47 CDK Global Testimonials

"Cloud Connect looks for the fastest connection and automatically routes the traffic the quickest way to get to its end target – the servers."

"We really like the ease of being able to go in and search for customer information in Elead.”

"Last month was our best month as far as delivery ratios – 26 percent. I was brought in from another store to help set up the BDC here, and things have been going well. I am a firm believer in [CDK Consulting]. It obviously delivers results."

“We get mystery shops in our dealership and a key aspect of this was the follow-up call from the dealership, but now we can prove when the customer received that call thanks to the call recording."

"If dealers are still using impact printing and presenting ideas on paper, regardless of what makes and models we sell, that experience is yesterday."

"In order to compete in the virtual world we live in today, we need to have real-time information, overly transparent relationships with our customers and the ability to communicate inter-departmentally and that’s what ONE-EIGHTY has given us.”

“All orders received are automatically added to the central order list which constantly refreshes. Previously, our two office staff took the printed sales orders, sorted and prioritised them and entered them onto the system. They would have to trawl through lots of paperwork to create the relevant purchase orders. Now, it’s all completed with a click of a mouse from the sales order screen.”

"CDK Service is the only service tool that has a true ‘full’ suite of integrations with all the tools we need in one package.”

"It was a pleasure to have everyone on the same page working so well together. CDK is a well-oiled machine.”

“We listen to what our team members and customers are saying, and then ask ourselves how we can act on that. Dana and I will take it and run with it. The day that you think you can’t improve anymore is the day you start to fail.”

“Service traffic increased because of the number of outbound calls we make and the incoming calls we take. Service Advisors finally have more time to speak with the customers in the Service lane, and I am able to reach out to new customers that nobody had previously spoken with and get them into the dealership.”

"I like the way it all fits together. It’s all right there — account reconciliations, receivables, payables, payroll, parts, sales everything."

“One of the best things about CDK Service is the reporting tool. I need data to achieve our goals. It helps us retain customers and that’s our primary focus. I’m all about efficiency and innovation. With CDK Service, there’s one platform with multiple tools — like CDK Inspection and CDK Lane — and one contact for support. That’s a big advantage for us. With 180,000 square feet of space, we have a lot of room for growth.”

"When a customer reaches out to Mazda Roseville during business hours, an associate engages with them within 15 minutes 100% of the time."

“It’s one of the most effective ways to sell a car.”