Qminder

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Read 56 Qminder reviews and testimonials from customers, explore 44 case studies and customer success stories, and watch 8 customer videos to see why companies chose Qminder as their Queue Management Software

Save your customers from the frustration of waiting and crowded lobbies. Decrease wait time by 50% and increase CSAT up to 97%. Qminder helps service locations deliver a superior waiting experience and decrease wait time with methods like virtual queuing, remote sign-in, and self-check-in. While dispersing crowds and eliminating physical waiting lines, you can stay in touch with your visitors with the SMS functionality, even if they are checking in remotely. The system gathers and provides data on location performance, allowing managers to make informed decisions about staffing, scheduling shifts, hiring extra help, and more. Because of its marriage of high-quality service design and data-backed intelligence, Qminder is trusted by customer experience-centric companies worldwide, including Apple, Johns Hopkins, Uber, AT&T, and Verizon.

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Customer Rating Review Scorebased on 3097 reference ratings
4.7/5.0 (3097)
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    Winter 2025Top PerformerQueue Management Software
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Featured Testimonials

  • "The department director loves the statistics that Qminder provides. We were never able to track how many people we help at the public counter and now we have some good numbers to present to our City Manager."

    City of West Hollywood

  • "Being able to link to our Driver Partner database, have individual profiles for agents, track visitors in real-time, and view data insights instantly – was everything we were looking for in a queue management system."

    Dean TuckerOperational Manager

  • “Being able to analyze the data from Qminder helps us to identify all the potential bottlenecks in the customer service chain. We can, on an on-going basis, monitor and compare the results of our customer service representatives, and tackle swiftly all challenges that may occur.”

    Sten SenkelManager
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Featured Case Studies

  • Lancaster Archery Supply Retail Queue Management

    Chris ScottShowroom Manager

  • EyeSite Gives You the Best Eye Care Experience

    Bruce R. HankinPhysician

  • City of Richland - Customer Case Study

    Jessica LopezCustomer Service Supervisor
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Featured Customer Videos

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Additional Qminder Information & Resources

Read Qminder Reviews, Testimonials & Customer References from 56 real Qminder customers.

Browse Qminder Case Studies, Customer Success Stories, & Customer References from 44 businesses that use Qminder.

Watch Qminder Customer Videos to learn why 8 businesses chose Qminder.

Explore answers to frequently asked questions about Qminder.

FeaturedCustomers has 1,817,116+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.