Save your customers from the frustration of waiting and crowded lobbies. Decrease wait time by 50% and increase CSAT up to 97%. Qminder helps service locations deliver a superior waiting experience and decrease wait time with methods like virtual queuing, remote sign-in, and self-check-in. While dispersing crowds and eliminating physical waiting lines, you can stay in touch with your visitors with the SMS functionality, even if they are checking in remotely. The system gathers and provides data on location performance, allowing managers to make informed decisions about staffing, scheduling shifts, hiring extra help, and more. Because of its marriage of high-quality service design and data-backed intelligence, Qminder is trusted by customer experience-centric companies worldwide, including Apple, Johns Hopkins, Uber, AT&T, and Verizon.
"Qminder has been the perfect solution. It helps us accurately identify the time between when patients actually walk in the door to when they finish their paperwork."
"Qminder has significantly helped in the daily work with customers. Now a consumer has a name, not a number. We can greet with a more personal environment."
"I cannot begin to tell you how amazing it is to have this data provided by Qminder, and we have already been able to positively impact our business! The response from our customers has been great as well."
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