Qminder

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Read 56 Qminder reviews and testimonials from customers, explore 44 case studies and customer success stories, and watch 8 customer videos to see why companies chose Qminder as their Queue Management Software

Save your customers from the frustration of waiting and crowded lobbies. Decrease wait time by 50% and increase CSAT up to 97%. Qminder helps service locations deliver a superior waiting experience and decrease wait time with methods like virtual queuing, remote sign-in, and self-check-in. While dispersing crowds and eliminating physical waiting lines, you can stay in touch with your visitors with the SMS functionality, even if they are checking in remotely. The system gathers and provides data on location performance, allowing managers to make informed decisions about staffing, scheduling shifts, hiring extra help, and more. Because of its marriage of high-quality service design and data-backed intelligence, Qminder is trusted by customer experience-centric companies worldwide, including Apple, Johns Hopkins, Uber, AT&T, and Verizon.

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Customer Rating Review Scorebased on 3231 reference ratings
4.7/5.0 (3231)
  • Top Performer 2025 2025
    Winter 2025Top PerformerQueue Management Software

Featured Testimonials

  • “We implemented Qminder to create a customer service offering that matched our clinical aspirations. We wanted people to know as soon as they had contact with us that we were here for them and will help them to overcome their problems and live happier, more confident and ultimately more successful lives.”

  • "They are very happy to walk over and click the iPad and out they go. We use Qminder as a way to record the time, without having to type it into a spreadsheet and so forth. Qminder does all the heavy lifting, all the work for us."

  • "What we all like about Qminder is how efficient it has made our office and the wide variety of data feedback it gives us."

Featured Case Studies

  • Managing safety and experience of walk-ins at a nonprofit animal shelter

  • Okaloosa County Clerk of Circuit Court - Customer Case Study

  • How Christensen’s Plant & Hardscape Centers use Qminder

Featured Customer Videos

Additional Qminder Information & Resources

Read Qminder Reviews, Testimonials & Customer References from 56 real Qminder customers.

Browse Qminder Case Studies, Customer Success Stories, & Customer References from 44 businesses that use Qminder.

Watch Qminder Customer Videos to learn why 8 businesses chose Qminder.

Explore answers to frequently asked questions about Qminder.