63 Dealertrack Testimonials

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  • "Dealertrack has always been and will continue to be on the cutting edge of technology."

  • "The best part about Dealertrack DMS is how intuitive and easy it is to use compared to other DMS systems."

  • "25 years and 23 locations later, I still choose Dealertrack DMS."

  • "The one-stop-shopping factor is what is most beneficial for me. I have a lot of years handling title work for numerous states and though I could accomplish it all manually, having CMS at hand to keep all the different states and types of titles organized is well worth the cost."

  • "If you’re not with Dealertrack, it’s only because you haven’t tried it. The system and the people are phenomenal, and they actually do what they say they are going to do. You can’t get that anywhere else."

  • "eSigning is at least 30 minutes faster than paper. It helps us finish on a high note and gives our customers a better experience at the point when they’re ready to sign and go."

  • “Going digital has significantly decreased funding time, resulting in faster cash flow and reduced customer wait times.”

  • “The customer’s perception of the speed of the process is changing. If customers are apprehensive and nervous and want out of your office as quickly as possible, it’s probably because you didn’t answer their questions. They want a better experience, not necessarily a faster experience. That’s what we’re giving them …

  • “Prior to having Dealertrack BookOut, I would have to go to another site entirely to get the vehicle value. Now, with one click I have an accurate retail, loan and trade value — it’s a real timesaver.”

  • "There are other platforms that have some great tools, but you’ve gotta have a lot of money to get involved with them and they’re still not as robust as Dealertrack."

  • “I can’t say enough about eMenu for iPad. It makes my job easier, and customers love the feeling of control when the iPad is in their hands. I can change packages on the fly or pull them apart to get exactly what the customer wants. It’s easy to do and …

  • “Thanks to Cox Automotive, we’re not behind the curve, we’re ahead of it.”

  • “We used to have to custom report or handcreate reports. And now we can just click download and five minutes later we’re onto the next task. If I had to guess, we won back three to four labor days in a month.”

  • “All customer information is now in one folder – minimizing back and forth, so we’re able to speed up the F&I process and cut down the time it takes to submit and complete paperwork.”

  • "We pay less money for a system that works better than anything that we’ve seen from other DMS providers. We don’t have a lot of headaches and when we have a problem, we get a lot better service from Dealertrack than we ever did from our previous provider."