"CDK provided trainers who were really, really good. They did an excellent job of making our employees and technicians comfortable with the changes that were coming."
“We get mystery shops in our dealership and a key aspect of this was the follow-up call from the dealership, but now we can prove when the customer received that call thanks to the call recording."
"In order to compete in the virtual world we live in today, we need to have real-time information, overly transparent relationships with our customers and the ability to communicate inter-departmentally and that’s what ONE-EIGHTY has given us.”
“In one month of the program, we were able to move 30 of the 31 targeted Silverado trucks in inventory.”
“With help from CDK, we’ve been able to really manage our spend in a smart way.”
“Department Managers and General Managers used to be dependent upon calling others to get answers to their expense-related questions. Now they can know in an instant where things stand. They have knowledge. And knowledge is power.”
"Our new website lets my brand stand out and enables me to tell the brand story. Our site is no longer cookie-cutter. We stand out from the rest and are able to merge our OEM brand perfectly with our Kocourek brand."
"We look to CDK Global as our strategic partner and they really are an enabler of our success. Within two minutes, I can make a call for service or support and they take care of me."
"CDK has truly been our partner in developing and rolling out a website that we believe provides us a seamless customer experience."
"CDK Global has played a huge role in moving us forward. We need the technology to do the business that we do."
“There are no manual adjustments needed in accounting. No back-and-forth between departments. Plus I have complete visibility — which means I have complete control And that means we’re more profitable.”
"Each and every KPI increased. We’ve become more profitable, and our Customer Satisfaction Index (CSI) has improved. And so has our ability to drive more volume because we’ve become more efficient."
"If you sit back, everything will pass you by. We plan to be out in front, creating a better experience for the customer."
"I’d say that we’ve noticed a 10 to 15 percent increase in sales since we implemented CDK Inspect, easily."
"Now everyone realizes that we are more efficient, communicating better, getting quicker approvals, and creating more accurate estimates."