“When we use eMenu for iPad®, we see a higher level of process efficiency and better customer engagement. It’s the best tool out there to deliver the transparency today’s customers demand.”

"If you’re not with Dealertrack, it’s only because you haven’t tried it. The system and the people are phenomenal, and they actually do what they say they are going to do. You can’t get that anywhere else."

"I get a comfort level using the compliance product from Dealertrack. I know I'm being protected."

“We’re able to complete deals faster because with one click, the bank can see the contract. No mailing of contracts means no more waiting.”

"Dealertrack has always been and will continue to be on the cutting edge of technology."

“We switched because our previous DMS charged us for every little thing—it was much more affordable with Dealertrack.”

"The transition to Dealertrack DMS was well worth the effort. Our lead implementer was fantastic in assisting us with the launch. Now, we have much cleaner data, and I would do it again in a heartbeat if I had to."

“The customer’s perception of the speed of the process is changing. If customers are apprehensive and nervous and want out of your office as quickly as possible, it’s probably because you didn’t answer their questions. They want a better experience, not necessarily a faster experience. That’s what we’re giving them …

“Dealertrack gives us those additional weapons to go out there and meet market demands and serve our customers.”

“All customer information is now in one folder – minimizing back and forth, so we’re able to speed up the F&I process and cut down the time it takes to submit and complete paperwork.”

"If you’re hiring someone, it can be done through their home computer, where they can pretty much do all their onboarding paperwork from their computer at home. The day they start they’re pretty much already done. Their first day is spent in their home department and not filling out paperwork …

“We were promised by Dealertrack that it would be a smooth transition. The whole process was much smoother than I thought it would be."

“We love having our Dealertrack DMS Performance Manager. He brings a lot of value to the table—from real world experience and his ability to think outside the box to helping us with campaigns, finding gains, and reviewing analytics. He helps us strategize how to capitalize on more opportunities and bring …

“Prior to having Dealertrack BookOut, I would have to go to another site entirely to get the vehicle value. Now, with one click I have an accurate retail, loan and trade value — it’s a real timesaver.”

“I wish I would have switched to Dealertrack sooner for [the benefit of] the entire group. The DMS shouldn’t be a burden, and in the past [our legacy system] bogged people down. I wanted our staff to have a system that’s there to support them and make them efficient to …