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TelStrat

Read 9 TelStrat reviews and testimonials from customers, explore 14 case studies and customer success stories, and watch customer videos to see why companies chose TelStrat as their Workforce Management Systems

TelStrat develops comprehensive call recording and workforce optimization (WFO) solutions. Engage WFO features award-winning technology for capturing customer interaction, knowledge-mining call content, maximizing agent performance, and streamlining workforce management. Over two decades of experience, more than 3,300 customers and hundreds of thousands of users worldwide attest to TelStrat’s unwavering dedication to customer service and support.

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    Customer Videos
Customer Rating Review Score based on 2327 reference ratings
4.7/5.0 (2327)

9Testimonials

  • “TelStrat has shown an obvious commitment to customer service that we have come to rely on. Here’s to many more years of a successful partnership.”

  • “You made it stress-free, that’s why we have you as a business partner.”

  • “We selected Engage WFO because TelStrat’s system meets our needs. We were surprised to find that Engage WFO provides the same capabilities of other systems that cost much more.”

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14 Case Studies

  • Verification of Rate Quote

  • Employee Retention through Quality Management

  • Achieving PCI Compliance with Call Recording

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Additional TelStrat Information & Resources

Read TelStrat Reviews, Testimonials & Customer References from 9 real TelStrat customers.

Browse TelStrat Case Studies, Customer Success Stories, & Customer References from 14 businesses that use TelStrat.