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TelStrat

Read 9 TelStrat reviews and testimonials from customers, explore 14 case studies and customer success stories, and watch customer videos to see why companies chose TelStrat as their Call Recording Software

TelStrat develops comprehensive call recording and workforce optimization (WFO) solutions. Engage WFO features award-winning technology for capturing customer interaction, knowledge-mining call content, maximizing agent performance, and streamlining workforce management. Over two decades of experience, more than 3,300 customers and hundreds of thousands of users worldwide attest to TelStrat’s unwavering dedication to customer service and support.

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  • 9 Testimonials View
  • 14 Case Studies View
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Customer Rating Review Score based on 2538 reference ratings
4.7/5.0 (2538)

9Testimonials

  • “TelStrat’s implementation team and professional services experts helped us achieve our client’s ‘wish list’ for customizations.”

    Louis Meeks Vice President , Executive Support

  • “We selected Engage WFO because TelStrat’s system meets our needs. We were surprised to find that Engage WFO provides the same capabilities of other systems that cost much more.”

    Gene Pelland Director of Telecommunications and Operator Services

  • “I appreciate TelStrat’s willingness to work with us on customization needs. TelStrat is easy to do business with.”

    Travel Incorporated CIO
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14 Case Studies

  • Intensive Care for Hospital Call Centers

    Lynne Ho Telephone Systems Manager

  • How Engage WFO is Providing Advantages That Benefit Tufts Medical Center Patients

    Gene Pelland Director of Telecommunications and Operator Services

  • Trapp Technology Deploys Engage WFO to Support its Growing Tech Support Center

    Jason Claiborne Manager
13 more case studies currently locked

Additional TelStrat Information & Resources

Read TelStrat Reviews, Testimonials & Customer References from 9 real TelStrat customers.

Browse TelStrat Case Studies, Customer Success Stories, & Customer References from 14 businesses that use TelStrat.

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