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TelStrat

Read 9 TelStrat reviews and testimonials from customers, explore 14 case studies and customer success stories, and watch customer videos to see why companies chose TelStrat as their Workforce Management Systems

TelStrat develops comprehensive call recording and workforce optimization (WFO) solutions. Engage WFO features award-winning technology for capturing customer interaction, knowledge-mining call content, maximizing agent performance, and streamlining workforce management. Over two decades of experience, more than 3,300 customers and hundreds of thousands of users worldwide attest to TelStrat’s unwavering dedication to customer service and support.

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  • 9 Testimonials View
  • 14 Case Studies View
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Customer Rating Review Score based on 2512 reference ratings
4.7/5.0 (2512)

9Testimonials

  • “TelStrat’s implementation team and professional services experts helped us achieve our client’s ‘wish list’ for customizations.”

    Louis Meeks Vice President , Executive Support

  • “TelStrat has been a very reliable partner whose flexible contact center technology contributes to our successful expansion. The system is highly scalable to support our growth. The initial implementation went …

    Jason Claiborne Manager

  • “I appreciate TelStrat’s willingness to work with us on customization needs. TelStrat is easy to do business with.”

    Travel Incorporated CIO
8 more testimonials currently locked

14 Case Studies

  • ePerformax Deploys Engage WFO to Meet Global Client’s High-Performance Needs

    Louis Meeks Vice President , Executive Support

  • Altru Health System uses Engage WFO to Enhance Patient Services Quality

    Terry Overbo Telecom Systems Engineer

  • How Engage WFO is Providing Advantages That Benefit Tufts Medical Center Patients

    Gene Pelland Director of Telecommunications and Operator Services
13 more case studies currently locked

Additional TelStrat Information & Resources

Read TelStrat Reviews, Testimonials & Customer References from 9 real TelStrat customers.

Browse TelStrat Case Studies, Customer Success Stories, & Customer References from 14 businesses that use TelStrat.

FeaturedCustomers has 2,078,395+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.