Save your customers from the frustration of waiting and crowded lobbies. Decrease wait time by 50% and increase CSAT up to 97%. Qminder helps service locations deliver a superior waiting experience and decrease wait time with methods like virtual queuing, remote sign-in, and self-check-in. While dispersing crowds and eliminating physical waiting lines, you can stay in touch with your visitors with the SMS functionality, even if they are checking in remotely. The system gathers and provides data on location performance, allowing managers to make informed decisions about staffing, scheduling shifts, hiring extra help, and more. Because of its marriage of high-quality service design and data-backed intelligence, Qminder is trusted by customer experience-centric companies worldwide, including Apple, Johns Hopkins, Uber, AT&T, and Verizon.
"Latvenergo’s technical department programmers learnt Qminder API in minutes."
"Qminder has significantly helped in the daily work with customers. Now a consumer has a name, not a number. We can greet with a more personal environment."
"Qminder has been just what we look for in a software package, being simple to use and providing immediate and lasting value. It has been an important part of helping us fulfill our mission even in these challenging times."
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