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“A DMS is a such a critical part of the dealership, and choosing Dealertrack DMS was a no brainer. But the number one thing for me, hands down, is the fact that Dealertrack DMS comes with a Performance Manager.”
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"Dealertrack is never stagnant. They keep moving forward so that we can have the best system to help us compete in today’s market."
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“We used to have to custom report or handcreate reports. And now we can just click download and five minutes later we’re onto the next task. If I had to guess, we won back three to four labor days in a month.”
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"No matter your experience level, I can put new people on the floor to shadow other technicians and they pick it up very quickly."
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"Our Performance Manager has been very dedicated to troubleshooting any issues that I’m not able to solve. The support, phone calls, things like that. She’s just been really up to par as far as doing what she can to make sure that we’re successful. I feel like she really cares …
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"We pay less money for a system that works better than anything that we’ve seen from other DMS providers. We don’t have a lot of headaches and when we have a problem, we get a lot better service from Dealertrack than we ever did from our previous provider."
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"Dealertrack is just my system the way it integrates with the things we use makes all our jobs easier."
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“When we use eMenu for iPad®, we see a higher level of process efficiency and better customer engagement. It’s the best tool out there to deliver the transparency today’s customers demand.”
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"25 years and 23 locations later, I still choose Dealertrack DMS."
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"If you’re not with Dealertrack, it’s only because you haven’t tried it. The system and the people are phenomenal, and they actually do what they say they are going to do. You can’t get that anywhere else."
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"Performance Management within Dealertrack is one of the most beneficial portions of the business model of Dealertrack, amongst just the software. To actually have somebody that can utilize the tool and help us utilize the tool to be most efficient is industry standard."
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"If we don’t invest in technology, the market passes us by. It’s critical that our staff has the tools that they need to help answer client questions. That’s where the technology comes in. Dealertrack provides us a very easy to use, simple solution."
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“The Dealertrack system is really powerful, but still easy to use, and it definitely gives us a better process which is always going to help with retention and customer satisfaction.”
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"Dealertrack keeps us flexible, quick, and accurate, so we can adapt to change, overcome obstacles, and persevere through any economic or business condition."
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"Dealertrack’s business model of innovation aligns with ours. Our attitude is to always improve and grow and Dealertrack’s right there with us.”