Qminder

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Read 57 Qminder reviews and testimonials from customers, explore 44 case studies and customer success stories, and watch 8 customer videos to see why companies chose Qminder as their Queue Management Software

Save your customers from the frustration of waiting and crowded lobbies. Decrease wait time by 50% and increase CSAT up to 97%.

Qminder helps service locations deliver a superior waiting experience and decrease wait time with methods like virtual queuing, remote sign-in, and self-check-in. While dispersing crowds and eliminating physical waiting lines, you can stay in touch with your visitors with the SMS functionality, even if they are checking in remotely.

The system gathers and provides data on location performance, allowing managers to make informed decisions about staffing, scheduling shifts, hiring extra help, and more. Because of its marriage of high-quality service design and data-backed intelligence, Qminder is trusted by customer experience-centric companies worldwide, including Apple, Johns Hopkins, Uber, AT&T, and Verizon.

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Customer Rating Review Score based on 3341 reference ratings
4.7/5.0 (3341)
  • Winter 2026 Top Performer Queue Management Software
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More from Qminder

Featured Testimonials

  • “Being able to analyze the data from Qminder helps us to identify all the potential bottlenecks in the customer service chain. We can, on an on-going basis, monitor and compare …

    Sten Senkel Manager

  • "With the help of Qminder, we take their name and service they need and put them into our system. We check the dashboard to see who’s next, to eliminate the …

    Bruce R. Hankin Physician

  • "Qminder’s simplicity is what we love the most. It is easy to introduce to the team and it barely needs additional training.”

    Amy Marr Director of Operations
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Featured Case Studies

  • Westchester Community College - Customer Case Study

  • A digital check-in solution to provide a smooth student experience

    Aaron Krassner Director of Testing

  • Montgomery Water Works Visitor Management

    Joshua Luster Assistant Information Technology Director
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Featured Customer Videos

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Additional Qminder Information & Resources

Read Qminder Reviews, Testimonials & Customer References from 57 real Qminder customers.

Browse Qminder Case Studies, Customer Success Stories, & Customer References from 44 businesses that use Qminder.

Watch Qminder Customer Videos to learn why 8 businesses chose Qminder.

Explore answers to frequently asked questions about Qminder.

FeaturedCustomers has 1,907,416+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.