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Atoss are shaping working environments to the benefit of companies, employees and society. They are paving the way to working environments that are more creative, more intelligent and more humane. At the same time, they are revolutionizing the interaction of cost efficiency and humanity. This vision of a human economy drives and motivates them. Since more than 30 years ATOSS has ranked as a trendsetter and key player in the workforce management market. Every day, ATOSS solutions are making significant contributions towards higher value creation and greater competitive strengths for around 6,500 customers. At the same time, they are enabling the implementation of employee-oriented working time concepts, thereby ensuring greater job satisfaction – meanwhile in more than 40 countries worldwide
FieldAware is a cutting-edge, cloud-based, mobile field service management hub, empowering companies to transform their field service with automated processes and streamlined operations. FieldAware is advancing field service with comprehensive solutions including optimized scheduling, dynamic and intelligent forms capture, robust reporting and analytics, AR, and IoT. FieldAware’s flexible platform streamlines technician enablement and digitizes business processes while automating the collection and dissemination of field and back-office information. Combining their award-winning, easy to use/easy to adopt software with the industry’s best implementation and support services, FieldAware provides rapid ROI, accelerating improvements in productivity, safety, compliance, customer satisfaction, and revenue growth.
PlayVox is the Quality Assurance software that helps you engage and empower your agents. With PlayVox you can monitor your customer service interactions across different communication channels by bringing your customer conversations from different service platforms such as Zendesk, Salesforce, RingCentral, Talkdesk, among others.
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