Save your customers from the frustration of waiting and crowded lobbies. Decrease wait time by 50% and increase CSAT up to 97%. Qminder helps service locations deliver a superior waiting experience and decrease wait time with methods like virtual queuing, remote sign-in, and self-check-in. While dispersing crowds and eliminating physical waiting lines, you can stay in touch with your visitors with the SMS functionality, even if they are checking in remotely. The system gathers and provides data on location performance, allowing managers to make informed decisions about staffing, scheduling shifts, hiring extra help, and more. Because of its marriage of high-quality service design and data-backed intelligence, Qminder is trusted by customer experience-centric companies worldwide, including Apple, Johns Hopkins, Uber, AT&T, and Verizon.
"Qimnder system is simple, straightforward and has the features that we were looking for initially but also, there’s no install, and didn’t have interference with our system."
"I cannot begin to tell you how amazing it is to have this data provided by Qminder, and we have already been able to positively impact our business! The response from our customers has been great as well."
"We had recently started using Qminder as a way of organizing the queue at retail sites, but it started to become the backbone of our retail operations — with solving queueing as the gateway drug."
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