"CDK has truly been our partner in developing and rolling out a website that we believe provides us a seamless customer experience."
“Service traffic increased because of the number of outbound calls we make and the incoming calls we take. Service Advisors finally have more time to speak with the customers in the Service lane, and I am able to reach out to new customers that nobody had previously spoken with and get them into the dealership.”
"We’ve gained new functionality, convenience and improved workflows with this DMS."
“You’ve got to be easy to do business with, Since the pandemic, that has meant introducing thoughtful new services at Hyundai of Greer, such as valet vehicle pick-up and delivery. Their previous payment solution, however, couldn’t keep up with their new offerings; it was unable to accommodate consumers wanting to pay by text or online in advance. The only way was to take customer data verbally over the phone, but that’s not the most secure.”
“Being able to see the desk log gives me a bird’s-eye view of what’s going on in the store right now, which is what I need to do my job successfully.” "When it comes to integration with all of our other systems, Elead is probably the best CRM I've used. I would recommend it"
"CDK Service has helped us build a lot of trust and loyalty with our customers."
"Customers enjoy how convenient and easy Salty is. They’re happy we have a solution to insure their vehicles, and they pass along referrals because of it.”
“Everything is very simple. It’s all in one place.”
"We really like the ease of being able to go in and search for customer information in Elead.”
"Since bringing CDK on board in 2021, our productivity and revenues are up 200%. I attribute that to its efficiency in keeping track of everything."
"If we don't provide them with what they want, someone else might."