48 Dealertrack Testimonials

"Dealertrack keeps us flexible, quick, and accurate, so we can adapt to change, overcome obstacles, and persevere through any economic or business condition."

"With Dealertrack, I’ve got all the information I need accessible on a mobile device, on an iPad; anywhere that I go, I can see what’s happening with all our stores."

“We’re able to complete deals faster because with one click, the bank can see the contract. No mailing of contracts means no more waiting.”

"Performance Management within Dealertrack is one of the most beneficial portions of the business model of Dealertrack, amongst just the software. To actually have somebody that can utilize the tool and help us utilize the tool to be most efficient is industry standard."

“The customer’s perception of the speed of the process is changing. If customers are apprehensive and nervous and want out of your office as quickly as possible, it’s probably because you didn’t answer their questions. They want a better experience, not necessarily a faster experience. That’s what we’re giving them now, and our improved CSI scores prove we’re on to something. If you’re not using Dealertrack’s eMenu for iPad, you should be. It is what the customer is demanding at this point.”

"Dealertrack’s business model of innovation aligns with ours. Our attitude is to always improve and grow and Dealertrack’s right there with us.”

"I trust Dealertrack because anytime I’ve had something that didn’t go the way I thought it was going to go, I have a person that I reach out to, not a phone bank."

"Dealertrack has always been and will continue to be on the cutting edge of technology."

"There are other platforms that have some great tools, but you’ve gotta have a lot of money to get involved with them and they’re still not as robust as Dealertrack."

“Prior to having Dealertrack BookOut, I would have to go to another site entirely to get the vehicle value. Now, with one click I have an accurate retail, loan and trade value — it’s a real timesaver.”

“There is always a fear of change when switching to a new DMS provider. Switching from one DMS provider to another DMS provider can be very challenging, unless you’re switching to Dealertrack.”

“We were promised by Dealertrack that it would be a smooth transition. The whole process was much smoother than I thought it would be."

"The one-stop-shopping factor is what is most beneficial for me. I have a lot of years handling title work for numerous states and though I could accomplish it all manually, having CMS at hand to keep all the different states and types of titles organized is well worth the cost."

“We used to have to custom report or handcreate reports. And now we can just click download and five minutes later we’re onto the next task. If I had to guess, we won back three to four labor days in a month.”

"Dealertrack really seems to understand what’s important to our business and is on top of finding ways to make our lives easier. The flexibility of the Dealertrack DMS lets us do business our way and continue to drive success in our 50th anniversary year and beyond."