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Read 9 TelStrat reviews and testimonials from customers, explore 14 case studies and customer success stories, and watch customer videos to see why companies chose TelStrat as their Workforce Management Systems

TelStrat develops comprehensive call recording and workforce optimization (WFO) solutions. Engage WFO features award-winning technology for capturing customer interaction, knowledge-mining call content, maximizing agent performance, and streamlining workforce management. Over two decades of experience, more than 3,300 customers and hundreds of thousands of users worldwide attest to TelStrat’s unwavering dedication to customer service and support.

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Customer Rating Review Scorebased on 2274 reference ratings
4.7/5.0 (2274)

9Testimonials

  • “TelStrat is affordable to enable our expansion. The recording is very reliable. Our implementation went smoothly. Our agents migrated to and new agents learn Engage WFO with ease. We are pleased with the solution. It’s been a great value.”

    Terry OverboTelecom Systems Engineer
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14 Case Studies

  • How Engage WFO is Providing Advantages That Benefit Tufts Medical Center Patients

    Gene PellandDirector of Telecommunications and Operator Services
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Additional TelStrat Information & Resources

Read TelStrat Reviews, Testimonials & Customer References from 9 real TelStrat customers.

Browse TelStrat Case Studies, Customer Success Stories, & Customer References from 14 businesses that use TelStrat.

FeaturedCustomers has 1,876,552+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.