Save your customers from the frustration of waiting and crowded lobbies. Decrease wait time by 50% and increase CSAT up to 97%. Qminder helps service locations deliver a superior waiting experience and decrease wait time with methods like virtual queuing, remote sign-in, and self-check-in. While dispersing crowds and eliminating physical waiting lines, you can stay in touch with your visitors with the SMS functionality, even if they are checking in remotely. The system gathers and provides data on location performance, allowing managers to make informed decisions about staffing, scheduling shifts, hiring extra help, and more. Because of its marriage of high-quality service design and data-backed intelligence, Qminder is trusted by customer experience-centric companies worldwide, including Apple, Johns Hopkins, Uber, AT&T, and Verizon.
“To be the first-choice provider of world-class, innovative transport solutions and services, and inspire a legacy in the region.”
"Qminder’s simplicity is what we love the most. It is easy to introduce to the team and it barely needs additional training.”
"There were two main factors for choosing Qminder: cost and ease of user interface. Qminder is extremely simple to use from an end-user standpoint and we were really impressed with the ease of setup to go-live compared to other solutions."
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