56 Qminder Testimonials

"Qminder has helped us understand our customers better. It is a great tool to gather data and translate it into how we can improve our operations. I don't know how we even managed to survive without Qminder."

"We had recently started using Qminder as a way of organizing the queue at retail sites, but it started to become the backbone of our retail operations — with solving queueing as the gateway drug."

"I cannot begin to tell you how amazing it is to have this data provided by Qminder, and we have already been able to positively impact our business! The response from our customers has been great as well."

“Qminder is a very easy and useful tool providing all needed statistics to monitor our productivity. It allows our customers to sign-in and informs where they are in the line while waiting. We just connected an iPad and Smart TV wirelessly to the Internet and that’s it."

"Now it is super simple to change the layout of any customer centre to match visitor needs. With previous systems, it was hard and almost impossible."

"Latvenergo’s technical department programmers learnt Qminder API in minutes."

"Qminder is a modern and innovative queue management system following the latest trends."

“Being able to analyze the data from Qminder helps us to identify all the potential bottlenecks in the customer service chain. We can, on an on-going basis, monitor and compare the results of our customer service representatives, and tackle swiftly all challenges that may occur.”

“Having over 650,000 driver partners necessitates the need for a smart solution that helps us to ensure the best service at our centres. With Qminder for walk-ins, we are able to significantly optimise our driver partner operations.”

"Qminder’s simplicity is what we love the most. It is easy to introduce to the team and it barely needs additional training.”

"Tele2 wants to achieve that customers could browse around the store while waiting and Qminder is doing this right now."

"With the help of Qminder, we take their name and service they need and put them into our system. We check the dashboard to see who’s next, to eliminate the “wondering” part. Thanks to Qminder, we know exactly what our patients are here for and what services they need."

"Logistics is a very frenetic and fast-paced industry, and it stresses out most customers. With the help of Qminder, our aim is to be a calming force amidst the typhoon of chaos."

“We implemented Qminder to create a customer service offering that matched our clinical aspirations. We wanted people to know as soon as they had contact with us that we were here for them and will help them to overcome their problems and live happier, more confident and ultimately more successful lives.”

"Qminder has been the perfect solution. It helps us accurately identify the time between when patients actually walk in the door to when they finish their paperwork."