63 Dealertrack Testimonials

“A DMS is a such a critical part of the dealership, and choosing Dealertrack DMS was a no brainer. But the number one thing for me, hands down, is the fact that Dealertrack DMS comes with a Performance Manager.”

"Dealertrack is never stagnant. They keep moving forward so that we can have the best system to help us compete in today’s market."

“The customer’s perception of the speed of the process is changing. If customers are apprehensive and nervous and want out of your office as quickly as possible, it’s probably because you didn’t answer their questions. They want a better experience, not necessarily a faster experience. That’s what we’re giving them now, and our improved CSI scores prove we’re on to something. If you’re not using Dealertrack’s eMenu for iPad, you should be. It is what the customer is demanding at this point.”

"The best part about Dealertrack DMS is how intuitive and easy it is to use compared to other DMS systems."

"We transitioned from another DMS provider, where you had to memorize all the numbers for the different screens. With Dealertrack, it’s point-and-click and easy-to-use. It’s self-explanatory."

“We went from zero to booking up to $2M a month in auto loans.”

“Our dealership currently ranks #1 in our region because of our Xtime scheduling experience. Customers know what to expect. Prior to using Xtime we didn’t have control over our schedule.”

"Thanks to the Live Funding Checklist we are up to date on our lender requirements and there are fewer mistakes in our contracting process."

“There is always a fear of change when switching to a new DMS provider. Switching from one DMS provider to another DMS provider can be very challenging, unless you’re switching to Dealertrack.”

"The transition to Dealertrack DMS was well worth the effort. Our lead implementer was fantastic in assisting us with the launch. Now, we have much cleaner data, and I would do it again in a heartbeat if I had to."

“Dealertrack gives us those additional weapons to go out there and meet market demands and serve our customers.”

"The great thing about Dealertrack eMenu for iPad® is that I can use it anywhere."

“Effective technology does two things really well. First, it improves operational efficiency. And in doing that, it empowers us to create an optimal car-buying experience.”

“Thanks to Dealertrack, we go into deals with confidence that every salesperson will cover the required aspects for compliance with federal regulations. By integrating it into our workflow, we make sure that we’re doing what we need to do – when we need to do it.”

“We love having our Dealertrack DMS Performance Manager. He brings a lot of value to the table—from real world experience and his ability to think outside the box to helping us with campaigns, finding gains, and reviewing analytics. He helps us strategize how to capitalize on more opportunities and bring us more profit.”