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“By applying the Qmatic solution and unifying the admission desks everyone immediately sees the advantages of the new concept. We noticed a clear increase in both patient and employee satisfaction. Waiting times have been reduced by an average of around 50 percent, which is in itself a very strong argument …
“We now have a better awareness of our customer flows, and the information we need to develop our organizations to suit customer demands in real time and over the long term.”
QLess specializes in queue management and appointment scheduling software. Designed to help organizations seamlessly manage customer flow, our intuitive mobile wait experience combines personalization, automation, analytics and flexibility to empower customers to wait when, where and how they want. Organizations …
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