


PlayVox is the Quality Assurance software that helps you engage and empower your agents. With PlayVox you can monitor your customer service interactions across different communication channels by bringing your customer conversations from different service platforms such as Zendesk, Salesforce, RingCentral, Talkdesk, among others.
StreetSmart leads the industry with their full suite of mobile workforce management solutions. It all starts with an easy to download mobile device app. Mobile workers can use the app on their phone to track time, get dispatched job information, record job site information on mobile forms and more. Their cloud-based administrative software seamlessly integrates with mobile worker information to provide insights into mobile worker locations, job activities and shift information. Dispatchers can manage jobs with either the StreetSmart software or their familiar Microsoft Office Outlook application. Field managers, operations, and finance can quickly access and analyze field service worker job site data, travel and time sheets from one flexible solution.
TrackTik is an intuitive security workforce management platform providing actionable insight through integrated field operation and back office solutions. This powerful mobile and web based software connects field personnel to management and clients through a suite of unsurpassed guard management tools, powerful business intelligence modules, and automated financial management solutions. By leveraging TrackTik’s Live Dashboard that captures and displays operations in real-time, security firms have access to centralized data to improve security and business decisions.





