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SuccessKPI

Read 11 SuccessKPI reviews and testimonials from customers, explore 15 case studies and customer success stories, and watch 5 customer videos to see why companies chose SuccessKPI as their Conversation Intelligence Software

SuccessKPI is a revolutionary on-demand insight and action platform removes the obstacles that agents, managers, and executives encounter in delivering exceptional customer service. They leverage artificial intelligence and automation to unify data from the multi-channel customer experience journey and integrate seamlessly with popular CCaaS solutions, including Amazon, Genesys, Twilio, UJet, LiveVox, and Talkdesk.

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  • 11 Testimonials View
  • 15 Case Studies View
  • 5 Customer Videos View
Customer Rating Review Score based on 491 reference ratings
4.8/5.0 (491)

11Testimonials

  • “Where I used to monitor 1% of calls at a level of two contacts per employee per month, and now I monitor 100% of my contacts at a level of …

    Gerlane Pedroso General Planning Manager

  • “With SuccessKPI we are now able to audit every single call, instead of just a handful. Being able to have a full picture of what’s happening in your call center …

    Sara Connolly General Manager

  • “SuccessKPI has been a tremendous partner for us. They took a consultative approach–it wasn’t about just listening to our needs, but also their experience in our industry and background that …

    Sameer Maini Chief Information Officer
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15 Case Studies

  • Edcor achieves enterprise-grade analytics in under 40 hours with SuccessKPI

  • State Collection Service achieves 100% call monitoring with SuccessKPI

  • Banner Health Achieves Migration Success SuccessKPI fills critical gaps during migration, leading …

    Sean Bohl Sr. Director of Customer Experience Channels
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5 Customer Videos

  • Banner Health - Customer Success Story (Sean Bohl - Sr. Director of Customer Experience Channels)
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    Sean Bohl Sr. Director of Customer Experience Channels
  • State Collection Service - Customer Success Story (Sameer Maini - Chief Information Officer)
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    Sameer Maini Chief Information Officer
  • BYL Companies - Customer Success Story (Sara Connolly - General Manager)
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    Sara Connolly General Manager
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Additional SuccessKPI Information & Resources

Read SuccessKPI Reviews, Testimonials & Customer References from 11 real SuccessKPI customers.

Browse SuccessKPI Case Studies, Customer Success Stories, & Customer References from 15 businesses that use SuccessKPI.

Watch SuccessKPI Customer Videos to learn why 5 businesses chose SuccessKPI.

FeaturedCustomers has 2,131,716+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.