TelStrat develops comprehensive call recording and workforce optimization (WFO) solutions. Engage WFO features award-winning technology for capturing customer interaction, knowledge-mining call content, maximizing agent performance, and streamlining workforce management. Over two decades of experience, more than 3,300 customers and hundreds of thousands of users worldwide attest to TelStrat’s unwavering dedication to customer service and support.
“TelStrat has been a very reliable partner whose flexible contact center technology contributes to our successful expansion. The system is highly scalable to support our growth. The initial implementation went smoothly, and our agents quickly became more productive. We are extremely pleased with Engage WFO.”
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