56 Qminder Testimonials

"Qminder has helped us understand our customers better. It is a great tool to gather data and translate it into how we can improve our operations. I don't know how we even managed to survive without Qminder."

"We had recently started using Qminder as a way of organizing the queue at retail sites, but it started to become the backbone of our retail operations — with solving queueing as the gateway drug."

"I cannot begin to tell you how amazing it is to have this data provided by Qminder, and we have already been able to positively impact our business! The response from our customers has been great as well."

“Qminder increases the efficiency of the front desk because they now know it’s being monitored. They know when we look at the Statistics and pull up Clerks, we can see who’s checking in the most people and who is actually doing what. We really like the analytics it’s giving us and the overall performance of the front desk is getting better.”

"They are very happy to walk over and click the iPad and out they go. We use Qminder as a way to record the time, without having to type it into a spreadsheet and so forth. Qminder does all the heavy lifting, all the work for us."

“Having Qminder has been incredibly helpful. We deal with a huge number of people coming in every day and Qminder made everything so much manageable for us. Everyone is really happy with the service.”

"The department director loves the statistics that Qminder provides. We were never able to track how many people we help at the public counter and now we have some good numbers to present to our City Manager."

“Last year, we had two-hour wait times but with Qminder we were able to bring it down to around 61 minutes. Now, we don’t have to call tech support every day. You can custom-create a line and it takes only 2 seconds, that is honestly so convenient and it really did change our life."

"We have a high volume of visitors which sometimes results in a number of customers waiting. Qminder helps us take care of clients in the order they arrive, and gives them peace of mind, from knowing that they are in the queue."

"In the past we had stanchions and belts like in an airport, and it was like cattle. With Qminder, we have people everywhere and they’re not bunched together. They are not standing at one place like a herd of cattle."

"With just five people, our store seemed full with a straight line. When the sixth person walked in the doors, they just walked out. I’ve seen people leaving. I can promise that, with Qminder, our store holds at least 20 people."

"Our goal is to make five minutes seem like 30 seconds. The customer doesn’t mind waiting and can browse through the store. Qminder helps create that environment."

"Qminder has significantly helped in the daily work with customers. Now a consumer has a name, not a number. We can greet with a more personal environment."

"Our main goal for integrating Qminder was to make it more efficient for our customers."

"Qminder was everything we were looking for to get up and running in the new city hall."