Save your customers from the frustration of waiting and crowded lobbies. Decrease wait time by 50% and increase CSAT up to 97%. Qminder helps service locations deliver a superior waiting experience and decrease wait time with methods like virtual queuing, remote sign-in, and self-check-in. While dispersing crowds and eliminating physical waiting lines, you can stay in touch with your visitors with the SMS functionality, even if they are checking in remotely. The system gathers and provides data on location performance, allowing managers to make informed decisions about staffing, scheduling shifts, hiring extra help, and more. Because of its marriage of high-quality service design and data-backed intelligence, Qminder is trusted by customer experience-centric companies worldwide, including Apple, Johns Hopkins, Uber, AT&T, and Verizon.
"Qminder was everything we were looking for to get up and running in the new city hall."
“Qminder is a very easy and useful tool providing all needed statistics to monitor our productivity. It allows our customers to sign-in and informs where they are in the line while waiting. We just connected an iPad and Smart TV wirelessly to the Internet and that’s it."
"Qminder is definitely an upgrade from our old system."
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