Qminder

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Read 56 Qminder reviews and testimonials from customers, explore 44 case studies and customer success stories, and watch 8 customer videos to see why companies chose Qminder as their Queue Management Software

Save your customers from the frustration of waiting and crowded lobbies. Decrease wait time by 50% and increase CSAT up to 97%. Qminder helps service locations deliver a superior waiting experience and decrease wait time with methods like virtual queuing, remote sign-in, and self-check-in. While dispersing crowds and eliminating physical waiting lines, you can stay in touch with your visitors with the SMS functionality, even if they are checking in remotely. The system gathers and provides data on location performance, allowing managers to make informed decisions about staffing, scheduling shifts, hiring extra help, and more. Because of its marriage of high-quality service design and data-backed intelligence, Qminder is trusted by customer experience-centric companies worldwide, including Apple, Johns Hopkins, Uber, AT&T, and Verizon.

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Customer Rating Review Scorebased on 3187 reference ratings
4.7/5.0 (3187)
  • Top Performer 2025 2025
    Winter 2025Top PerformerQueue Management Software
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Featured Testimonials

  • "Qminder has been the perfect solution. It helps us accurately identify the time between when patients actually walk in the door to when they finish their paperwork."

    Jamey FelsingDirector of Information Technology

  • “Our customers used to pace around in the lobby area waiting to be called. Now they can walk away and get texted automatically when it is their turn.”

    Aaron KrassnerDirector of Testing

  • "What we all like about Qminder is how efficient it has made our office and the wide variety of data feedback it gives us."

    Sherry L. JohnsonCustomer Service Manager
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Featured Case Studies

  • How to make a one-time event into a once-in-a-lifetime experience

    Rimantė VaitkutėMarketing Project Manager

  • How Ravensbourne College manages visitor queues with Qminder

    Gary MorganCLR Supervisor

  • A digital check-in solution to provide a smooth student experience

    Aaron KrassnerDirector of Testing
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Featured Customer Videos

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Additional Qminder Information & Resources

Read Qminder Reviews, Testimonials & Customer References from 56 real Qminder customers.

Browse Qminder Case Studies, Customer Success Stories, & Customer References from 44 businesses that use Qminder.

Watch Qminder Customer Videos to learn why 8 businesses chose Qminder.

Explore answers to frequently asked questions about Qminder.

FeaturedCustomers has 1,848,290+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.