Find the best Workforce Optimization Software companies for your business. Compare case studies, success stories, & testimonials from the top Workforce Optimization Software vendors.
SuccessKPI is a revolutionary on-demand insight and action platform removes the obstacles that agents, managers, and executives encounter in delivering exceptional customer service. They leverage artificial intelligence and automation to …
Shortlist is a SaaS offering for the Gig Economy. Shortlist helps companies find and manage their complete external workforce (freelancers, contractors and vendors) by providing a single platform to source, …
ZOOM International is a global workforce optimization (WFO) provider serving more than 1,600 customers and 350 partners in over 90 countries around the world. The company records calls and omnichannel …
TelStrat develops comprehensive call recording and workforce optimization (WFO) solutions. Engage WFO features award-winning technology for capturing customer interaction, knowledge-mining call content, maximizing agent performance, and streamlining workforce management. Over …
Catalant helps companies build an agile workforce, with technology and programs that enable them to access the talent they need, when they need it, wherever it is. Forward-looking executives partner …
ECore Software Inc. provides workforce productivity solutions to public service organizations like EMS operations, fire and police departments, 911 dispatch agencies and hospitals, currently serving agencies in 46 states, Canada, …
Eleveo: Optimizing Your Contact Center Global (wfm), (wfo) solutions for contact centers with features needed to elevate efficiency using modern frameworks and cloud native technologies Elevēo provides effective, simplified, cloud …
FollowAnalytics is an enterprise-class mobile marketing platform that leverages machine learning to help marketers to boost engagement through their mobile apps by creating personalized customer journeys. They are trusted by …
Versadial Solutions was launched in California as a software development consulting firm. Our first major project was to develop software for a proprietary multi-channel voice recorder for U.S Government contractor. …
HomeTrak Software offers a cloud-based, hosted software platform designed specifically for Private Duty homecare agencies and Assisted Living Facilities to schedule and manage caregivers. The software system is designed to …
Indeavor is the industry leader in shift scheduling automation and labor optimization solutions for enterprise manufacturers (CPG, food/beverage, discrete, & process), energy production (utilities, nuclear, oil & gas), healthcare, government …
Pointel Inc is a leading Contact Center/CRM solution provider and system integrator, specializing in selling and implementing end-to-end contact center suite. With over 17 years of experience in contact center …
Next IT is the intelligent interface company. They deliver the right outcomes through A.I.-powered solutions for customer engagement and workforce support. Next IT customers, including Alaska Airlines, Amtrak, Charter Communications, …
Biosite delivers innovative technology solutions to the Construction sector, enhancing Health, Safety & Wellbeing. Biosite’s integrated suite of products includes Biometric Access Control, Wireless Fire Alarms, Online Induction, Delivery Management, …
EmployeeConnect continues to be one of the leading industry providers of innovative solutions. They have relentlessly pushed the boundaries of HR technology for close to two decades – creating a …
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