cox [Automotive] products already. When you keep in the Cox family and you merge with third-party integrations, it is so much more streamlined and easier. I would tell people out there looking to make DMS changes, the best advice I can give is it’s not …

"We work together with Dealertrack in a way that we never did with our previous provider. There’s much more interaction and partnership, and we know they are truly invested in helping us use the system to extract the most value. It’s made our entire group more successful."

"Our Performance Manager has been very dedicated to troubleshooting any issues that I’m not able to solve. The support, phone calls, things like that. She’s just been really up to par as far as doing what she can to make sure that we’re successful. I feel like she really cares …

"Dealertrack keeps us flexible, quick, and accurate, so we can adapt to change, overcome obstacles, and persevere through any economic or business condition."

"Thanks to the Live Funding Checklist we are up to date on our lender requirements and there are fewer mistakes in our contracting process."

"There are other platforms that have some great tools, but you’ve gotta have a lot of money to get involved with them and they’re still not as robust as Dealertrack."

"eSigning is at least 30 minutes faster than paper. It helps us finish on a high note and gives our customers a better experience at the point when they’re ready to sign and go."