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“With no change in process or protocol other than adding a text 24 hours before an appointment and two hours before an appointment, sent in a personal manner using Connect Texting, our show ratio moved from 55% to over 72%. This was consistent in the four stores where I implemented this function. Any dealer not using the new Connect Texting MMS platform with the auto text capability is just not paying attention to current consumer trends.”
"It’s always evolving. And our VinSolutions Performance Manager is always finding ways for it to work in the ways we need it to. He’s always teaching us something new."
DealerSocket is a leading automotive technology platform that helps dealerships in the United States, Canada and Australia improve profitability through a fully integrated suite of marketing, sales, service, customer experience, DMS, data mining, digital marketing, website, digital retailing, and inventory management solutions. Headquartered in San Clemente, California, DealerSocket employs more than 1,000 people and serves 11,000 dealerships and 300,000 active users in the United States, Canada and Australia. DealerSocket's advanced technology provides benchmarking data that paces the industry, and its insightful experts identify trends and develop strategic roadmaps that help dealers optimize processes and operate more profitably.
Autosoft provides and supports a complete dealer management system (DMS) that improves processes and reduces operating costs for over 2,000 franchised automotive dealerships across the U.S. Autosoft’s easy-to-use and innovative software helps dealers focus on their customers and not just their DMS. Autosoft has received the DrivingSales award for Highest Rated DMS three years in a row and was awarded three Stevie Awards for customer service excellence in 2017.
DMS Navigator can be found driving major multi-franchise car and van dealerships as well as in solus, family-run businesses. In addition, with focused features for the Leisure Dealer, Navigator is used in many Motorhome and Caravan dealerships of all sizes. It delivers the same customer-focused, profit-driven management tools across the board.
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