Qminder

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Read 57 Qminder reviews and testimonials from customers, explore 58 case studies and customer success stories, and watch 8 customer videos to see why companies chose Qminder as their Queue Management Software

Save your customers from the frustration of waiting and crowded lobbies. Decrease wait time by 50% and increase CSAT up to 97%.

Qminder helps service locations deliver a superior waiting experience and decrease wait time with methods like virtual queuing, remote sign-in, and self-check-in. While dispersing crowds and eliminating physical waiting lines, you can stay in touch with your visitors with the SMS functionality, even if they are checking in remotely.

The system gathers and provides data on location performance, allowing managers to make informed decisions about staffing, scheduling shifts, hiring extra help, and more. Because of its marriage of high-quality service design and data-backed intelligence, Qminder is trusted by customer experience-centric companies worldwide, including Apple, Johns Hopkins, Uber, AT&T, and Verizon.

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Customer Rating Review Score based on 3558 reference ratings
4.7/5.0 (3558)
  • Winter 2026 Top Performer Queue Management Software
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Featured Testimonials

  • "Qminder is definitely an upgrade from our old system."

    Jennifer Gruezo GIS Engineering Technician III

  • "Qminder brought transparency and efficiency to our check-in process. With the new performance data, we are meeting key internal metrics and successfully manage staffing at several locations at once."

    Mark Hylen Vice President

  • “We implemented Qminder to create a customer service offering that matched our clinical aspirations. We wanted people to know as soon as they had contact with us that we were …

    Ed Challinor CEO & First Officer
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Featured Case Studies

  • Lancaster Archery Supply cuts wait times with Qminder for about $2,000

    Chris Scott Showroom Manager

  • La Cité Collégiale cuts wait times from 2 hours to 61 minutes …

    Catherine Sainte-Marie Manager of Customer Service

  • GREAT WINE expands its tasting experience with Qminder in 2015

    Michella Chiu Director of Brand Marketing
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Featured Customer Videos

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Additional Qminder Information & Resources

Read Qminder Reviews, Testimonials & Customer References from 57 real Qminder customers.

Browse Qminder Case Studies, Customer Success Stories, & Customer References from 58 businesses that use Qminder.

Watch Qminder Customer Videos to learn why 8 businesses chose Qminder.

Explore answers to frequently asked questions about Qminder.

FeaturedCustomers has 2,129,522+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.