63 Dealertrack Testimonials

“We’ve got a lot of Cox [Automotive] products already. When you keep in the Cox family and you merge with third-party integrations, it is so much more streamlined and easier. I would tell people out there looking to make DMS changes, the best advice I can give is it’s not always about the money. It’s listening to your team.”

"Dealertrack keeps us flexible, quick, and accurate, so we can adapt to change, overcome obstacles, and persevere through any economic or business condition."

"Dealertrack’s business model of innovation aligns with ours. Our attitude is to always improve and grow and Dealertrack’s right there with us.”

“Thanks to Cox Automotive, we’re not behind the curve, we’re ahead of it.”

“I can’t say enough about eMenu for iPad. It makes my job easier, and customers love the feeling of control when the iPad is in their hands. I can change packages on the fly or pull them apart to get exactly what the customer wants. It’s easy to do and unlike a paper menu, it always looks professional.”

"Thanks to the Live Funding Checklist we are up to date on our lender requirements and there are fewer mistakes in our contracting process."

“The Dealertrack system is really powerful, but still easy to use, and it definitely gives us a better process which is always going to help with retention and customer satisfaction.”

"I trust Dealertrack because anytime I’ve had something that didn’t go the way I thought it was going to go, I have a person that I reach out to, not a phone bank."

“We went from zero to booking up to $2M a month in auto loans.”

"Our Performance Manager has been very dedicated to troubleshooting any issues that I’m not able to solve. The support, phone calls, things like that. She’s just been really up to par as far as doing what she can to make sure that we’re successful. I feel like she really cares about us being able to do the job that we need to."

“A DMS is a such a critical part of the dealership, and choosing Dealertrack DMS was a no brainer. But the number one thing for me, hands down, is the fact that Dealertrack DMS comes with a Performance Manager.”

“All customer information is now in one folder – minimizing back and forth, so we’re able to speed up the F&I process and cut down the time it takes to submit and complete paperwork.”

“I wish I would have switched to Dealertrack sooner for [the benefit of] the entire group. The DMS shouldn’t be a burden, and in the past [our legacy system] bogged people down. I wanted our staff to have a system that’s there to support them and make them efficient to where we can focus on our customer interactions.”

"The one-stop-shopping factor is what is most beneficial for me. I have a lot of years handling title work for numerous states and though I could accomplish it all manually, having CMS at hand to keep all the different states and types of titles organized is well worth the cost."

“Prior to having Dealertrack BookOut, I would have to go to another site entirely to get the vehicle value. Now, with one click I have an accurate retail, loan and trade value — it’s a real timesaver.”